• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,308 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8764

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,213
Neutral
316
Negative
243

Instant Feedback

35,700 reviews

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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,308)

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user larrym2051
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

I ordered a bottom window tail light lens, received a top window tail light lens, can not not use.

Pleasant and uncomplicated

Reason I chose this business:

Like the service, like the parts selection, like the prices.

Reason I chose this product:

It was described as what I wanted, but it wasn't.

Service
Thumbnail of user davidm10851
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Great service acceptable delivery time considering international address

Reason I chose this business:

They have what I need

Reason I chose this product:

Restoring older Harleys, they have the parts I need

Quality
Thumbnail of user noahb380
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Very easy to navigate and find exactly the parts you need

Reason I chose this business:

Fast shipping easy navigation of site

Quality
Thumbnail of user ronaldb1803
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

No problem, wiring doesn't go inside the handlebars without modification.

Quality
Thumbnail of user gregoryr850
2 reviews
0 helpful votes
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February 15th, 2024
Verified purchase

I got it,I am very satisfied customer that would definitely use your services again in the future

Reason I chose this business:

Trying something new

Quality
Thumbnail of user myrons128
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Good no hassle will order more parts from here soon

Reason I chose this business:

Have used this company in past

Quality
Thumbnail of user jacobh874
1 review
0 helpful votes
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February 12th, 2024
Verified purchase

Easy to navigate site, find what I want and have it in hand quickly

Reason I chose this business:

Trusted since the mail in catalog days

Quality
Thumbnail of user miloslavl
1 review
0 helpful votes
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November 17th, 2023
Verified purchase

Wide assortment, it has one flaw: when returning to the basic menu, sometimes the data is lost and everything has to be written again

Reason I chose this business:

Because I am a regular customer and I am currently working on a project

Quality
Thumbnail of user michaelb11202
1 review
0 helpful votes
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October 16th, 2023
Verified purchase

Great stuff always fast delivery and great prices always there to help when I call even to walk me through when I'm having trouble putting a part on my Harley heritage always recommend J&P

Reason I chose this business:

Brand name parts and fast service

Service
Quality
Thumbnail of user timb1777
1 review
0 helpful votes
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January 24th, 2024
Verified purchase

Great but wished I could have used the sign up promotion when I made this first purchase

Reason I chose this business:

Y'all had the parts I needed and you have a great reputation. My great friend makes the bike display/art for you

Quality
Thumbnail of user rdavidr
1 review
0 helpful votes
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November 26th, 2023
Verified purchase

Easy to order and was able to have delivered direct to my mechanic instead of having to transport it there myself.

Reason I chose this business:

Had a gift care to pay for most of the purchase and good previous experience

Reason I chose this product:

It was a tire that fit my bike

Quality
Thumbnail of user alberta434
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

Product I received was a lot better looking than I thought. Good job manufacturer and of course J&P delivery was quick. Keep up the good work.

Reason I chose this business:

Who else is there?

Reason I chose this product:

Best fit and finish for my intended use.

Quality
Thumbnail of user johnb12471
1 review
0 helpful votes
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February 6th, 2024
Verified purchase

Found what I wanted, less than on Amazon, delivery was on time as promised

Reason I chose this business:

Repeat customer

Quality
Thumbnail of user barryb722
2 reviews
0 helpful votes
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February 10th, 2024
Verified purchase

Very easy to use app to use to order things very easy to use the app to buy things

Reason I chose this business:

Ton of things on hand

Quality
Thumbnail of user samuelh733
1 review
0 helpful votes
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February 11th, 2024
Verified purchase
• Updated review

Very easy exactly what i was looking for. Price better than dealer.

Reason I chose this business:

Can all ways find what i am looking for at good prices.

Quality
Easy shopping
October 9th, 2023
Verified site experience
• Previous review

Easy shopping. When filling out billing information after that ask for promo code when enter code it wiped out billing inf. Had to reenter.

Reason I chose this business:

Used for years like products.

Thumbnail of user shanei31
1 review
0 helpful votes
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February 11th, 2024
Verified purchase

I order my tire and it was here in 3 days nobody else can do that

Reason I chose this business:

Yall the best

Quality
Thumbnail of user fredb1001
1 review
0 helpful votes
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February 11th, 2024
Verified purchase

Excellent selection of parts especially for the older bikes I have.

Reason I chose this business:

Good quality parts

Quality
Thumbnail of user timothyc1553
1 review
0 helpful votes
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February 2nd, 2024
Verified purchase

Great service and parts. Seems like I always find what I want at reasonable prices

Reason I chose this business:

Easy to find what I want. If I can't find it, the customer reps are always very helpful

Quality
Thumbnail of user mathewg86
2 reviews
0 helpful votes
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February 8th, 2024
Verified purchase

No issues finding/ordering products., products always fit/correct! Receive in a timely manner.

Quality
Thumbnail of user johnp6972
1 review
0 helpful votes
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September 30th, 2023
Verified purchase

I purchased the Badlands load equalizer for my street glide. It took 5 minutes to install. Ordered one for my sportster.

Reason I chose this business:

Heard about J&P cycles from a friend. Thought I'd give you a try.

Quality
Thumbnail of user hollywooda1
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

Nice to get free shipping in the US! I'm in Canada but have a shipping address in ND. Efficient service! Thanks guys.

Reason I chose this business:

Been to Sturgis a few times and always shopped at JPC. Besides, I stay one block north of JPC during the rally!

Quality
Thumbnail of user rossr183
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

...

Quality
Thumbnail of user bobf1392
2 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

...

Quality
Thumbnail of user johna5581
1 review
0 helpful votes
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February 9th, 2024
Verified purchase

Parts showed up on time as expected it was what they said it was

Quality
Thumbnail of user toddg427
2 reviews
0 helpful votes
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February 9th, 2024
Verified purchase

You had the right part at the right price! The site is easy to use and thoughtfully put together.

Reason I chose this business:

You had the part.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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