• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,670 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user jamesm10126
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

Quick ordering process, but a lot of items were out of stock, I like the note that the product will fit my bike.

Reason I chose this product:

Replacement before riding season

Quality
Thumbnail of user tims2087
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

I ordered what I needed. All computers. No humans.

Quality
Thumbnail of user georger733
2 reviews
0 helpful votes
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March 8th, 2024
Verified purchase

Don't care for the way catalog is setup online. Bring back the paper version so we can browse easier!

Reason I chose this business:

Quality products

Reason I chose this product:

What I needed

Quality
Thumbnail of user troyf14
1 review
1 helpful vote
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October 27th, 2015

I bought an air breather kit while on a Florida trip. Sale went well. Then I found that it had to be returned two days later. It was not touched. You should have seen the attitude I got with that return. It was enough to keep me from shopping there. Bye Bye. JP..

Thumbnail of user russellr558
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

It was a good experience and always good products. Quality products fair prices

Reason I chose this business:

They have what I needed

Reason I chose this product:

It is what I needed

Quality
Thumbnail of user thomasm4843
2 reviews
0 helpful votes
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April 24th, 2024
Verified purchase

Easy website to order from and fast and easy shipment

Reason I chose this business:

Ease of ordering and plant to choose from

Reason I chose this product:

Rating of products

Quality
Thumbnail of user mikec3070
1 review
0 helpful votes
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February 22nd, 2024
Verified purchase

It was tough to find a matching set of tires for my unique Scrambler, J&P had them in stock but they were two years old via date code, Im confident they will ride the same as newly produced ones.

Reason I chose this business:

Availability of products

Reason I chose this product:

Brand names and free shipping

Quality
Thumbnail of user wayner672
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Good service, shipping was long as US package coming to Canada, and sometimes the couriers don't relate to each other, but I got the shipment

Reason I chose this business:

Dealt with them before

Reason I chose this product:

That particular color not available in Canada

Quality
Thumbnail of user chrisg2552
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

The tire is great they sent me a two year old tire though and they only last 5 years so I'm not thrilled about that

Reason I chose this business:

Cheaper than Harley dealer

Reason I chose this product:

They didn’t have what I needed so this was the next best

Quality
Thumbnail of user claytonh146
1 review
0 helpful votes
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November 23rd, 2023
Verified purchase

The box showed up making lots of noise when you moved it. The parts packaging was open and all the brackets, nuts and bolts were loose in the box. The heat shield for the 2 into 1 section took a beating. It was wrapped but still has a minor nick from the parts flying around loose.

Quality
Thumbnail of user joeh1967
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase
• Updated review

Good very informative great products fast shipping will be back for further purchase

Reason I chose this business:

Good merchandise

Reason I chose this product:

Make my ride look good

Quality
Great easy to navigate and purchase
December 28th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Free shipping

Thumbnail of user paulp2620
1 review
0 helpful votes
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March 10th, 2024
Verified purchase

Everything worked out very well.Little bit difficult to maneuver around. I think I should have got the 10% discount.

Reason I chose this business:

I've shopped with j&p cycles before I used to be a gold member! And Harley-Davidson no longer has anything for my bike they call it obsolete.

Reason I chose this product:

Just some small things that I've been needing. I'm sure they'll be more later in the summertime!

Service
Quality
Thumbnail of user levih143
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

Ordered a set of 10 inch Milwaukee Apes for my road king classic and they fit perfect. For and finish was great and so was shopping time.

Reason I chose this business:

Large selection

Quality
Thumbnail of user thomash3602
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

Easy to use web. It does a fit check if you search by year make and model.

Reason I chose this business:

Easy online access

Reason I chose this product:

Quality and price

Quality
Thumbnail of user pumelr
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

Got my package in a couple days and was satisfied with the product.

Reason I chose this business:

Used before.

Reason I chose this product:

Fit my bike.

Quality
Thumbnail of user brandonm1256
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase
• Updated review

Lots of parts to choose from. Good pricing and description.

Reason I chose this business:

Google search

Reason I chose this product:

Needed them

Quality
Quick and easy
November 30th, 2023
Verified site experience
• Previous review

Quick and easy. Quick and easy

Reason I chose this business:

Search engine

Thumbnail of user davidf4936
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

I have made several purchases from JP, packaging always damage resistant, and arrived timely

Reason I chose this business:

Wide selection of parts for every budget

Reason I chose this product:

Because mine broke?

Quality
Thumbnail of user billc1575
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

Haven't installed it yet. Hopefully everything seals better than the garbage paper gaskets harley dealers sell.

Reason I chose this business:

Prior customer

Reason I chose this product:

Brought regular harley paper gasket and it leaked. I hope this gasket works better

Quality
Thumbnail of user williamc5125
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

Order was quick, items arrived in timely manner. Item did not live up to my expectations. Manufacturers issue not J n P

Quality
Thumbnail of user bryanc762
2 reviews
0 helpful votes
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April 20th, 2024
Verified purchase

Easy to use.fast checkout setup and fast delivery.

Quality
Thumbnail of user rexr125
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

J&P makes it easy to support my vice. Working to get an '81 iron/rigid/rat up and ripping around.

Reason I chose this business:

Value and custom parts.

Reason I chose this product:

Price and variety.

Quality
Thumbnail of user donc1181
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

I was looking for a replacement LED tail/stop light for my Road King. There were cheaper online retailers, but I wanted quality parts.

Reason I chose this business:

When I need some specific parts for my 05 Road King, I know they will have a large selection of the correct fitting parts. Shipping is fast and painless.

Reason I chose this product:

I wanted a stock look, not smoked lenses. This light had 56 small led lights rather than only a dozen or so. They’re bright and that was why I wanted the upgrade, to be better seen at night,

Quality
Thumbnail of user dalew654
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

Just placed order and it arrived in normal amount of time and in great condition of all packages.

Thumbnail of user aaronw974
1 review
0 helpful votes
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February 26th, 2024
Verified purchase

Always the best selection of parts for any bike I am shopping for. Very fast and easy ordering. Stress free!

Reason I chose this product:

Necessity(1) just because(1)

Quality
Thumbnail of user guys276
1 review
0 helpful votes
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April 18th, 2024
Verified purchase
• Updated review

Fast and easy because I had the part number. Only trouble was this bs survey

Reason I chose this business:

Prices are fair, shipping fast

Reason I chose this product:

Matches existing parts

Service
Quality
Fast and easy because I had the part number
April 6th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Prices are fair, shipping fast

Reason I chose this product:

Matches existing parts

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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