• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,672 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

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Timeframe

Other

Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user mitchm211
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Park did not fit correctly did not match or was not compatible with the bike as stated when I ordered part

Was disappointed because the part did not fit I had to pay the return shipping, ordered the correct part for my bike based on their recommendation that the part would fit correctly disappointed that I have to pay for the return

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user shilot1
2 reviews
0 helpful votes
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July 28th, 2024
Verified purchase

Experience was great. Fast service and fast delivery. Shipping took place the day I ordered and had mufflers within 3 days. They sound amazing also. Just what I was looking for.

Reason I chose this business:

Lots of positive reviews

Reason I chose this product:

Want some good slip ons for bike

Quality
Thumbnail of user jacquesp83
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

J&p was the only place I was able to find the advance weight springs for my point system on my 76 sportster

Quality
Thumbnail of user curtc176
2 reviews
0 helpful votes
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September 16th, 2024
Verified purchase

Best price anywhere and only took 1 minuter to order. With FREE SHIPPING.its the best deal anywhere...Thanks JP Cycles

Reason I chose this product:

Need a tire

Quality
Thumbnail of user genea159
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

The part fits and the bike is running great. I appreciate it, especially with it being so early coming in.

Reason I chose this business:

JP has more parts than any other store I’ve ever visited

Reason I chose this product:

I chose it because it was the part that fit

Quality
Thumbnail of user jeffreyp1213
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

My part for my kickstand and my starter gear setup came in very quickly and I'm very satisfied thank you very much

Reason I chose this business:

A friend of mine ordered them for me

Reason I chose this product:

Those were the parts I needed

Quality
Thumbnail of user roberts6973
2 reviews
0 helpful votes
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September 15th, 2024
Verified purchase
• Updated review

Just what I needed. On hand. Fast shipping! Couldn't have asked for an easier transaction! Thank you!

Reason I chose this business:

I use J&P Cycles frequently

Reason I chose this product:

Exactly what I needed

Quality
Excellent!
July 10th, 2024
Verified site experience
• Previous review
Thumbnail of user toddf452
1 review
0 helpful votes
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August 30th, 2024
Verified purchase
• Updated review

Great products and trusted online company. Bag liners are decent quality as the stitching is loose in a few areas…overall I'd buy again

Quality
Great selection and military discount…why I buy here
March 6th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Trusted Company

Reason I chose this product:

Value and selection

Thumbnail of user jasonj1460
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Ordered grips for my 2023 Indian. Grips arrived on time. I took them to the shop to be put on at the same time as my new Ape Hangers. Shop told me "these won't work they're HD grips." So needless to say my new bars ended up with the old grips. Very disappointed with J&P Cycles.

They did a good job setting up the return for the wrong product they sent me.

Reason I chose this business:

I had heard they were a good company.

Reason I chose this product:

It was what I was looking for.

* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Thumbnail of user jerryg1084
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

I'm 71 been riding Harley's a long long time and I've been very lucky because I haven't had to order too much. Oh I've done my share of upgrades and maintenance.but that's primarily it for me. I ride! I never wanted my bike down very long and I never wanted to leave them with anyone else. J&P has ALWAYS had what I need at reasonable prices

Reason I chose this business:

I'll say it again, J&P has ALWAYS had what I need
At reasonable prices.

Reason I chose this product:

Quality is as good if not better than the next guy.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user nealb202
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Great experience. Rep suggested adapter instead of new cable to save me troubles with possibly gettin wrong cable as well as saving the money.

Cable did not for the Speedometer. Suggested the adapter instead of a new cable.

Reason I chose this business:

Great variety of parts

Service
Quality
Thumbnail of user ratt1
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

1st one arrived damaged. Returned and ordered another the same. 2nd one arrived damaged, returned for a refund. Cobra BA rack.

Sturgis JP were very helpful

Reason I chose this business:

Used them before

Reason I chose this product:

Needed a bigger rack for a pack.

