• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,672 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user glennf325
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

I have never had any issues ordering from JP cycles.
Ships in a timely manner. Even better when i had to get a replacement.

Reason I chose this business:

Been ordering from JP cycles for a few years

Reason I chose this product:

Arthritis in my hips. Need a more narrow seat.

Service
Quality
Thumbnail of user mickeym189
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Bought a beautiful and comfortable seat. Delivered very quick. I am very pleased with my purchase and service.

Reason I chose this business:

Google search

Reason I chose this product:

Recommend by friends

Quality
Thumbnail of user paulw3206
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

It's hard to find nice eye wear j&p always has what I need I use them for bass fishing. Since my boat does 70 mph

Reason I chose this business:

The web site is easy to use. And tons of products

Reason I chose this product:

They are the smallest cover over my glasses I can find with out putting pressure on my face. They are very comfortable

Quality
Thumbnail of user charlese1186
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

My experience was fine just have a second order of the same parts must return the second order for cash refund

I have talked to customer Service about returning the second shipment of the same items I will be returning them tomorrow

Service
Quality
Thumbnail of user colinn82
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

I chose J&P as they had the best price. Delivery time was ok. The part was identical in every way and a snip to install.

Reason I chose this business:

J&P had the lowest price available.

Reason I chose this product:

It matched the original indicator.

Quality
Thumbnail of user williamw4426
2 reviews
0 helpful votes
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September 7th, 2024
Verified purchase
• Updated review

The roll bag is way better than the Harley Davidson roll bag I had on the bike. Better built and quality.

Reason I chose this business:

Looked around and J&P Cycles had best price and Free shipping.

Reason I chose this product:

It was exactly what I was looking for.

Quality
Easy to navigate web site and have the part in stock
February 17th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I have chosen J&P Cycle since I bought the bike in 2003

Reason I chose this product:

Maintenance

Thumbnail of user robbg29
1 review
0 helpful votes
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September 8th, 2024
Verified purchase
• Updated review

Picking the right part for the right bike is easy. Buying is easy. Delivery is on time and correct. What else is there?

Reason I chose this business:

They alwYs have the part I need.

Reason I chose this product:

Because I needed it, and it fit my 20 year old bike.

Quality
East to verify fitment...
July 12th, 2024
Verified site experience
• Previous review

East to verify fitment... that's key for me!

Reason I chose this business:

Google search

Reason I chose this product:

Needed for bike maint.

Thumbnail of user arminl9
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Easy to use website.
Great selection to choose from!
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Reason I chose this business:

I have used J&P before.

Reason I chose this product:

Repair parts for bike.

Quality
Thumbnail of user christopherm3501
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Easy, and their vehicle match system was spot on. Delivery was fast and I will definitely be a lifetime customer.

Reason I chose this business:

Friend referral

Quality
Thumbnail of user scottt1651
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

I bought new front forks springs for my sportster quick delivery guaranteed fit by vehicle. Everything worked out great.

Quality
Thumbnail of user troya258
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Always have what I need and get it fast usps shipping sucks for folding gaskets to fit into my mailbox but customer service was very helpful

Reason I chose this business:

My go to place for anything I need

Reason I chose this product:

To get. My bike on the road again

Service
Quality
Thumbnail of user scottb3765
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

I ordered an air filter for my Harley Davidson Electra Glide. The the filter that came in the shipment was in the right product package but was wrong, but after a call and email to customer service, the right air filter was sent to me. Thanks.

There was a slight delay with the first request, but it was resolved quickly with a follow up email. Thanks.

Reason I chose this business:

Availability of Air Filter and past experience as customer of J&P Cycles.

Reason I chose this product:

I wanted an air filter that was washable and reusable so that I wouldn't have to buy a new one each time. This looks like a good quality air filter.

Service
Quality
Thumbnail of user madhun14
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Great experience purchasing Progressive Monotube Fork Cartridge Kit for my Ultra. Finding the required product and placing order through the site was quite an easy task. Very user-friendly site and ordering process.

Reason I chose this business:

Better international shipping options compare to some other sites i checked.

Reason I chose this product:

I was looking for an upgrade of the front shock on my motorcycle to try and resolve a front wobble.

Quality
Thumbnail of user rattlercustomcyclesb
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Not a complaint one. Found what I needed and ordered on line. Use the fitment guide and got exactly what I wanted

Reason I chose this business:

Been using them for many many years.

Reason I chose this product:

Own a shop and they supply what I need

Quality
Thumbnail of user rooseveltw39
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

The process of ordering online was easy and efficient. Customer service was able to answers all questions pertaining to the product

It was a great experience. The representative was ver knowledge about the product

Reason I chose this product:

It works best with Harley products

Service
Quality
Thumbnail of user stretchs2
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

I have a 2003 Xr650L and the front wheels for these bikes are a 3.00-21 making tires not easy to find. They not only had my tire and heavy duty tube to go with it, but I also found the exact grips I needed for my bike as well! Shipping was very quick (2 Days) and everything arrived packed very neatly.

Reason I chose this business:

Large source of parts, knowledge and reviews.

Reason I chose this product:

Positive reviews, thorough research and pricing.

Quality
Thumbnail of user vernp29
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Very glad order arrived within 4 days! Kickstand spring broke as soon as I used it first time. Had to use old spring. But bracket worked perfectly!

Reason I chose this business:

Harley Davidson oem was too expensive

Reason I chose this product:

OEM from Harley Davidson too expensive

Quality
Thumbnail of user tylerp606
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Everything was perfect no defects fast shipping exact fitment hardware included and was exactly what I was looking for

Reason I chose this business:

Best looking products at a decent price

Reason I chose this product:

Tank size and was the exact replica of what I already had

Quality
Thumbnail of user vincents909
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Great price and service as usual. Always a pleasure to deal with J&P. Good price and outstanding quick shipping.

Reason I chose this business:

Been dealing with J&P for years

Reason I chose this product:

Reworking one of my bikes, midglide to wide needs larger headlight

Quality
Thumbnail of user denniss1945
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Joe was on point getting the right part. Purchase was quick and easy shipping was right on time, and product was perfect

Reason I chose this business:

Worked with them before. Never had a problem. Great variety of parts. Great customer service look forward to working with them again

Reason I chose this product:

Exactly what I needed

Quality
Thumbnail of user robertq708
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Thank you - packaging could have been better huge box for 4 small items - and only on air bag in there that was popped. Items in box not secure and bounced around and damaged box

Quality
Thumbnail of user davidp5480
5 reviews
0 helpful votes
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July 9th, 2024
Verified purchase

Easy and efficient. I had ordered the same products from a competitive company.After 3 attempts to correct all the mistakes in processing my order I decided to return All the wrong items and cancel my order for a full refund.Very frustrated and disappointed.

Quality
Thumbnail of user jasonj1417
1 review
0 helpful votes
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August 14th, 2024
Verified purchase
• Updated review

Shopping experience is great but the tire recycling tax is obnoxious you charge for N.Y. And also garage charges..

Reason I chose this business:

Always have quality products

Reason I chose this product:

Need that wind in my face new tires👍

Quality
Sweet as usual
April 22nd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Good service

Thumbnail of user jamesm10656
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

The size chart for the helmet I bought was very helpful as I was overlapping between two sized. Recommendation was to go with the smaller size. Helmet fits perfect.

Reason I chose this product:

Color and price

Quality
Thumbnail of user russellc684
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

Ok, although it would be nice to place items in cart and continue shopping without having to go back to the beginning.

Reason I chose this business:

Have the items I wanted

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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