• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,318 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1267
  • Quality
    8773

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,223
Neutral
316
Negative
243

Instant Feedback

35,736 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,318)

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user metalgnomert
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

It was an easy process to shop at J&P Cycles. But the instructions are lacking. It would be better if you included an installation video.

Reason I chose this business:

They had what I needed.

Service
Quality
Thumbnail of user jonathand961
1 review
0 helpful votes
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November 10th, 2023
Verified purchase

Ordered the tires and then paid attention to the shipping information, they were early by three days. I will using them more often.

Quality
Thumbnail of user davids11820
1 review
0 helpful votes
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February 29th, 2024
Verified purchase

Parts came as described in new condition.I don't know what else you want me to say.

Reason I chose this business:

One of the largest aftermarket parts supplier for motorcycles.

Reason I chose this product:

Didn’t want mirror holes in my inner fairing.

Quality
Thumbnail of user charlesc3404
1 review
0 helpful votes
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February 29th, 2024
Verified purchase

Know what your buying all will b good! Very satisfied with product

Reason I chose this business:

Good reputation

Quality
Thumbnail of user bruceb1833
1 review
0 helpful votes
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February 29th, 2024
Verified purchase

I was pleased with the product, customer service and timeliness.

Quality
Thumbnail of user danielm4961
1 review
0 helpful votes
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February 29th, 2024
Verified purchase

The package came damaged with no part inside. Customer service quickly shipped a replacement

The package came damaged with no part inside. Customer service quickly shipped a replacement

Service
Quality
Thumbnail of user keithg858
1 review
0 helpful votes
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February 29th, 2024
Verified purchase

Thank you very much good customer service, fair pricing

Quality
Thumbnail of user jamesb9386
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

Have lots of parts that are easy to find! Quick shipping

Reason I chose this business:

Good pricing

Reason I chose this product:

Good quality

Quality
Thumbnail of user williamv1090
1 review
0 helpful votes
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March 9th, 2024
Verified purchase
• Updated review

Good parts so far but shipping ain't always as they say and no one can give a solid answer

it wasn’t bad but nothing promising either

Reason I chose this business:

One of the only places for my bike parts

Reason I chose this product:

Only thing available

Service
Quality
Awesome site always have what i need
November 13th, 2023
Verified site experience
• Previous review
Thumbnail of user kevink2824
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

The look is perfect. Very comfortable as well.I believe they are well made.

Reason I chose this business:

The selection was very good and the site is very easy to use.

Reason I chose this product:

The look and design caught my eye.

Quality
Thumbnail of user capg
Cap
1 review
0 helpful votes
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February 28th, 2024
Verified purchase
• Updated review

I ordered an leather vest. It came in on time and fits just fine.

Reason I chose this business:

I liked the variety of selections and the price.

Reason I chose this product:

It was something I've been wanting.

Quality
Worked just fine
January 12th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Liked the selection

Thumbnail of user arthurg495
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

S&S never disappoints, every part I've ever purchased has done its job remarkably well

Quality
Thumbnail of user prestons160
1 review
0 helpful votes
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February 21st, 2024
Verified purchase

Fast delivery great service thanks for the opportunity and information on the parts I needed

Reason I chose this business:

First that popped up on google

Quality
Thumbnail of user toneyj8
2 reviews
0 helpful votes
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November 30th, 2023
Verified purchase

Quick&easy
The chrome was better than expected, just when the doctor ordered and it arrived a day early.

Reason I chose this business:

Reputation & past experience

Quality
Thumbnail of user arnoldm172
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

Great no problem at all and mike was a great help.

Quality
Thumbnail of user michaelf5099
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Customer service is excellent people to talk to and very helpful thank you for a great job

Service
Quality
Thumbnail of user jamess9332
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Good so far have to take back apart to see if problem is product issue or mine

Quality
Thumbnail of user kenw736
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

J&p had the size, brand and model of tires I wanted, all of which are not common!

there was a glitch with my credit card but it all worked out

Service
Quality
Thumbnail of user miguelm646
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

It was nice and easy to take off and install. I should have chosen a warmer day.

Quality
Thumbnail of user benjaming516
1 review
0 helpful votes
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February 26th, 2024
Verified purchase

They was fasten delivery on time. Always shopping on JP Cycles for years

Reason I chose this business:

MY FAVORITE MOTORCYCLES STORES

Service
Quality
Thumbnail of user bobs2022
1 review
2 helpful votes
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January 20th, 2023

Unreal in to days market where companies are shipping with in 2 days that JP Cycles takes 10 days to just prosses the order never again will i buy from them

Service
Shipping
Thumbnail of user markc4684
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

J&P is always my go to for nice parts and I have never had a problem with J&P parts and they have a great selection!

Quality
Thumbnail of user nicolasa99
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

The black J&P Hat is dope. Nice quality. Similar to Mitchell & Ness

Reason I chose this business:

RPM membership

Reason I chose this product:

Needed chain lube. Bought other stuff just 'cause.

Quality
Thumbnail of user josel1422
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

Great selection of motorcycle parts. Easy to order.

Reason I chose this business:

Nobody carried the part i was looking for

Reason I chose this product:

Great price on a hard to find part

Quality
Thumbnail of user janetb964
3 reviews
0 helpful votes
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February 28th, 2024
Verified purchase

Enjoyed chatting with a real person and getting the right part.

Reason I chose this business:

Reputable company.

Reason I chose this product:

Because of the conversation I had on your chat option.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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