• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,318 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1267
  • Quality
    8773

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,223
Neutral
316
Negative
243

Instant Feedback

35,736 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,318)

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user johne3134
1 review
0 helpful votes
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February 27th, 2024
Verified purchase

Good, no problems. Have used this company before. Always get what I expected.

Reason I chose this business:

Previous shopper

Reason I chose this product:

Availability and reviews

Quality
Thumbnail of user chancec62
1 review
0 helpful votes
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November 19th, 2023
Verified purchase

The pricing was better than the manufacturer especially since I just wanted the simplest design of that seat model and have to wait forever for it.

Reason I chose this business:

Pricing better than the manufacturer, fast shipping and military discount.

Reason I chose this product:

I have been wanting a saddlemen seat for years and finally pulled the trigger because of the price and fast shipping.

Quality
Thumbnail of user scottd1905
1 review
0 helpful votes
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December 21st, 2023
Verified purchase

These obsolete parts replacement can be difficult to find, take your time and research to locate proper fittment.

Reason I chose this business:

The part i want at a good price

Reason I chose this product:

Good replacemen

Quality
Thumbnail of user ericb2945
2 reviews
0 helpful votes
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February 25th, 2024
Verified purchase

Always fast and simple. Every time I order it is always correct item.

Reason I chose this business:

Trusted quality parts and service

Quality
Thumbnail of user loydt14
1 review
0 helpful votes
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February 25th, 2024
Verified purchase

Quick and easy would buy again shipping was fast tire was great

Reason I chose this business:

Repeat customer

Reason I chose this product:

Used this tire for years

Quality
Thumbnail of user joshuan471
1 review
0 helpful votes
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February 23rd, 2024
Verified purchase

Needed new grips fer the ol scooter n found the perfect ones here. 👌

Reason I chose this product:

They was exactly what I was lookin fer. Small n grippy.

Quality
Thumbnail of user wolfien1
1 review
0 helpful votes
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February 26th, 2024
Verified purchase

Okie dokie! It works fine! Didn't know it was a lick and stick but everything worked out.

Quality
Thumbnail of user dales304
3 reviews
0 helpful votes
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October 24th, 2023
Verified purchase

Price plus shipping got me interested and I'm very satisfied with the service also the website is easy to navigate. This will be my go-to for tires!

Reason I chose this business:

Price of tires. Free shipping. JP is known to be a reputable company

Reason I chose this product:

I've used shinko 244s for quite a while and I really like the tires mainly about 90% on Road they wear as good as anything else I've used

Quality
Thumbnail of user stevek1881
1 review
0 helpful votes
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February 19th, 2024
Verified purchase

I ordered an ignition switch for my Harley and it looks as good as original.

Reason I chose this business:

Available parts needed.

Reason I chose this product:

Well known brand.

Quality
Thumbnail of user derrickb287
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

The travel bags are awesome they were just what I needed, will definitely be buying back from JP Cycle

The customer representative was able to give me very good information about some products that I need and prevented me from buying something that would address my needs

Reason I chose this business:

These site always have exactly what I need to make my biker lifestyle easier

Reason I chose this product:

Respectable brands and quality products

Service
Quality
Thumbnail of user randyr869
1 review
0 helpful votes
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February 27th, 2024
Verified purchase

Exactly what I need for the trunk on my bike fit is great easy to install

Quality
Thumbnail of user robertv1776
1 review
0 helpful votes
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February 27th, 2024
Verified purchase

Easy to work with good selection fair prices and excellent payment plans

Reason I chose this product:

Protect my investment

Quality
Thumbnail of user zacheryb48
1 review
0 helpful votes
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February 27th, 2024
Verified purchase

Fast, reliable service, part exactly how described

Quality
Thumbnail of user barryn168
1 review
0 helpful votes
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February 26th, 2024
Verified purchase

Great service! Just wish shipping was a little faster!

