• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,670 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

Rating

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Other

Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user vincentt447
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Easy and great prices! I really like how fast I receive my tire and the price was better than I found anywhere wlse

Reason I chose this business:

Had the tire I needed at the best price

Reason I chose this product:

Same as what I currently have on my bike.

Quality
Thumbnail of user edwardr1175
1 review
0 helpful votes
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August 28th, 2024
Verified purchase
• Updated review

Easy fast and just what I need, very informative on parts fitment. And parts are received just as described. Thanks j and p

Quality
Easy to use and fitment check was nice
May 1st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Found by Google

Reason I chose this product:

Need part good price

Thumbnail of user dawsonl22
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Service was awesome got next day shipping and it was next day after I ordered and it was here. Pretty good pricing on items and good quality products

Quality
Thumbnail of user patrickz46
2 reviews
0 helpful votes
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September 11th, 2024
Verified purchase
• Updated review

Bearings came fast but had to wait for the spacer to come, If I knew it was going to be a split order I would've got it locally.

Reason I chose this business:

Bought bearings here before

Reason I chose this product:

Needed them

Quality
Easy and quick
August 31st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Bought bearings here before

Reason I chose this product:

Needed them

Thumbnail of user coryg195
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

I needed some new mirrors. I went online found what I needed at JP cycle ordered the mirrors at a decent price And they shipped out the same day and arrived in a timely fashion

Reason I chose this business:

Had what I needed

Reason I chose this product:

Looked found what needed

Quality
Thumbnail of user jeffl1880
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Painless ordering procedure….helmet visor arrived quickly and undamaged….will definitely be using J&P again

Reason I chose this business:

Rexommendations

Reason I chose this product:

Old helmet visor was scratched

Quality
Thumbnail of user johnk7035
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

After research, I landed on the Avon grips J&P had them in stock and I got them quickly. Install was easy.

Reason I chose this business:

Past experience.

Reason I chose this product:

Reviews and recommendations.

Quality
Thumbnail of user terryl1174
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

When searching for products for a specific bike many products for other models show up in the que. Also for example when searching for hiway pegs several models are shown without identification of what you are purchasing, somewhat confusing to not know the exact price or product.

Reason I chose this business:

Previous history with purchased products.

Reason I chose this product:

Product was priced cheaper (on sale) as compared to other sites.

Quality
Thumbnail of user rickd652
2 reviews
0 helpful votes
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September 9th, 2024
Verified purchase

Ordered a thrashin supply handlebar plus bag...great product...excellent quality. Super fast shipping and handling...A+++

Reason I chose this product:

Great reviews good quality

Quality
Thumbnail of user brianw3100
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

My experience was good got alot of help ordering parts thru chat will be using it again in future being I build bikes for a hobby

Reason I chose this business:

Quick delivery

Reason I chose this product:

Needed them

Quality
Thumbnail of user markh1982
2 reviews
0 helpful votes
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September 10th, 2024
Verified purchase
• Updated review

Both the Black brightener and chrome polish work as expected. These have been quality products for years.

Reason I chose this business:

Shipping cost for members and overall price to start.

Reason I chose this product:

See experience above.

Quality
Good, like always
August 10th, 2024
Verified site experience
• Previous review
Hope the whole assembly works
July 11th, 2024
Verified site experience
• Previous review

Hope the whole assembly works.
The first 2 rebuild kits didn't. One leaked, my bad. The second one seems short by about 0.250", lever flops, I don't like it. Getting a third as backup, just in case. The sealing edges on the rubber parts are rough.
Mark

Reason I chose this business:

They have the parts at reasonable prices.

Reason I chose this product:

OEM parts are obsolete!

After being idle for 12 years, we are rebuilding the...
June 20th, 2024
Verified site experience
• Previous review

After being idle for 12 years, we are rebuilding the systems on two, now or almost, antique Harleys. J&P Cycles are keeping us on the road. The local dealer either thinks the parts are made of GOLD, or the are obsolete/no longer available.

Reason I chose this business:

Still rebuilding, you have the parts needed at reasonable prices.

Reason I chose this product:

Just getting around to the brakes on the 2000.

Quick and easy
May 28th, 2024
Verified site experience
• Previous review
Still a little confusing, but getting easier
May 23rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Price and availability for old bike parts.

Reason I chose this product:

Rebuilding a bike, needs them.

So far so good
May 20th, 2024
Verified site experience
• Previous review

So far so good. We'll see how shipping goes with RPM membership.

Reason I chose this business:

Price and availability.

Reason I chose this product:

11,000 miles and 24 years on OEM tires, about time for new ones.

Good assuming all parts are in stock and ship/deliver...
May 7th, 2024
Verified site experience
• Previous review

Good assuming all parts are in stock and ship/deliver in 5 days.

