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J&P Cycles has a rating of 4.7 stars from 9,315 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,720 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Always fast delivery, ive always been happy with the quality of whatever I ordered. #1 go to for part.
Parts as described and worked beautifully, am a repeat customer and have had the same experience on every order
Truly a great experience from the order to the door. Just wish you could track order through J and P.
Best bang for the buck. Got my order In 2 to 3 days.
Great products.
Awesome and the best absolutely love the tire I got
Needed a tire
Heidenau K38 3.00-12 tire. Hard to find tire both brand and size that J&P cycles had in stock.
Had the part I needed.
Because it was a good price and hard to find.
Fantastic, ordered from the UK on a Sunday evening (BDL Belt DriveKit) Item delivered on the Friday! Can't fault that and the price was very good! Thanks
Best availability and price, thanks
Great service good packing, could've been a little quicker on the shipping but it was adequate.
All parts ordered were correct and came in a timely matter
I haveused them before
Availability
Got help from online chat to insure this what I want. Great experience! Exact replacement!
Ad showed me what I wanted and it was thru you...
Fits my bike
Everything was great. Would do service with them again.
Buy all my $#*! here... another successful transaction
Got my order fast. Great price, was pleased with entire process
Availability of product and price
Dependable product, been running shinko tires for years
Overall I am very pleased with my purchase. Took awhile to get it though.
I have had good luck with products from them.
I bought same before and was pleased with them.
Thank you for your availability of products...
Always available if I had questions or concerns about products...
Very well known and reliable company...
Always had good experience ordering parts and never had to send anything back
When I do order parts it is usually through J&P
To get a little more sound of my stock speakers
It was excellent. Product came in as promised. Everyone I spoke to was very professional.
They got back to me very quick with the answer.
Trusted sight.
Strength and look of the bars.
Always great to deal with! Great company, I've been a customer for years, never disappointed.
Happy! Very slow shipping methods need better service on shipping it out and delivering faster
Been looking for part all over
Only giving J&P cycles a one star only because it requires me to write a review. I would definitely rate this business a -5 star. Previously had shopped with J&P in the past. This time! Will definitely be my last I ever do business with J&P bull$#*! cycles again. Purchased a tire for my bike on the 25th of May. The site stated the tire was in stock, it would take 3-4 business days to ship. I called on the 1st of June they stated they would ship it out that day or the next day after. Not shipped. I called on the 3rd, they said there was a back order and got the tire on the 28th. They said my order was top priority and was going to ship out that day. It was not sent. I called on the 4th, they said they don't understand why it wasn't shipped out but the order was top priority and was going to be shipped out ASAP. It's the 5th of June, the order has not been shipped out. Please... if you can, I'm telling you from experience with this company! Do your research and find another company to purchase from! J&P cycles are crooks and gives two $#*!s about customers.
Tip for consumers:
Don’t
Products used:
Tire
Quick and easy to navigate webpage combined with fast shipping and great prices and attention to customer satisfaction
Great prices and tons of product
Not just a bolt on needed some tweaking to make it work
Good products and services in past purchases
Trying to match vintage parts
Fast shipping parts received as described no issues whatsoever thanks
Availability
Support Service and speedy delivery, highly recommended!
Great!
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!