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J&P Cycles has a rating of 4.7 stars from 9,318 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,736 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Fast shipping, amazing stock and variety, all that you need for your bike in just one place. Very good products and prices
Prices and inventory
Said item would ship next business day but took a week to receive purchase!
Item found later from other vendor less expensive and NO shipping costs.
Past history of purchases and reputation.
Needed item
Charged 8 bucks for shipping and still haven't gotten what I ordered. Won't get it until after the 4th, but tracking said estimated delivery date was Thursday August 31st by 7 PM.
Hi Vicky,
Thank you for taking the time to leave a review.
All orders over $49.99 ship free within the contiguous 48 states. If your order is below this amount, we offer flat rate shipping at a discount for $7.99 USD. On average, the shipping cost for the smallest package is at least $15 USD, which is almost double what our customers pay when their order amount doesn't reach the free shipping threshold.
Had to ask questions before ordering. I got answers quickly. I'm confident with order now.
Web search brought my tire type I needed.
I wanted to be sure the tires will fit my 1965 Honda 305.
I've used J&P cycles many times. Always good service.
Past history
You guys have always been easy to deal with. Thanks!
Had the tire I was looking for.
I needed a tire and you had what I was looking for.
Everything was described as listed and shipped promptly. Thank you.
Love this product. Cheaper here than at Harley dealers. Easy and fast to order!
JP Cycles is my go to for any and all motorcycle needs
No complaints. Good products. Fast shipping. Easy to navigate website and check out.
Always choose.
Need new tire
Previous customer
Website easy to use, product was delivered quickly and well packaged.
Very easy to find what I wanted, and easy to complete the transaction.
Superfast transaction and shipping. Item BETTER than described! I ordered an open box item, but it came looking like brand new! Thanks!
Best price I found for the time sold many other places.
Just what I need for my vintage bike.
More pics of items would be helpful. And when using a vehicle from My Garage, why doesn't the search results filter out everything except what actually fits?
Have item I want.
It was was to find the parts I needed and it was delivered pretty quickly. The USPS destroyed the box, but J&P staff packed it well and it was delivered in excellent condition
Save gas money
Very good couldn't ask for more was fast to place my order and the shipment was right away
My friends referred the web site and said I would find everything I was looking for it
Good quality product
Good product
Best looking
Easy to find what I was looking for. A little slower than Amazon, but Friday arrival after a Sunday night order is not bad at all.
I had been looking for a specific item that J&P had in stock and others did not. I have had good service from J&P in the past.
Great looking seat for my Deuce and comfortable easy and fast to get!
The parts said they would fit my bike, but they did not.
* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We apologize yout item did not fit properly. However, we always try to provide the best possible service to our customers and are always happy to try and locate the correct item. We’re sorry this has affected you. Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com One of our Rider Support Representatives would be happy to help you find the correct item.
I have a 1981 FLTC. I have bought many parts for it over the last couple months, and about half of the parts that jpcycles.com says will fit do not fit that model.
I asked for dimensions on a shifter lever and the agent was not able to provide that information.
J&P said they would fit.
Very good service and fast shipping. I think I received both parts inside 5 days from ordering. Two thumbs up.
Always heard good things from friends. And I’ve always had a good experience when ordering from J&P Cycles myself.
Mine went bad on my bike so I had to replace.
Enjoy shopping for my specific bike. Shipping was good and my new seat was ready to be installed.
I ordered a tire from J&P Cycle on 8-9-21, it was in stock. On 8-10-21 I ordered 2 front rotors from Dennise Kirk, I recieved my rotors on Fri. The 8-13. My tire from J&P CYcle is still in processing 4 days later. This is my second check on my tire and I am assured by employees dont worry its on its way, I tried to cancell the order but they said its in the "PROCESS" so we cant cancell it. Im familiar with J&P cycles from the 90's, they used to be good, but not anymore I ordered a motor mount and they sent me a carburator. This is my last order from J&P cycle for lack of a better word, they SUCK.
Tip for consumers:
Use Dennis Kirk they have better pricing, and they ship the same day of order. In my case they were sold out of my tire So dumb me I ordered from J&P Cycle......Dont make the same mistake. The ZOO is run by the animals...
Products used:
I ordered a tire I have yet to receive. If I can catch Ups I will refuse delivery.
When I've ordered the gloves, they did not show. Thank you for replacing the missing order.
Received replacement right away
Both mail order and in-store shopping as always a good experience with j&p.
I have been dealing for years and never had a bad experience
First time shopper, found what I wanted pretty quickly! Thanks!
Came across you website, and found what I was looking for.
Replacement gift.
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
We do apologize for your frustration. Business days do not include holidays or weekends. We took a look at your order and it did ship the next business day as we stated. Again we do apologize for the frustration and confusion. We appreciate you for taking the time to fill out our survey and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions on your experience. We are always looking to improve our customer's shopping experience. And are committed to providing our riders with the best customer service.