• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,315 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8770

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,220
Neutral
316
Negative
243

Instant Feedback

35,720 reviews

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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,315)

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user keithb1616
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

Easy to order and professional support! I will buy more parts from you

Reason I chose this business:

xj4ever supporting vendor recommended these. I am Stoked to try out these new shocks.

Reason I chose this product:

Based on the description of the Simplicity of function. No need for a dampening adjustment as the newer tech has built in allowances for this. It is a single unit, no assembly required. New springs are a must any time an old shock is changed out. Recommended by a reputable vendor. The Chrome finish is very classic.

Service
Thumbnail of user jerrys1538
1 review
0 helpful votes
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December 23rd, 2023
Verified purchase

I received my part promptly however it was not for my bike I'll have to return it for refund as you do not have the correct one in stock

Reason I chose this business:

I’ve ordered from them years ago and was happy with service and product

Reason I chose this product:

Was looking for a part online your business came up so I thought I had chosen the part for my bike but I was wrong

Service
Quality
Thumbnail of user davidl6578
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

Fast response fast delivery. Prices are good and customer service is friendly and helpful

Quality
Thumbnail of user warrenh59
1 review
1 helpful vote
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August 4th, 2018

Bought a set of parellis front and rear for a r6. Tires arrived very fast within 3 days. Took the front tire to the dealer ship to in stall, when on the tire machine the front tire cracked along the bead. After calling JP cycles they sent me a shipping label and told me as soon as I dropped off both tires at ups they would send me my replacents. The very next day around 2pm I didn't see a change online. The woman I spoke with told me the guy I spoke to the previous day did not work there. So after going back and forth I told her I wanted my money back. This was on a Tuesday when I requested my money back. Thursday I call again and they say they have not received the tires yet even though my tracking number showed they got there wednesday. On Friday I finally got someine to acknowledge the tires were in there possession and would get my money back. On Saturday I finally get my money back but only for 1 tire. I call again... this time I'm told because there is damage to the tire they have to send it back to the factory and that could take a "few months" to hear back. Oh and I won't get the rest of the money back until they hear from the factory. So at this point in time I'm pretty sure I'm not getting my 140$ back I spent on the front tire. I will never use JP cycles ever again.

Thumbnail of user roberts9269
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

It took.longer then normal.
I have been ordering from JP for a while now and I seems like the shipping department a taking s nap...

Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thanks for reaching out to us, Robert. We appreciate you taking the time to write in. Hearing from customers directly regarding their experience can only help us improve as a company. Feel free to let us know if we can be of any other assistance.

Thumbnail of user jonathans2123
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

Easy to find parts or gear for your bike. Good prices and fast shipping!

Reason I chose this business:

Cheapest place for the part I wanted

Reason I chose this product:

To get better air flow for my bike

Quality
Thumbnail of user danielf1993
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

Buy from J&P is done without worry. Always great service and product satisfaction.

Reason I chose this business:

Your reputation is stellar

Reason I chose this product:

Always the best place to look for my motorcycle products

Quality
Thumbnail of user quintaviust
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

Order new black jiffy stand arrived in great time and good shape

Quality
Thumbnail of user curtisb527
1 review
0 helpful votes
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February 19th, 2024
Verified purchase

Great products and service. Very timely deliveries!

Quality
Thumbnail of user amandac2629
1 review
0 helpful votes
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October 19th, 2023
Verified purchase

Ordered a visor for motorcycle helmet and it fits perfectly. I appreciate the email check in to make sure it was delivered and received.

Reason I chose this business:

Best price online

Reason I chose this product:

Needed tinted visor for sun

Quality
Thumbnail of user jeffs2992
1 review
0 helpful votes
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September 30th, 2023
Verified purchase

Always appreciated J&P's no BS shopping and order placing.
And the fact that they generally have what I'm looking for when others are sold out!

Reason I chose this business:

I’ve been a customer for the last 20 years. I’ve never had a single hiccup with any order I’ve ever placed with J&P

Quality
Thumbnail of user scotts4151
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

The chrome license plate frames fit and look great and were very reasonably priced.

Reason I chose this business:

Long time customer.

Reason I chose this product:

Fit, finish, price.

Quality
Thumbnail of user johnh9811
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Just wish the canadian dollar was worth more and shipping to Canada was less.

Reason I chose this business:

Shopped there while I was in Florida. They have great inventory.

Reason I chose this product:

Old school memories

Quality
Thumbnail of user billc1524
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

Checked out website found what i needed placed order. Items arrived quickly and correct. Whats not to like.

Reason I chose this business:

Ease of ordering

Quality
Thumbnail of user michaell6714
2 reviews
0 helpful votes
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February 16th, 2024
Verified purchase

This was done online and it was easy. The product came in 3 days of when I ordered it.

Reason I chose this business:

They had what I wanted and in stock

Reason I chose this product:

I like the style of the bars.

Quality
Thumbnail of user kathleenw1791
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

See above: easy to use website, J&P Cycles rocks! Husband was thrilled with his new goggles for his new ride.

Quality
Thumbnail of user jamesb8876
1 review
0 helpful votes
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November 6th, 2023
Verified purchase

Happy with product and how fast it was delivered. Have shopped with J&P cycles before and that's why I will continue using them.

Reason I chose this business:

Had positive experience before.

Reason I chose this product:

Was looking for a flannel shirt.

Quality
Thumbnail of user michaeld7161
1 review
0 helpful votes
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February 19th, 2024
Verified purchase

Easy to navigate the site when setting up which bike

Reason I chose this business:

Return shopper at J&P

Reason I chose this product:

Known quality

Quality
Thumbnail of user rodneyn105
1 review
0 helpful votes
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February 19th, 2024
Verified purchase

Love this light. Respectfully priced and reasonable delivery time.

Quality
Thumbnail of user michaelm13703
1 review
0 helpful votes
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February 18th, 2024
Verified purchase

Portable size charger to keep battery healthy while on the road.

Reason I chose this product:

Winter battery crap

Quality
Thumbnail of user katelynm151
1 review
0 helpful votes
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February 18th, 2024
Verified purchase

Fast shipping, reasonable price, exactly what I needed.

Quality
Thumbnail of user caseyc566
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

Although I've hard great experiences with J&P as well, I needed bearings in time and ordered 2 day shipping only to have them arrive a week after I ordered them.

Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Casey, we're sorry to hear we fell short of a great experience. Please know that we take your feedback seriously. We looked at your order to refund your shipping and it does not show that you selected and paid for expedited shipping. Feel free to let us know if we can be of any other assistance.

Thumbnail of user johns15159
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

So far so good.
Come on guys fifty words? I a man of few

Reason I chose this business:

Best price on iteam

Quality
Thumbnail of user randolphc53
2 reviews
0 helpful votes
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February 13th, 2024
Verified purchase

Items as described. Good pricing and arrived earlier than expected and in great condition.

Reason I chose this business:

Easy to navigate site and easy to find items and the correct ones. Pricing on point also

Quality
Thumbnail of user cv152
1 review
0 helpful votes
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December 30th, 2023
Verified purchase

Easy well organized and lots of products to choose from and with J&P cycles I trust I'm getting a reliable product

Reason I chose this business:

Good reviews better prices quicker turnaround

Reason I chose this product:

I chose the product because you sell it I trust J&P Cycle’s products and service

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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