Service
Quality
Thumbnail of user michaelb12800
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Very happy with the experience ordering from JP Cycle. Great customer service. Will order from JP Cycle in the future!

Reason I chose this business:

They have a great catalog of parts, and an easy website to navigate. Great customer service!

Reason I chose this product:

They have all the great products for your motorcycle!

Quality
Thumbnail of user rickm656
2 reviews
0 helpful votes
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August 14th, 2024
Verified purchase
• Updated review

Easy to shop,good description,so you get the right part. Well packed.chrome generator with regulator on the end.

Reason I chose this business:

J&P cycles has been around for years.

Quality
All 👍 good so far
May 28th, 2024
Verified site experience
• Previous review
Thumbnail of user adamv609
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Had an order delivered to CG locally, surprised at just how easy it was.

Shout out to Jonathon at CG - Tacoma. That guy knows his stuff!

Casie Lee, shout out for great customer service!

Reason I chose this business:

Price and product availability.

Reason I chose this product:

Because Michelin Road 6 GT tires are well regarded.

Service
Quality
Thumbnail of user mrm1111
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Battery worked as expected with fast delivery times. Added the acid per the instructions and gave it a quick charge.

Reason I chose this business:

Prior successful purchase without issues.

Reason I chose this product:

Dead motorcycle battery replacement.

Quality
Thumbnail of user robertv1904
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

I was a bit surprised when my order came in multiple shipments. It was sparkplugs and injectors! What a waste of packaging.

Reason I chose this business:

Price and availability of parts.

Reason I chose this product:

My bike has the old style injectors and needs new plugs since doing some other performance mods.

Quality
Thumbnail of user kurtm495
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Product works great very happy would recommend this product to anyone I feel as though there one of the better brake lights out there.

Reason I chose this business:

Just looking for a certain item

Reason I chose this product:

Feel better knowing that ppl will hopefully see the flashing lights so they stop.

Quality
Thumbnail of user edwardl1215
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

The cap looks as good as the stock one did. At first the cap venting didn'tmatch the stock cap but I am using the new cap anyway.

Reason I chose this business:

On-line ad was good

Reason I chose this product:

I denied my original cap

Quality
Thumbnail of user lawrencec972
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Always fast delivery and the parts are always as ordered! They've been my go to place for my Harley!

Reason I chose this business:

Can't remember

Reason I chose this product:

Price plus quality

Quality
Thumbnail of user gilbertt84
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Very easy and trouble free with affordability and free delivery to a post office since I reside in a remote area of northern Arizona.

Reason I chose this business:

Excellent item and prices

Reason I chose this product:

I need them

Quality
Thumbnail of user stephenn995
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

I needed 1 inch handle bars for my Victory Kingpin, lady recommended a nice pair. They came within a week of purchase. Thing is they sent me 6 handlebars instead of one. Called customer service and sent 5 back. They were grateful and gave me a 10 dolar credit on my next purchase.

Stated above.

Reason I chose this business:

Reputation.

Reason I chose this product:

I liked the price and quality.

Service
Quality
Thumbnail of user martens1
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

FEDEX SUCKS! According to website was due for delivery July 2nd, pushed back to July 3rd. On July 3rd driver drove right past address and "online status" changed to undeliverable 😡. After multiple calls was told it would be delivered July 5th. Finally got it afternoon of July 5th, after I had to chase down the truck!

Quality
Thumbnail of user dennisb537
2 reviews
0 helpful votes
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August 21st, 2024
Verified purchase
• Updated review

Jp cycles has quality service, with good prices,and quick delivery. Around 10 years of using JP cycles and never a problem.

Reason I chose this business:

RPM renewal

Reason I chose this product:

Needed to renew RPM membership

Never had a problem shopping jpcycles.com😀😀
July 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Price and quality

Thumbnail of user thomasm5370
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

.Computer would not allow me to check out as member. Yet you have my info on file. Had to be a "guest"

Reason I chose this business:

I needed parts for both my bikes.

Reason I chose this product:

I needed parts for both my bikes

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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