• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,670 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

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Timeframe

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user juliusp78
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

Easy to find the part and many options and many models.hopefully, me/my workshop can be your dealers

Service
Quality
Thumbnail of user dravenk4
2 reviews
0 helpful votes
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September 23rd, 2024
Verified purchase

The speed in which it took for the tires I ordered was awesome especially for free shipping great service

Quality
Thumbnail of user jeffr1751
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Never had an issue with J&P. Always got what I ordered and fast. Ordered klock werks windshield this time had it next day. Works great.

Reason I chose this business:

Ordered from these folks several times over the years have never had any issues.

Reason I chose this product:

Reviews I saw for the klock werks flare windshield have all been good. Been running it for a while now and it works great.

Quality
Thumbnail of user jayb1618
1 review
0 helpful votes
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September 13th, 2024
Verified purchase
• Updated review

With a quick search, i was able to find the exact part i was looking for, and at a fair price... shipping was faster than advertised...

Reason I chose this business:

Because i'm too fat and old to stand on my head...

Reason I chose this product:

Because they would make the motorcycle run...

Quality
Jp cycles is my go-to for aftermarket harley parts...
August 26th, 2024
Verified site experience
• Previous review

Jp cycles is my go-to for aftermarket harley parts for me and my customers

Reason I chose this business:

Because i was feeling purple...

Reason I chose this product:

Because they would make the motorcycle run...

Jp cycles is my go-to aftermarket parts source
July 13th, 2024
Verified purchase
• Previous review

I never have a problem with ordering from j&p... they're customer service is top notch...

Reason I chose this business:

Ya'll had the part that i "wanted"... and ya'll have never done me wrong

Reason I chose this product:

I was told that if it don't have anything nice to say, don't say anything...

(about vance and hiney...)

Quality
Thumbnail of user andreww2223
1 review
0 helpful votes
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August 8th, 2024
Verified purchase
• Updated review

I ordered a new rear tire for my 99 road King it was easy to find on their website and the shipping was free and I got it within a couple days I'm very happy with my purchase.

Reason I chose this business:

Recommendations from Friends

Reason I chose this product:

Because I needed a new rear tire

Quality
Quick and easy
February 3rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Shopped here before

Thumbnail of user joshuab1958
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

Gasket fits as designed as usual, and is reusable if you have any issues and have to tear back down.

Reason I chose this business:

I do most of my shopping with j&p due to quality of products and customer service of when I did have an issue it was resolved

Reason I chose this product:

James gasket are my go to when I need gasket due to qualify

Quality
Thumbnail of user dannoq1
1 review
0 helpful votes
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September 20th, 2024
Verified purchase
• Updated review

I ordered the wrong size brake light switch and had to return it and reordered the correct one. The return was no problem and self explanatory.

Reason I chose this business:

I’ve used J&P thirty five years ago when I first built the chopped 72 iron head. Time to resurrect it.

Quality
Found exactly what I needed right away after ordering...
September 10th, 2024
Verified site experience
• Previous review

Found exactly what I needed right away after ordering the wrong part the first time.

Reason I chose this business:

I've used J&P thirty years ago when I built this chopper the first time.

Reason I chose this product:

I'm rebuilding my first harley chopper for the second time and I am finding the parts I needed thirty years ago right away and online! Find it online and push "buy it now". Painless

Thumbnail of user donitaw15
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

Ordering was easy. Had no issues. The only thing I was not happy about. The item was out of stock and I was never notified when it was in stock.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user debbyp17
2 reviews
0 helpful votes
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September 23rd, 2024
Verified purchase

Great and rapid delivery. Complete kit. Works great with my 2007 Sportster upgrade and customization project.

Reason I chose this business:

Quality service

Quality
Thumbnail of user ellwooda3
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Good easy fast good fast, ive used JP a few times. They are a stand up company and i will continue to use them

Reason I chose this business:

Good company

Reason I chose this product:

Looks sturdy

Quality
Thumbnail of user tonym1745
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

I ordered, paid, got my merch in 3 days. As it should be no delay no hassle. Service pretty much as when I grew up.

Quality
Thumbnail of user dustinh502
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Received my parts very quickly, and easy installation instructions came with. Very pleased with my experience from beginning to end.

Quality
Thumbnail of user daves2259
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Look Great! 👍 install easy on 2010 Ultra Classic! Push the button and buy them! Great Value not cheap metal!

Reason I chose this business:

Prices and fast delivery!

Reason I chose this product:

I like my bike looking good and different than others.You guys have the parts to do just that.

Quality
Thumbnail of user russb392
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

The delivery was amazingly fast! It was delivered the next day after I ordered it. Unfortunately, the device I ordered did not work for what I needed it for. Other than that, I was very happy.

Service
Quality
Thumbnail of user lynnb1521
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

When will these sunglasses be available? The sunglasses are perfect. I would love to order another pair

Quality
Thumbnail of user charlesm3980
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

The battery arrived five days earlier than expected! Thank you.
Haven't installed the battery yet so I don't know the quality of the product yet.

Reason I chose this business:

Low prices, good service

Reason I chose this product:

Fits my budget

Quality
Thumbnail of user jennifero1539
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Great helmets at a great price! Fast Shipping! Appreciate that we can get high quality helmets at a lower price point

Reason I chose this product:

Important to have helmets

Quality
Thumbnail of user paull2864
2 reviews
0 helpful votes
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August 17th, 2024
Verified purchase

A bit tedious at first, as a few mistakes were made. But then remedied in my last transaction with great service.

Service
Quality
Thumbnail of user brandonl907
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

Had a email saying they didn't have my address. I put my address in the fields and they still didn't have the right address

Reason I chose this business:

Good place for parts

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user garyb2955
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Tires purchased aT a good price, I received The Tires as promised.
Would recommend this seller to my friends and family.

Reason I chose this product:

Looking for Tires for my motorcycle.

Quality
Thumbnail of user josephm4835
1 review
0 helpful votes
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September 12th, 2024
Verified purchase
• Updated review

I have always found j&p to have excellent selection, prices and customer service. My go to for all my Harley needs!

Quality
Always reliable
July 29th, 2024
Verified purchase
• Previous review

Easy to search for what you need, good customer service if you have questions and fair pricing!

Quality
Good search, great prices!
July 14th, 2024
Verified site experience
• Previous review
Thumbnail of user travism635
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Ordered on Wednesday paid for one day shipping and it didn't arrive by Friday so I our purchased from Harley in person. Returned the one I bought from this site. Never opened to package so I'm not gonna review it.

Service
Quality
Thumbnail of user metalmotionjim
2 reviews
0 helpful votes
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September 10th, 2024
Verified purchase
• Updated review

When I need a part for my HD. I know that J&D will have a quality replacement at a fair price.
This is a great store!

Reason I chose this business:

Quality selection.

Reason I chose this product:

Quality and fair price.

Quality
My go to store for motorcycle parts
May 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Reputation and quality.

Reason I chose this product:

Fitment is as advertised

Thumbnail of user colinc442
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Package arrived undamaged, well wrapped and didn't take long for a international delivery.big thumb up.

Reason I chose this business:

They had what i needed and at a good price

Quality
Thumbnail of user dylann224
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

Excellent product, did exactly what i wanted. Ordered from JP on sale and got them within 24 hrs of order received.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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