Reason I chose this business:

Easy on-line ordering

Quality
Thumbnail of user curtisr108
3 reviews
1 helpful vote
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February 26th, 2024
Verified purchase

Pretty average, find the part, check fitment, and order. Glad parts were in stock. Thanks JP

Reason I chose this business:

I'm an RPM member and wanted to take advantage, and I've jp for parts since mid 90s

Reason I chose this product:

Today is as good as any

Service
Quality
Thumbnail of user toddd647
1 review
0 helpful votes
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February 26th, 2024
Verified purchase

Easy parts selection and checkout. Right part delivered.

Reason I chose this business:

Found needed part here at a good price.

Quality
Thumbnail of user bobh1760
1 review
0 helpful votes
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February 25th, 2024
Verified purchase

Very helpful with ordering by phone,parts were in stock and received with in a week

Reason I chose this business:

No after market part store left in mo to pick up parts in person

Reason I chose this product:

Had what I needed

Quality
Thumbnail of user danielb618
1 review
0 helpful votes
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February 2nd, 2019

I ordered parts Jan 22nd expecting it to ship 23rd, but was informed the parts have to be sent to the warehouse prior to being shipped by plane. I became impatient and kept checking if the parts changed from processing status to shipped status but nothing changed. I kept in contact with their customer service through chat through updates (how I found out the parts had to go to the warehouse first), and I was getting different time frames on when the item would arrive. I started to feel unsettled, until I noticed it did change to shipped on Jan 28th and my item arrived with all items as advertised on the 31st of Jan. I would say J&P Cycles is perfect for the motorcycle enthusiast, but please know that patience will be needed if living outside the main part of the United States (i. E. Alaska, Hawaii, or any other plane requiring shipments). Also side note, J&P cycles will let you know that they had to cancel part of your order if certain things like chemicals could not be shipped, but they will still honor the rest of the order.

Thumbnail of user terryp953
1 review
0 helpful votes
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October 26th, 2023
Verified purchase

Quick and easy, great value service from JP! The longest wait for the part was clearing customs here in Australia

Reason I chose this business:

Well known trusted company

Quality
Thumbnail of user duanej105
1 review
0 helpful votes
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February 26th, 2024
Verified purchase

Happy with the J&P from the ordering to the shipping. Will shop here again

Reason I chose this business:

Faring light

Reason I chose this product:

Super bright

Quality
Thumbnail of user jameso1702
1 review
0 helpful votes
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February 25th, 2024
Verified purchase

Thank you good products will order more from you all.

Quality
Thumbnail of user jamesh7134
1 review
0 helpful votes
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October 15th, 2023
Verified purchase

Ordered tires on a Sunday night, had them in my possession on Wed. It was fast shipping, and well taken care of

Reason I chose this business:

It was easiest to get tires from, on a reliable level

Quality
Thumbnail of user rogerr278
Roger R.
1 review
0 helpful votes
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February 23rd, 2024
Verified purchase

I was able to find what I wanted for my bike except a cover for the tour pack.

Reason I chose this business:

Prior shopping experience with J & P cycles

Reason I chose this product:

I initially wanted to cover the fading paint on the fairing of my bike but after purchasing the cover I made the decision to repaint the plastic on my bike and will eventually use the cover after the pain cures.

Quality
Thumbnail of user isaakw7
1 review
0 helpful votes
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February 22nd, 2024
Verified purchase

Wrong tire was sent and they got back to me and had the new ones sent free of cost.

Instant and effortless. Only needed a picture and for me to send back. Said I would get store credit of amount back, haven't, not a big deal.

Service
Quality
Thumbnail of user kevinf1455
2 reviews
3 helpful votes
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February 14th, 2024
Verified purchase

Quick and easy ordering. The spokes worked perfectly for the Harley wheel I am working on.

Reason I chose this business:

Best price, easy to order

Reason I chose this product:

Reviews and price

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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