• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8755

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,206
Neutral
315
Negative
243

Instant Feedback

35,672 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,299)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user robertm9174
1 review
0 helpful votes
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December 28th, 2023
Verified purchase

Always great pricing and fast shipping parts fit exactly like they should

Quality
Thumbnail of user markm5987
1 review
0 helpful votes
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December 25th, 2023
Verified purchase

Easy and reasonably priced products. Quick delivery and good customer service

Reason I chose this business:

Used in past and had good experience

Quality
Thumbnail of user janets2543
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

Most definitely the nicest fitting and best looking shirt ever.

Reason I chose this business:

Dixxon shirt

Quality
Thumbnail of user deana297
1 review
0 helpful votes
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January 2nd, 2024
Verified purchase

Paid 29 dollars for over night shipping and still got it around same time as free delivery..

Told them about the shipping and then even emailed customer service .

Nothing done

Service
Quality
Thumbnail of user douglaso260
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

Good tire place for motorcycles and super fast shipping

Quality
Thumbnail of user clarissas86
1 review
0 helpful votes
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December 25th, 2023
Verified purchase

Good price easy to order. Came fast. Very easy to install.

Quality
Thumbnail of user melvinm227
2 reviews
0 helpful votes
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December 24th, 2023
Verified purchase

Overall a great experience. Best market price. Fast shipping.

Reason I chose this business:

Best Price. Military discount.

Quality
Thumbnail of user joyceb1259
2 reviews
0 helpful votes
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November 27th, 2023
Verified purchase

The websight was easy to use for an 83 woman. The item shipped promptly. Packaged very good.

Reason I chose this business:

Son in law suggested it

Reason I chose this product:

My son in law suggested it as a Christmas present for him.

Quality
Thumbnail of user loria680
1 review
0 helpful votes
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November 27th, 2023
Verified purchase

The parts I ordered were just rolling around in the box with no packing material.

Reason I chose this business:

Fast and easy service

Reason I chose this product:

Christmas gift for husband

Quality
Thumbnail of user kevinj1499
1 review
0 helpful votes
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December 21st, 2023
Verified purchase

Great was very satisfied with the expertise of the employees

Perfect

Service
Quality
Thumbnail of user lewism258
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

Order was processed and shipped within a day. Cushion fits my mustang seat and is very comfortable.

Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!

Thumbnail of user sandyk360
1 review
0 helpful votes
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December 21st, 2023
Verified purchase

Easy ordering experience. Received in a timely manner.

Quality
Thumbnail of user felixg161
1 review
0 helpful votes
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May 12th, 2024
Verified purchase

Gracias muy efectivo y rapidos, la pieza quedo de show

Reason I chose this business:

Pq tuenen de todo

Reason I chose this product:

Por que me hace falta

Quality
Thumbnail of user carls72
1 review
0 helpful votes
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September 15th, 2016

Ordered a battery for my scoot on 9/2/16 and did not receive it till 9/14/16! Carry on

Thumbnail of user neilp18
J P. – J&P Cycles Rep

Carl, I'm glad we were able to work through your issues and came to a successful resolution.

Thumbnail of user richardg3500
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

Good service with J.P. Cycle. My experience with J.P. Cycle always good and vers satisfied.

Reason I chose this business:

Always satisfied with J.P. Cycle.

Service
Quality
Thumbnail of user jordana440
1 review
0 helpful votes
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December 13th, 2023
Verified purchase

Site was fairly easy to navigate to get what i needed to put me back on the road

Reason I chose this business:

They had the parts I needed to fix my bike

Reason I chose this product:

Needed to fix my bike

Quality
Thumbnail of user georged1457
2 reviews
0 helpful votes
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December 20th, 2023
Verified purchase

Product was as advertised and received it in 5 days.

Reason I chose this business:

Past experiences.

Quality
Thumbnail of user brianl2447
1 review
0 helpful votes
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December 18th, 2023
Verified purchase

Great site! Excellent service and great selection of quality products!

Quality
Thumbnail of user shellyl276
1 review
0 helpful votes
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December 14th, 2023
Verified purchase

I ordered a shirt for Christmas and it was exactly what I wanted and arrived in less than a week.

Reason I chose this business:

My husband was looking to purchase a new seat for his motorcycle. Saw the shirt in the store while on vacation and knew he'd love it so ordered it for a Christmas gift.

Reason I chose this product:

I knew my husband would love it.

Quality
Thumbnail of user theob102
1 review
0 helpful votes
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December 8th, 2023
Verified purchase

It was easy to find the parts and all for the correct price.

Reason I chose this business:

Nice web store and a wide range of products.

Reason I chose this product:

The replacement was recommended by Harley Davidson.

Service
Quality
Thumbnail of user kimberlyw2409
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

Ordering was easy and shipping was prompt. My husband will love it!

Reason I chose this business:

My husband wanted mirrors for his Harley from J&P Cycles

Reason I chose this product:

It was one of the product my husband wanted.

Quality
Thumbnail of user micahw71
1 review
0 helpful votes
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December 15th, 2023
Verified purchase

Good quality, fast shipping. I would shop here again.

Quality
Thumbnail of user richardw3816
2 reviews
0 helpful votes
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December 15th, 2023
Verified purchase

Fast delivery. Helpful staff. Quality products at a great price.

Reason I chose this business:

They have everything I need.

Reason I chose this product:

Best manufacturer.

Quality
Thumbnail of user davee731
1 review
0 helpful votes
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October 9th, 2023
Verified purchase

All the information I needed to make a decision was easily found and shipping was speedy.

Reason I chose this business:

Past experiences, more than competitive pricing, and parts in stock.

Reason I chose this product:

Ideal for my needs.

Quality
Thumbnail of user kenb1069
1 review
0 helpful votes
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October 8th, 2023
Verified purchase

Tony B was great. Was having issues with the website, and he got my order straight.

Awesome. Tony B was great.

Reason I chose this business:

I’ve done business there before. If it shows an item in stock, then I trust that.

Reason I chose this product:

Read reviews and they were positive and it met my needs.

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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