• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,321 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1267
  • Quality
    8776

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,226
Neutral
316
Negative
243

Instant Feedback

35,756 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,321)

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user travisp292
1 review
0 helpful votes
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March 2nd, 2024
Verified purchase

First time ever using this site, Let's see how my products look when they get here.

Quality
Thumbnail of user richarda2837
1 review
0 helpful votes
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March 2nd, 2024
Verified purchase

Straight forward - great price. Was able to buy what I wanted and items where in stock.

Quality
Thumbnail of user pats1000
1 review
0 helpful votes
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March 1st, 2024
Verified purchase
• Updated review

Took 2 weeks to get both packages, but I got them. Free shipping look good.

Quality
Simple to order
December 21st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Had what I needed

Good and easy
December 13th, 2023
Verified site experience
• Previous review
What I needed
November 26th, 2023
Verified site experience
• Previous review
Thumbnail of user jeffreyl1542
2 reviews
0 helpful votes
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March 1st, 2024
Verified purchase

Fast shipping good price and product was exactly as described.

Quality
Thumbnail of user ivany35
1 review
0 helpful votes
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March 1st, 2024
Verified purchase

Fast clean transaction the way i like it cant really say any more then that. Thanks

Reason I chose this business:

Your a large out fit and the prices and service are great

Reason I chose this product:

I own a 99 twin cam and they are known for cam bearing issues...doing tension shoes and found the races pitted and wanted them right

Quality
Thumbnail of user kanwarb2
1 review
0 helpful votes
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January 15th, 2024
Verified purchase

Very good service and good quality product. Got a reference from a Harley Davidson sales person. It was a good decision to go with JP cycles

Quality
Thumbnail of user geraldc711
1 review
0 helpful votes
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February 23rd, 2024
Verified purchase

So far,a very good experience. And your person who answered the phone was very helpful.

Reason I chose this business:

You had everything I needed in stock.

Reason I chose this product:

Because I needed them! Plus, you have them in stock.

Quality
Thumbnail of user anthonym3400
1 review
0 helpful votes
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March 1st, 2024
Verified purchase

They are a great company and are very knowledgeable

Quality
Thumbnail of user colinh41
2 reviews
0 helpful votes
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March 10th, 2024
Verified purchase

Received tire before inner tube which was delayed. Returned inner tube.

Quality
Thumbnail of user mattb1288
1 review
0 helpful votes
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February 18th, 2024
Verified purchase

Great as usual. Thx! Always like J&P Cycles. They have what I need and I usually get it quickly.

Reason I chose this business:

Good products, easy shopping.

Reason I chose this product:

Working on replacing old components.

Quality
Thumbnail of user michaelw7078
1 review
0 helpful votes
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March 1st, 2024
Verified purchase

Every so often my Knucklehead needs a little pick-me-up. J&P had the part that it needed this time.

Reason I chose this business:

Long time user of this establishment

Reason I chose this product:

Mine broke.

Quality
Thumbnail of user richardc4876
1 review
0 helpful votes
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March 1st, 2024
Verified purchase

Love Shopping with you guys! Best place to get all my Harley Davidson parts and accessories.

Reason I chose this business:

Always come.to J&P for their quality and products. Don't need to go anywhere else!

Reason I chose this product:

It's that time of year getting ready for summer.

Quality
Thumbnail of user steves3911
1 review
0 helpful votes
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March 1st, 2024
Verified purchase

I've ordered parts for years, Quick service, no problems.

Quality
Thumbnail of user reginaldy3
3 reviews
0 helpful votes
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March 1st, 2024
Verified purchase

Have always had great experiences with services and products

Reason I chose this business:

Selection and service

Reason I chose this product:

Perfect for my bike

Quality
Thumbnail of user mariusm57
1 review
0 helpful votes
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February 29th, 2024
Verified purchase

Easy to find what you need and shipping is quick 10/10 we <3 J&P cycles.

Reason I chose this business:

Because you had what I needed

Reason I chose this product:

To pimp my ride ofc 🫡

Quality
Thumbnail of user shannonp678
1 review
0 helpful votes
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February 29th, 2024
Verified purchase

Have everything I needed great web site.can't wait to work on my bike... thanks again

Reason I chose this business:

I have bought all my parts from them

Reason I chose this product:

Need brighter lights

Quality
Thumbnail of user searrab1
1 review
0 helpful votes
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July 3rd, 2023

CHARGED US 2 TIMES AND WILL NOT REDUND HIGHLY DO NOT RECOMEND, SAID THERE WAS NOTHING THEY CAN DO, MADE ME WAIT ALL WEEKEND TOLD ME MULTIPLE TIMES MY MONEY WOULD BE REFUNED JUST TO TELL ME THEY CANT DO ANYTHING WHAT A JOKE

Tip for consumers:
no i would not recommend this place at all

Products used:
fuel pump

Thumbnail of user janetp1523
2 reviews
0 helpful votes
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February 28th, 2024
Verified purchase
• Updated review

Great, easy and full description. They look great on the bike!

Reason I chose this product:

Needed for my bike.

Quality
Always the best!
November 3rd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Longtime customer.

Thumbnail of user toddj265
1 review
0 helpful votes
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November 17th, 2023
Verified purchase

Great price for my tire and shipped fast. I'm completely satisfied with the experience and will definitely buy from them again.

Reason I chose this business:

Better deal than dealer.

Reason I chose this product:

Exact replacement tire for my motorcycle.

Quality
Thumbnail of user chefn1
1 review
0 helpful votes
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February 18th, 2024
Verified purchase

This will obviously vary depending on your location but I received my order about 24 hours after placing it...with STANDARD shipping.

Chat was a little slow but rep was A+

Reason I chose this business:

Selection/price

Service
Quality
Thumbnail of user jamesm9792
2 reviews
0 helpful votes
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February 29th, 2024
Verified purchase

Order came in fast and in great package...product fit perfectly

Reason I chose this business:

Have bought before

Quality
Thumbnail of user louisc663
1 review
0 helpful votes
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February 28th, 2024
Verified purchase
• Updated review

Always a go to place good products at good prices fast delivery

Quality
Always a go to place
February 13th, 2024
Verified site experience
• Previous review
Thumbnail of user troyc401
1 review
0 helpful votes
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October 9th, 2023
Verified purchase

I was trippin I wouldn't get my equipment. I asked if their time frame given to me on estimated arrival was accurate. I received a detailed response to be reassured of its arrival!

Service
Quality
Thumbnail of user daleb790
1 review
0 helpful votes
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January 9th, 2024
Verified purchase

So far. So good
Fast and accurate. Perfect!
Not really wanting to add more thoughts to get up to 50 words in this section

Quality
Thumbnail of user metalgnomert
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

It was an easy process to shop at J&P Cycles. But the instructions are lacking. It would be better if you included an installation video.

Reason I chose this business:

They had what I needed.

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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