J&P Cycles has a rating of 4.7 stars from 9,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
I ordered an air filter products for my bike that shipped quickly and arrived well packaged and just as ordered. When I had a customer support question, it was handled quickly and professionally. Impressed with my experience and I'll be back next time I need something.
The chat and email support I received was top notch. One of the spray cans I ordered leaked and after sending pics and a video the awesome support rep sent out a replacement.
Selection and price
Recommended by specialist
J&P Cycles is a great place to shop for cycle parts. Prices are good, Very fast shipping, and they've always had what I wanted to purchase. My number one place to buy cycle parts. Would highly recommend.
Polite Helpful service
Great price. Fast shipping.
I am a repeat customer of J&P. And theres good reason why i continue to do business with such a great retailer. Its becouse of the online ordering process, and the continuation of the customer support even after items have been delivered. They are my goto motorcycle needs contact. Never have i had any kind of issue with J&p.
Repeat customer, their reputation has earned my business.
Inexpensive universal mufflers for my sons sportster wich did not have any mufflers.
Friend/mechanic
I built a rat trike from scratch. I ordered and never had a problem with my orders. Finishing up final touches, lots of little parts brake banjo etc. Folks at J&P are great and very helpful. Hands down the best
They were there..
I've built to bikes from these guys. Expert advise and excellent service. Always fast shipping. Thanx keep us on the road.
Ordered 3 tires by mistake,contacted the customer service crew,very helpful.
The one thing I will say is that after you buy something the screen changes to fast to rate exp,then shows empty cart? I'm old and couldn't understand why my cart was empty? So I kept reordering?
Great,helped me right out...
I chose them because dealing with Cycle gear here in Reno,they mentioned tire price and service...
Wanted same tire for my bike that came on it...
This set does have most of the gaskets. My primary access cover has a rubber gasket not a flat gasket. Also they give you the seals for the lefty bearing, which you need to remove the inner cover to access, but there's no other inner gaskets with it.
Price, availability
It looked and sounded like it had all the gaskets.
Everything went well. The postman however, dropped my package off at the house next door along with a couple of letters. Luckily my camera spotted the postman going next door at the same time that email claimed that the package was delivered. So, all is good...
I've seen them around and thought I would give J&P a shot.
Wanted to change my bike up a little bit.
Parts were fine. Not happy with shipping. Received 3 parts from fedex and 2 more shipments at the post office. I paid $20.99 for 2 day shipping but only the fedex shipped within 3 days. Other two shipments were received within within 4 days and 7 days respectively. I would like a refund of &20.99 because all parts were not received within 2 days
Purchased from them before
Parts w we w needed to rebuild
Delivery was quick and packaged well. Item was good quality and exactly as described. Exhaust was a little loud for my taste on my bike but I'm keeping it for potential future use. J&P were great to order from.
Good recommendation from friends and online.
Good price and good product
Back tire is 3 years old front tire is a year old still new never been used but I paid for brand new tires and expected to get new not tires that sit on a shelf for a couple of years front tire had a bend in the bead
Ordering is easy. Will repost when I receive the pipes! Can't wait!
Received my pipes promptly! One clamp was deformed and had to use the original (no biggie but I like everything I paid for to work) and although I wiped the pipes down I did get a small part of "oil" that burnt in the pipe and of course its right where you can see it. Easy install! Nice low rumble yet not obnoxiously loud.
Wanted a little more sound than the stock pipes.
Outstanding service and attention to issues. I received my order and found a manufacturers defect. I contacted sales and immediately I got a return label and a replacement was sent right away. It's easy to rate high when everything goes right but how a company handles a problem is a better measure of who they really are. I will buy from J&P again
Availability of product I was looking for
I ordered the wrong size thinking a large would fit, B it when I received the gloves I saw how great they looked and felt that I got the right size and returned the ones that didn't fit. Gloves are awesome and return process was quick and smooth. Thank you
Purchasing from J&P Cycles is always a good, easy and pleasant experience! They always have what I'm looking for, the online ordering process is easy, orders are filled and shipped quickly, and I get them right away with great shipment tracking ability. Thanks.
