• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,312 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8767

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,217
Neutral
316
Negative
243

Instant Feedback

35,708 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,312)

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Timeframe

Other

Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user allenc578
1 review
0 helpful votes
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February 18th, 2024
Verified purchase

Great parts good prices shipping is within a reasonable time

Reason I chose this business:

Had my size tires in stock

Service
Quality
Thumbnail of user julieb3230
1 review
0 helpful votes
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February 18th, 2024
Verified purchase

J&P Cycles had the right plugs to fit my bike. Easy order process. Shipped quick!

Reason I chose this business:

Price and quality of item.

Reason I chose this product:

Price and quality of item.

Quality
Thumbnail of user chadb629
1 review
0 helpful votes
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February 18th, 2024
Verified purchase

Always trust buying from jp cycles. I have never had a issue. They sell good quality products

Reason I chose this business:

Trusted products

Reason I chose this product:

Its kuryakyn brand. I know and trust their products.

Quality
Thumbnail of user davidk4799
1 review
0 helpful votes
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February 17th, 2024
Verified purchase
• Updated review

Website is easy to navigate and you know your getting the correct parts for vehicle Fit

Reason I chose this business:

Ordered my last set of tires for the same bike 9 years ago from J&P Cycles. They came quickly and were in good shape from the shipping.

Reason I chose this product:

Tires were worn and old!

Quality
Quick and easy
September 27th, 2024
Verified site experience
• Previous review
Thumbnail of user michaelm13046
2 reviews
0 helpful votes
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February 12th, 2024
Verified purchase
• Updated review

Fast and very easy to find the correct parts and fit for my bikes.

Reason I chose this business:

I have shopped there before and am very satisfied with the service.

Quality
A great website.Easy to find the parts I need
November 22nd, 2023
Verified site experience
• Previous review
Reason I chose this business:

This site has everything I need.

Fast and very easy to find the parts I wanted
November 10th, 2023
Verified site experience
• Previous review
Reason I chose this business:

They always have the parts I want.

Thumbnail of user williamb6287
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Have not installed the speakers yet but I'm happy with the fast delivery

Quality
Thumbnail of user joeo727
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Found the parts i was looking for. Happy with the all the brands they carry and have in stock.

Reason I chose this business:

Only a few large online retailers with a good selection of parts.

Reason I chose this product:

Proven performance by a trusted brand.

Quality
Thumbnail of user deana97
2 reviews
3 helpful votes
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May 18th, 2017

On May 1st 2017 I ordered a DYNOJET POWER VISION TUNER from Jpcycle. It was posted on the site 5-10 business days! Ok first thought not a stocking company, larger ticket items are ordered when they get an order. (I could do this out of my garage). 12 days later called for update, was told that it would arrive at there warehouse for Monday 15th of May. I called Tuesday giving them a day to receive the product and was told that I would not get the product before the 26th of May. Wait that is 25 days from order, or living in Northern Michigan 1/5 of my season gone waiting on part! I told the CSR that I was told that three of them would have arrived at their warehouse on Monday the 16th. "Oh yes they were but our receiving department is very busy and will not be able to receive them till the 26th!" Dumb excuse, stupid answer and the guy is talking to himself as he is looking it up and says something stock received and shipped. I asked them to cancel the order on the 16th and was told it takes two business days to cancel the order. No its pushing one button on the computer and its done at the speed of light, kind of like you taking the money from my account!.

No I hear rumors that they are having cash flow problems and this is why things are slow and money is not getting back to the account very fast. Companies like this are important to people like myself that live a min of an hour and a half from a dealer or parts company. I ordered the same part on Amazon and received it in two days free shipping. I hope things improve at Jpcycle. I have another open order with them but we will see, could be my last.

