• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,327 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8782

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,232
Neutral
316
Negative
243

Instant Feedback

35,772 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,327)

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user aaronm1299
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

No bike shops in my town so this was my best option.

Quality
Thumbnail of user hisxlncd
1 review
0 helpful votes
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October 11th, 2023
Verified purchase
• Updated review

Good. After entering items into the cart, the website seems to forget to continue shopping by my particular bike, and I entered the bike on my profile.

Reason I chose this business:

I like J&P cycles because I have had good past business with you.

Reason I chose this product:

Because these are the products that my bike needed.

Quality
Good
October 1st, 2023
Verified site experience
• Previous review

Good. After enteringitems into the cart, it seems to forget to continue shopping by my particular bike, and I entered the bike on my profile.

Reason I chose this business:

I like J&P cycles because I have had good past business with you.

Thumbnail of user garyh2153
1 review
0 helpful votes
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October 9th, 2023
Verified purchase
• Updated review

I ordered the wrong puller first time and returned it then received the correct one but it wasnt right either so I drilled it out and now it works perfect.

Very nice and very helpful but not clear why the tool was wrong .

Reason I chose this business:

My Son n Law has been involved with J&P for years Seth Sudderth and I knew they are a great company.

Service
Quality
Awesome doing business with JP
October 3rd, 2023
Verified site experience
• Previous review
Thumbnail of user haroldf498
2 reviews
0 helpful votes
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December 30th, 2023
Verified purchase

Great packaging and quick delivery. Pricing and service best to date. Always use J. P. Cycles for all my aftermarket needs.

Quality
Thumbnail of user donalds2086
1 review
0 helpful votes
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March 21st, 2024
Verified purchase

Other than this one experience which so far has been good.

Reason I chose this business:

Prior business experience

Quality
Thumbnail of user mikeg2468
1 review
0 helpful votes
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March 21st, 2024
Verified purchase

Simple, easy process and shipping is always fast no worries.

Reason I chose this product:

They fit my bike

Quality
Thumbnail of user garyw1931
1 review
0 helpful votes
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March 11th, 2024
Verified purchase
• Updated review

Never had a problem with JP cycles. They're always there when I need them

when I could receive my product? It went well.

Service
Quality
No problems
January 23rd, 2024
Verified site experience
• Previous review
Thumbnail of user shellied32
1 review
0 helpful votes
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March 11th, 2024
Verified purchase

Great service, timely delivery of products, easy online processing

Quality
Thumbnail of user deonc39
1 review
0 helpful votes
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March 10th, 2024
Verified purchase

Good experience, very satisfied with the quality and look of purchased item.

Quality
Thumbnail of user mikev1017
2 reviews
0 helpful votes
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March 10th, 2024
Verified purchase

John did a very good job. Returned part of my order and dealt with Affirm.

John took very good care of me right away.

Reason I chose this business:

Have dealt with them off and on for years.

Reason I chose this product:

My parts were 20 Yeats old and needed replaced.

Service
Quality
Thumbnail of user kriso82
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

All I needed was bushings. I ordered em. They came in the mail. Just as expected.

Quality
Thumbnail of user debrap1280
1 review
0 helpful votes
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January 26th, 2024
Verified purchase

Parts department gentlemen have been very helpful. I was able to give them added info for the part I was purchasing

Reason I chose this business:

I use J&P Cycles all the time.

Service
Quality
Thumbnail of user larryw992
1 review
0 helpful votes
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April 12th, 2022

Only recieved part of my order and they will no refund my money or send me the missing part…. I will do every thing in my power to see that every one I meet knows about these a## wipes

Tip for consumers:
Buyer beware

Products used:
Tires

Service
Value
Shipping
Returns
Quality
Thumbnail of user mattm1300
1 review
0 helpful votes
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December 29th, 2023
Verified purchase

Even with placing my order a week before Christmas everything arrived in only a couple of days, nothing was missing and very fair priced

Quality
Thumbnail of user scairyj
2 reviews
0 helpful votes
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December 28th, 2023
Verified purchase

Found what I needed and the price was a good deal. Shipping was super fast, item arrived in excellent condition. Will buy from again.

Reason I chose this business:

Had what I was looking for.

Quality
Thumbnail of user josephk2069
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

Happy with time of receiving versus time of order. I have not installed it yet.

Reason I chose this business:

Because they take care of customers and have a good selection of products.

Reason I chose this product:

Building a panhead.

Quality
Thumbnail of user rb763
1 review
0 helpful votes
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March 10th, 2024
Verified purchase

Some parts did not fit. The brass float tube did not work had too use the old one.

Quality
Thumbnail of user jimp1020
1 review
0 helpful votes
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March 23rd, 2022

I like j&p but the delivery sucks been almost a week since I ordered... please go with FedEx... if they don't I will go with who ever uses FedEx... if you would use FedEx I would of rated it a 5 star

Thumbnail of user dannyw452
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

Very good parts. Quality parts. Always have what I need

Reason I chose this business:

Ordered parts before

Reason I chose this product:

Good quality

Quality
Thumbnail of user victord427
1 review
0 helpful votes
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March 9th, 2024
Verified purchase
• Updated review

Always love shopping at j&p cycles, top notch products at great prices

Service
Quality
Great company and great parts
October 13th, 2023
Verified site experience
• Previous review
Thumbnail of user brianw2882
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

Go to J&P for all my parts, quick service, great customer service!

Reason I chose this business:

Use regularly

Reason I chose this product:

Need replacement parts

Quality
Thumbnail of user billya286
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

Very satisfied with the shipping of my handlebars. They fit perfect with my original garage Moto risers

Reason I chose this business:

Parts are good and they ship pretty fast

Quality
Thumbnail of user markf2885
1 review
0 helpful votes
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March 10th, 2024
Verified purchase

Have ordered from you before & was very satisfied 🤙have ordered form you before & always satisfied

Reason I chose this business:

Purchased from you before

Quality
Thumbnail of user sandrah2957
1 review
0 helpful votes
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March 10th, 2024
Verified purchase

On time delivery, good experience, good quality too

Reason I chose this business:

Always have used them

Reason I chose this product:

Replacement part

Quality
Thumbnail of user abdelkaderh3
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Everything is perfect and was all process on time and can be trusted

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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