Past experience with J&P has always been good!
Quick ship was processed and packaged on a Sunday + delivered timely. Seat is cool and functional however in comparison to my bad lander the kick flip push-ups me forward 2" or so… mmight have been an oversight on my end.
They’ve been in it for a minute
I ordered a stage one from j&p cycles. Air cleaner, 2 to 1 exhaust, and tuner. I got the air cleaner and tuner in the mail, but my exhaust was shipped with the wrong item. I called customer service and the lady took great care of me and even upgraded my exhaust at no cost to me at all! I am super grateful and happy with the service provided!
Absolutely amazing!
Had sales for the parts I was looking for.
Items were on sale.
The web interface is great. I am growing more and more comfortable ordering items as everything fit my bike...this is not my first order. My confidence is growing as this really helps me choose between all the available items and know it is going to work on my bike. Thank you J&P
I'm the type of person that likes to customize my equipment to suit my specific likes or needs. I've looked at parts on J&P for a while now and started ordering small parts to change. All parts ordered have worked and fit as described. This has given me the confidence to take on larger projects.
All parts ordered have worked and fit as described. This has given me the confidence to take on larger projects.
Took well over a week to get the part. Was told initially it would arrive on Friday, so I could put it on my bike over the weekend, but it arrived on Monday. Don't say when it will arrive then don't deliver on statement.
Placed my order on a Friday even. Said it would arrive by Thursday the following week. Got a text message from my wife on Tuesday that my package had arrived. Awesome service would highly recommend buying from j&p cycles
Highly recommend
The ease of purchase of the Michelin Commander III motorcycle tires was wonderful. I received them much faster than I expected in order to have them for my trip on Labor Day weekend. The only reason I gave the product/service received a 4 star rather than a 5 star was that the front tire appeared to be slightly used. It had grass, dirt, and, scuffs all around it, which does not necessarily mean it was used but possibly just rolled on the ground for awhile. Anyhow, sending them cleaned would be a better experience for the buyer as there would be no doubt they are brand new.
Recommended by others
Best tires for my bike
Holy crap was the delivery fast. I ordered the camera later in the evening after business hours. I was expecting it to take a few days to process and another 2-3 days shipping but it was here 2 days after ordering!
Just did a google search of what I was looking for and J&P was one of the first couple options that had the Insta360 in stock with the motorcycle mount. Having the Klarna option to pay over time was also a reason I went with J&P.
I wanted the Insta360 for my bike and have been looking at a few different places.
Well, I ordered to kickstand springs for my '04 Road King but forgot to update the address before I clicked "Buy".
I called customer service and the person that helped me went above and beyond to help me.
I'm so appreciative of their understanding and the work they put in to help me.
Well, I ordered to kickstand springs for my ‘04 Road King but forgot to update the address before I clicked “Buy”.
I called customer service and the person that helped me went above and beyond to help me.
I’m so appreciative of their understanding and the work they put in to help me.
Great parts, fast and friendly service
I trust what JP sells and knew the quality would be great
Everything I ordered arrived on time and without issues except for a set of risers. The package came with the top clamp missing. When I contacted customer service, they had the issue resolved within a day. Very impressed.
Had an order issue resolved within a day.
JP Cycles has exceeded my expectations with every order.
I order a new cobra engine guard. I hen the box arrived it looked like fedex had tried to fold the box up and put holes in it. When I pulled the bar out the plastic was stained orange from rust and had to go enough rust flake coming out of the bolt holes to make a silver dollar sized pile on the table. Immediately contacted customer service, received a return label and shipped the product back the same day I received it. Still waiting on refund.
All were friendly and helpful. So far the customer service has been the better part of this interaction. Wish I had the bar, though. Still waiting for refund.
RPM program gave a good price for the bar
A friend installed the same bar on his bike and loves it. When I showed him the condition I received mine, he was appalled
The extended/lowered brake pedal makes the braking operation a lot more natural. I no longer have to raise my foot to get on the pedal, which is a great thing, and I can control the rear brake a lot better.
Looking for a part
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience. We do offer a 90 day return on new unmounted items. Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com