Thumbnail of user patrickr543
2 reviews
1 helpful vote
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February 17th, 2024
Verified purchase

Fast delivery and parts as described and also perfect fit

Reason I chose this business:

Quality parts

Reason I chose this product:

I have done business with J&P before and the sold quality parts

Quality
Thumbnail of user rond830
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

A lock down for my throttle cable broke during installation and now I have play in my throttle.

Reason I chose this business:

I only use J&P after being referred to them

Reason I chose this product:

Only company that had 17” above stock cable, wires and break line

Quality
Thumbnail of user adams2343
1 review
0 helpful votes
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February 9th, 2024
Verified purchase

Quick and easy but found out the transmission seal between the enognr is leaking too kinda sucks

Reason I chose this business:

Made in USA

Quality
Thumbnail of user jamesa244
1 review
2 helpful votes
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July 26th, 2017

2 and a half weeks for a $#*!ing helmet, are you $#*!ing kidding me, never again I'll go to the manufacturer from now on

Thumbnail of user neilp18
J P. – J&P Cycles Rep

James,
Can you please supply an order number? I do apologize for the delay. The delay could be from our manufacturers end as they didn't have stock to send us?

Thumbnail of user joshuad902
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

They arrived on time, they look and work great. Highly satisfied so far.

Quality
Thumbnail of user charlm3
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Most parts I get take forever to get, yours came in no time

Quality
Thumbnail of user breezef
1 review
0 helpful votes
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December 19th, 2023
Verified purchase
• Updated review

Easy ordering and good prices with fast shipping - what's not to like?
I sent my son here, he just ordered 2 helmets.

Reason I chose this business:

Online search

Reason I chose this product:

I have had long experience with Metzeler tires

Quality
Ok nothing exciting
December 8th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Online search

Thumbnail of user anthonyd2284
1 review
0 helpful votes
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February 17th, 2024
Verified purchase
• Updated review

Can't go wrong with J&P, fast shipping a1 products

Reason I chose this business:

Been with them for as long as i could remember

Reason I chose this product:

Spring time coming

Quality
Nice n easy
December 4th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Been with JP for yrs

Jp is the best
November 10th, 2023
Verified site experience
• Previous review
Thumbnail of user benjaming.r
1 review
0 helpful votes
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February 17th, 2024
Verified purchase

Fast delivery nice product would buy again.Good value for the price

Reason I chose this business:

On line on computer

Reason I chose this product:

Motorcycle luggage rack flag with mount

Quality
Thumbnail of user christianv419
1 review
0 helpful votes
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February 16th, 2024
Verified purchase

Very smooth. Cheaper than anything else and equal quality.

Reason I chose this business:

Best prices

Reason I chose this product:

Best prices I could find

Quality
Thumbnail of user nicks1711
1 review
0 helpful votes
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February 16th, 2024
Verified purchase

Bought and exhaust for my road glide came in within 2 weeks fits just fine 👌

Quality
Thumbnail of user robynl542
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Call customer service about the delivery and all my questions answered. Happy customer.

Service
Quality
Thumbnail of user dennism2359
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

I was under the impression there would be 2 for the price paid

Quality
Thumbnail of user grantl182
1 review
0 helpful votes
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December 18th, 2023
Verified purchase

Great prices and easy to navigate! Love the free shipping to Hawaii and the prices are competitive to the local places.

Reason I chose this business:

Heard from a friend that you ship free to Hawaii! I will be doing a lot more tire shopping with you guys!

Quality
Thumbnail of user leej674
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

She said she couldnt do anything for me when my order got stuck at the border for 2 weeks-

8/10

Reason I chose this business:

Ive used before with good results

Quality
Thumbnail of user edwardl1125
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Product was as described and looks great! Shipping was quick.

Reason I chose this business:

Variety of parts.

Reason I chose this product:

Exactly what I was looking for.

Quality
Thumbnail of user donaldw1407
1 review
0 helpful votes
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March 29th, 2024
Verified purchase

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Reason I chose this business:

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Reason I chose this product:

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Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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