• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,321 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1267
  • Quality
    8776

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,226
Neutral
316
Negative
243

Instant Feedback

35,756 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,321)

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Timeframe

Other

Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user richards6056
1 review
0 helpful votes
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March 5th, 2024
Verified purchase
• Updated review

Good shopping experience, a little slow on delivery.

Quality
Good,goodandgood
November 2nd, 2023
Verified site experience
• Previous review
Thumbnail of user lawrencea440
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

The ordering process was easy and processed quickly. Good quality products.

Reason I chose this business:

Because I love answering stupid surveys

Reason I chose this product:

Because it fit my bike

Quality
Thumbnail of user kevinf1973
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

Parts came exactly as described. Earlier than expected.

Reason I chose this business:

Wide selection

Reason I chose this product:

To look cool

Quality
Thumbnail of user trevorr200
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

Quick delivery, good quality product. Would recommend

Quality
Thumbnail of user mikeh3131
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

Fairly easy, works like it's supposed to.
†*****†**************""""******************

Quality
Thumbnail of user justint734
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

These guys are amazing. Very knowledge and helpful. Most definitely my go to!

Quality
Thumbnail of user philliph499
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

Excellent delivery. Completely happy with the product.

Quality
Thumbnail of user davidm10946
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

Very happy with J&P, been a customer in the past and will be in the future

Reason I chose this business:

Good experience in the past

Reason I chose this product:

Need a new windshield

Quality
Thumbnail of user brentd248
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Have not put it on my bike yet. I don't have 50 characters to add. Man of few words.

Reason I chose this business:

They have what I need and not to bad on price

Reason I chose this product:

Good reputation

Quality
Thumbnail of user miker838
1 review
3 helpful votes
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May 18th, 2020

Went to buy 3 different seats for my flstc all three was out of stock,, really? Several other parts was out of stock also... we cant buy it if you dont have it!

Thumbnail of user neilp18
J P. – J&P Cycles Rep

We apologize our inventory is low due top Covid 19 many of our vendors were not considered essential. As each state opens up and allows our vendors to reopen we will be replenishing our stock.

Thumbnail of user aaronb264
1 review
3 helpful votes
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May 23rd, 2019

Hi so I orded brake & clutch leavers & air filter for my 07 883 Harley-Davidson sportster total amount $138 to my door thay empted my bank account them said Nar we never took any money so I went to the bank and the bank go's you have 11 cents in your account just dead set rats don't use them thay will $#*! you over

Thumbnail of user neilp18
J P. – J&P Cycles Rep

Aaron, we sent you a private message. Can you please get back with us so we can identify your order information and help get the answer you are looking for?

Thumbnail of user jerrym1419
1 review
0 helpful votes
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February 16th, 2024
Verified purchase
• Updated review

Ordered parts all at the same time. All came separately days and some are week or two apart.

Friendly and helpful

Reason I chose this business:

Recommendation

Service
Quality
So far excellent
January 25th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Great service and price

Thumbnail of user gregl1038
2 reviews
0 helpful votes
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March 4th, 2024
Verified purchase

Great service, pricing and customer service. Will buy from again.

Thumbnail of user markc4679
2 reviews
0 helpful votes
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March 2nd, 2024
Verified purchase

The lights were at a good price for the brand that i picked.

Reason I chose this business:

Have used in past to get parts and very happy with what i got.

Reason I chose this product:

To up grade the lights on my older bike.

Quality
Thumbnail of user tomp1522
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

I bought a replacement window for my 1991
FLSTC. The shipping was fast and the window
Fit perfectly. I was very satisfied.

Reason I chose this business:

You had the repiacement window I wanted for my 1991 FLSTC

Quality
Thumbnail of user terranceg51
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

I love this company… Great service, and great parts!

Quality
Thumbnail of user stevena1380
1 review
0 helpful votes
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March 3rd, 2024
Verified purchase

Always a pleasure doing business with J&P blah blah blah

Reason I chose this business:

They got it all baby

Reason I chose this product:

I needed to make round n round so I got a tire 😎

Quality
Thumbnail of user adamn628
1 review
0 helpful votes
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February 27th, 2024
Verified purchase

Very pleased to find the Accutronics Brass finish grips I've be struggling to find and have shipped to Canada.

Reason I chose this business:

Only ones I can count on for this product.

Reason I chose this product:

To set my bike apart from others.

Service
Quality
Thumbnail of user claytonk84
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

Quick response, wait time short, excellent product

Reason I chose this business:

Reputable company

Reason I chose this product:

Price, availability, quality

Quality
Thumbnail of user shawna389
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

Got exactly what I needed in just a few days! Excellent service and great quality products!

Reason I chose this business:

They had what I needed at a lower price than some of their competitors.

Reason I chose this product:

Durability.

Quality
Thumbnail of user gurgent
2 reviews
0 helpful votes
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March 4th, 2024
Verified purchase

I've been shopping at JP cycles for a while, and never had any problems.

Quality
Thumbnail of user samuels1056
1 review
0 helpful votes
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March 3rd, 2024
Verified purchase

J&P Supplied and delivered as promised. Thank you.

Reason I chose this business:

I liked the advertised product

Reason I chose this product:

I liked the advertised product

Quality
Thumbnail of user stephaniea1455
2 reviews
0 helpful votes
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September 8th, 2023
Verified purchase

I searched the catalog and did not see what I needed. I described what I needed in the Live Chat and the agent found all of the items I was looking for.

Tip for consumers:
I have been buying parts from J&P Cycles for 20 years and always had a great experience.

Products used:
Chrome parts for my 2008 Harley Davidson Softail Deluxe.

Service
Value
Shipping
Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!

Thumbnail of user dennish1282
1 review
0 helpful votes
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December 31st, 2023
Verified purchase
• Updated review

As usual, I ordered the part I needed and it arrived on time in good condition. Thanks J and P. Happy New Year

Reason I chose this business:

Always do for years now.

Reason I chose this product:

Needed as mine was broken.

Quality
Metzler tires
November 14th, 2023
Verified purchase
• Previous review

Good deal. Fast delivery. Thanks for the service. Dennis Horner

Reason I chose this business:

Great place for bikes

Quality
Thumbnail of user timothys1782
1 review
0 helpful votes
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January 23rd, 2024
Verified purchase

Love how the come with specific bike look up. Products are as described, delivered in a timely manner and respond to my questions quickly

Reason I chose this business:

Fast and easy

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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