• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,312 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8767

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,217
Neutral
316
Negative
243

Instant Feedback

35,708 reviews

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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,312)

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user davet1133
1 review
0 helpful votes
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October 10th, 2023
Verified purchase

The heads on bolts are cut so shallow the allen wrench slipped and stripped with light pressure. Just installed so haven't ran yet.

Quality
Thumbnail of user davidc9153
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

I received my order and within an hour I had it installed. It was petty simple to install

Reason I chose this business:

They had the right part, in stock and fast shipping

Reason I chose this product:

After reviewing and looking at the quality of the parts. That's how I made my decision

Quality
Thumbnail of user vedal2
1 review
0 helpful votes
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June 20th, 2018

I ordered a synthetic motorcycle oil kit for Harley Davidson 2018 FREEWHEELER and the first kit I received was 5 quarts of Primary Chaincase oil and 1 chrome filter. I NEEDED TO CHANGE THE OIL IN MY BIKE. SO I WAITED ANOTHER FOUR DAYS... I Received... Two quarts of 20w50 synthetic motorcycle oil and THREE quarts of PRIMARY CHAINCASE oil. The new Milwaukie engines use 5 quarts... And the same oil everywhere else. I will go everywhere on the internet and write a review about this company and how crappy they are...

Thumbnail of user thomasj1825
2 reviews
0 helpful votes
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February 15th, 2024
Verified purchase
• Updated review

GREAT SERVICE! GREAT PRODUCT! THE PRODUCTS WERE EXACTLY AS ON THE WEBSITE! AS USUAL GREAT PRODUCTS AND GREAT CUSTOMER SERVICE!

Reason I chose this business:

ITEMS IN STOCK! I WANT BAR END WEIGHTS BUT THEY ARE NOT IN STOCK!

Reason I chose this product:

I NEED NEW GRIPS!

Quality
GREAT!
January 7th, 2024
Verified site experience
• Previous review

GREAT! YOU WERE OUT OF STOCK ON ITEMS THAT I NEEDED!

Reason I chose this business:

YOU HAD SOME OF THE ITEMS THAT I NEEDED!

Thumbnail of user trollw
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Free 3 day shipping arrived next day.
Outstanding.

Reason I chose this business:

Known supplier.

Reason I chose this product:

Established manufacturer.

Quality
Thumbnail of user brg3
1 review
0 helpful votes
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December 16th, 2023
Verified purchase

Fast shipping. Easy to use the website. Had to return jacket fast return of funds. New jacket shipped as soon as the order was placed

Answered all questions quickly

Service
Quality
Thumbnail of user richardw3706
1 review
0 helpful votes
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October 1st, 2023
Verified purchase

I never knew that there was a military discount. Can i get some of what i spent just the last 2 months, please

Reason I chose this business:

I needed parts i can't get here because i live in the hell hole i live in.

Service
Quality
Thumbnail of user trevorw282
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Ordered, product delivered. Very happy with service and product. Thank you.

Reason I chose this business:

Recommendation

Quality
Thumbnail of user paulw3001
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Great quality, and fast shipping great availability. Will definitely order again

Reason I chose this business:

Availability

Reason I chose this product:

For my bike

Quality
Thumbnail of user summerb154
1 review
0 helpful votes
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February 16th, 2024
Verified purchase

Ordered as a gift for my husband and he loves them

Quality
Thumbnail of user rubensm4
1 review
0 helpful votes
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February 16th, 2024
Verified purchase

As usual... JP did not disappoint. Pretty easy process

Reason I chose this product:

I needed the parts for my EVO engine bike

Quality
Thumbnail of user luis.o
1 review
0 helpful votes
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February 16th, 2024
Verified purchase

Fast, reliable service. Good brands at competitive prices.

Reason I chose this business:

Accesible, free delivery.

Quality
Thumbnail of user jeffreym1899
1 review
0 helpful votes
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February 16th, 2024
Verified purchase

Plenty of products to choose from and fast delivery

Quality
Thumbnail of user danield2544
1 review
0 helpful votes
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February 16th, 2024
Verified purchase
• Updated review

Exactly as advertised.Always a good transaction.Easy shopping online.

Quality
Been great
October 5th, 2023
Verified site experience
• Previous review
Thumbnail of user paull2679
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Didn't have to wait got in time easy to install and tune

Reason I chose this business:

Because I order all my parts from jp cycles

Reason I chose this product:

Because mine was wore out and rebuild didn't work

Quality
Thumbnail of user mr.w6
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Easy website to navigate and find parts and have an accurate description.

Reason I chose this business:

Fast and reliable.

Reason I chose this product:

Arlen Ness fender looks nice on my 2001 Screaming Eagle road glide.

Quality
Thumbnail of user brade177
2 reviews
0 helpful votes
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February 14th, 2024
Verified purchase

They helped me find correct parts, ordered them and received them promptly.

Reason I chose this business:

They have what I need

Quality
Thumbnail of user edwardv422
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Haven't installed it yet but I'm looking forward to it.

Quality
Thumbnail of user chadb627
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Always have the parts I need whether it's for the old motorcycles or the newer ones.

Reason I chose this business:

Always have. Best there is.

Reason I chose this product:

I needed them.

Quality
Thumbnail of user bruces1309
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

I bought a bumper it was perfect and the shipping was very very fast, excellent service.

Reason I chose this business:

Great reviews

Quality
Thumbnail of user mikee1143
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Great products and easy ordering and fast delivery

Quality
Thumbnail of user michaelb11263
1 review
0 helpful votes
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October 26th, 2023
Verified purchase

Just gotta say man the shipping was super fast and the box showed up in perfect shape very happy thanks J&P Cycles

Reason I chose this business:

They had what I was looking for

Reason I chose this product:

Because I needed a louder Honda Grom lol

Quality
Thumbnail of user joser2145
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

Ordering the part was great. The product received not so much. Welds on the tank could be better. Welds look to be not even.

Quality
Thumbnail of user ottog39
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

It is not intuitive to get the site to apply the garage vehicle, once entered and start a shopping search, the garage is ignored.

Quality
Thumbnail of user bradleyr258
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Good quality cable with a few extras the original cable lacked.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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