Thumbnail of user garyv577
2 reviews
0 helpful votes
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September 3rd, 2024
Verified purchase

I needed a new sidestand spring. I ordered two (one backup). They were delivered in a timely manner. I am satisfied with the price and the delivery.

Reason I chose this business:

I have done business with J & P for years and have always been satisfied with the choices of products and the quality and price of the products.

Reason I chose this product:

When you need a sidestand spring, why overpay at a dealership when you can get one that you know will fit your vehicle for a fraction of the dealership price (if you can even get the parts for an old bike at the dealership).

Quality
Thumbnail of user alberth535
1 review
0 helpful votes
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August 14th, 2024
Verified purchase
• Updated review

Shipping is little pricey for 2nd day.
Was easy to order exactly what I needed and arrived as fast as promised in 2 days.

Reason I chose this business:

Quality products. Easy to order.

Reason I chose this product:

I needed one. Old one wasn't working.

Quality
Shipping is little pricey for 2nd day
August 2nd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Good, dependable products

Reason I chose this product:

I needed one.

Thumbnail of user jonathanr1415
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Was easy to find what I was looking for. The delivery time was on time. The part fit my bike like the information said it would.

Reason I chose this product:

Needed them

Quality
Thumbnail of user kyliec111
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Looks like they have the right parts so far won't know till they get here lol but so far the shopping experience has been amazing

Reason I chose this business:

Best fit for my older bike

Reason I chose this product:

Because I had money

Quality
Thumbnail of user seanr788
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Awesome help. Nice to know there is no nonsense returns. Just hope I got everything I needed that was missing from the bike when I purchased it. I keep finding I need to invest more. So keep an eye out, I'll most likely be back again when it comes to the rear line. Lol

Reason I chose this product:

Match the cables I have for the hand controls

Quality
Thumbnail of user tims2185
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Having had experience with the Nolan helmet product J&P came through and had what I needed. Thank you.

Reason I chose this business:

They had what I needed without the hassle of special ordering things.

Reason I chose this product:

Past experience.

Quality
Thumbnail of user michaelw6187
2 reviews
0 helpful votes
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July 5th, 2024
Verified purchase

This was a premium experience, I was pleasantly surprised honestly. The price was cheaper than any other site and the order experience was better than most I've ever had. I will return to J&P again for future shopping and will highly recommend them.

Reason I chose this product:

I knew what I wanted.

Quality
Thumbnail of user raymonds1192
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

I have been ordering my tires for years from J&P always getting the product to me in a timely manner.

Reason I chose this business:

Great access

Quality
Thumbnail of user jasont1957
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Great people to deal with
Always knowledgeable and always trying to help you make the right decision.

Quality
Thumbnail of user denniss1780
2 reviews
0 helpful votes
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June 29th, 2024
Verified purchase

Always have the parts I need in stock. Great service and fast shipping and the exact part that was ordered and if you order something wrong or did not know what you need they have a staff that's more than happy to help.

Reason I chose this business:

Have never had any problems

Reason I chose this product:

My shifter was stripped out and making shifting difficult

Thumbnail of user darino18
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

I needed a tool. They had the tool. I ordered the tool. I got the tool. Happy with JPC and the tool.

Reason I chose this product:

I needed it.

Quality
Thumbnail of user richardb6055
1 review
0 helpful votes
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July 28th, 2024
Verified purchase
• Updated review

Every time I have ever ordered from J&P, parts are always in stock and ship quickly. Packaging is always great and I have never had anything damaged when I open the box.

Reason I chose this business:

Huge inventory and quick shipping and good prices.

Reason I chose this product:

Researched for quality, fit and finish.

Quality
Thrashin Supply products
June 29th, 2024
Verified purchase
• Previous review

I had my list together of the Thrashin Supply products I wanted to order and I needed to ask a question about them. I called J&P and spoke to someone. He answered my questions and talked me into the RPM program. This saved me money and also gave me money off my next order. I ordered top triple tree, risers, bars, gauge relocation and perch clamps for my Road Glide. Everything was in stock and came in less than a week. Excellent customer service every time I order from J&P.

Reason I chose this business:

I have ordered from them for years.

Reason I chose this product:

Research them for quality.

Quality
Everything you could want is alway in stock and ships...
May 8th, 2024
Verified site experience
• Previous review

Everything you could want is alway in stock and ships quickly.

Reason I chose this business:

My go to for online motorcycle parts.

Reason I chose this product:

Needed a new helmet and a good selection with J and P

Thumbnail of user timb1968
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Quick shipping, battery was easy to assemble and charged. I will definitely make purchase with J&Pcycles again.

Quality
Thumbnail of user darleenj4
2 reviews
0 helpful votes
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July 21st, 2024
Verified purchase

We had purchased a seat forcour son from Amazon. It was cheap, but felt cheap and flimsy.
I decided to get quality and everyone recommended Mustang brand.
Definitely glad we did.

Reason I chose this product:

Best seat on our price range

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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