• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8755

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,206
Neutral
315
Negative
243

Instant Feedback

35,671 reviews

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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,299)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user peters3496
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I'm ordered all my parts on web site! Found all parts I was looking for fast and easy!Fast shipping!

I ordered a FP4 tuner for my 2012 sportster and following week traded sportster for a dyna street bob!!box was not opened and they refunded me !!!

Reason I chose this business:

I’ve ordered from JP Cycles before

Reason I chose this product:

Great quality parts!

Service
Quality
Thumbnail of user johnh10542
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

Very easy even for me. All parts I ordered work on my bike. J&P Cycle site said the parts would work on my year bike and they did.

Reason I chose this business:

They"re out there.

Reason I chose this product:

I needed them

Quality
Thumbnail of user brendam2750
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

We needed a new filter for the bike for a trip to Sturgis, SD. J&P came through again on time for so we could get the filter changed and be gone.

Reason I chose this business:

They consistently send the right parts when we need them at a reasonable cost.

Reason I chose this product:

It was the correct filter for the bike per the HD specs.

Quality
Thumbnail of user jeffw2041
1 review
0 helpful votes
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July 20th, 2024
Verified purchase
• Updated review

I found the parts for the bagger right away and was happy to see the condition it arrived in.

The site is good. I'm just having trouble finding parts for my springer soft tail.

Reason I chose this business:

Always Find what I need and the parts are always correct fit for the job.

Reason I chose this product:

Time for an upgrade. Looks like what I was looking for can't wait to finish the project.

Quality
Site is good, just having trouble finding parts for...
July 8th, 2024
Verified site experience
• Previous review

Site is good, just having trouble finding parts for my springer soft tail.

Reason I chose this business:

Always Find what I need

Reason I chose this product:

Time for an upgrade. Looks li,e what I was looking for.

Thumbnail of user darib5
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Ordered with the wrong shipping address and they said they could do nothing and eventually I spoke with someone that could. Rerouted to correct address not sure who I spoke with but I appreciate it very much. Love the new windshield

At first I was dissatisfied with the first 2 people I spoke with but the last guy helped a lot

Reason I chose this business:

Love shopping with j and p.

Reason I chose this product:

Perfect replacement for oem hardware

Service
Quality
Thumbnail of user bobl1136
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

I order my parts in the evening on Tuesday, and they were at my door Thursday morning. Exactly what I ordered, perfect fit.

Reason I chose this business:

Have purchased parts before and have always had great experience.

Reason I chose this product:

Replacement parts

Quality
Thumbnail of user hermana56
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

They are not your average people, they make it very easy for all their customers, I have been a customer for over 10 years and they have always come through. J p cycles The Best.

Quality
Thumbnail of user davep1198
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Had the items I was looking for in stock.
Price was fair and shipping was fast.
J&P has always been good to deal with.

Reason I chose this business:

Have used them in the past

Reason I chose this product:

To clean my chain

Quality
Thumbnail of user johnu959
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Very easy to order. Fast delivery. It doesn't matter what I order, service is always top notch!

Quality
Thumbnail of user katherineh1161
2 reviews
0 helpful votes
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September 9th, 2024
Verified purchase

Very happy with these tires. Exactly what I need for my land. Delivered quicker than I expected.

Quality
Thumbnail of user paulc4177
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Shopping and checkout is always so easy. The parts were just what I expected, and fit perfectly.

Reason I chose this business:

Good parts selection.

Reason I chose this product:

Needed to ride.

Quality
Thumbnail of user matthewr1619
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Jp cycles always represents products well. I have been buying from them for 20 years and will continue to do so.

Quality
Thumbnail of user jamesh8152
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

J&P Cycles had the parts I was looking for at a fair price. Communications and delivery were excellent.

Reason I chose this product:

I need them/quality.

Quality
Thumbnail of user frankr1536
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

Caliper rebuild kit fit perfect sold my problem.
Brake pads non sintered really made a huge difference in noise.

Reason I chose this business:

Recommend by a fellow rider. Advice well taken.

Reason I chose this product:

Name and reputation of the brand.

Quality
Thumbnail of user robinc1341
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Quick and Easy very seldom do I have to wait on what I order. They have wide range and variety of products.

Reason I chose this business:

Have a lot products that I like and are always in stock. I have bought from them for many years and I need a T Shirt or hat. 🤣

Quality
Thumbnail of user gregg.1
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Did not have any problems finding or ordering my parts I liked that you can make sure you have the right parts before you place your order

Reason I chose this business:

Referred by a friend

Reason I chose this product:

What I needed

Quality
Thumbnail of user roberth7712
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Employees are extremely helpful, and prices are perfect. J&P always has the parts i need or want.

Reason I chose this business:

I lost my parts and now i am ordering more.

Reason I chose this product:

The best products for my application.

Quality
Thumbnail of user matthewb2683
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

The pipes came in FAST and they're exactly what I was waiting for. Very well packaged, clean, with no marks or scratches if any kind. I'm extremely excited to get them on my bob.

Reason I chose this business:

Availability of the product, but now I'll be buying from them more!

Reason I chose this product:

I've had eyes on these pipes for nearly a decade. Love the look, and the sound. It was past time for the upgrade!

Quality
Thumbnail of user michaelt4849
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Although not really the same quality as original equipment, I did find acceptable parts with J&P. Harley dealers are pretty useless if your bike is >20 years old.

Reason I chose this business:

J&P had what I needed at a decent price and acceptable quality.

Reason I chose this product:

Those were the products I needed but couldn't get from the dealer.

Quality
Thumbnail of user richardq565
1 review
0 helpful votes
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August 18th, 2024
Verified purchase
• Updated review

Wasn't sure exactly what i needed. But a quick search with simple verbiage, got me exactly the parts i needed.

Reason I chose this business:

Previous good service

Reason I chose this product:

Trusted brand

Quality
QUICK.EASY.REASONABLE!
August 5th, 2024
Verified site experience
• Previous review
Reason I chose this business:

REPUTATION AND PREVIOUS EXPERIENCE

Reason I chose this product:

WAS THE EXACT ITEM I WAS LOOKING FOR. I DIDNT HAVE TO SETTLE FOR WHAT THE MASSES (H-D) HAD TO OFFER.

Thumbnail of user ronw1064
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

The tire was delivered but I TOOK THE MOTORCYCLE TO GET THE TIRE INSTALLED AND YOUR COMPANY PULLED THE WRONG SIZE TIRE i ordered a 17in. Tire but I recieved an 18in. Tire

Quality
Thumbnail of user nickh1179
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Found everything super easy🤙🏻 products are great shipping was fast just disappointed there was no stickers in the box!

Quality
Thumbnail of user timothyj792
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Quick and easy. Actually received my parts faster than was expected. Shipped the same day as ordered, received 2 days quicker

Reason I chose this business:

Great past experience

Reason I chose this product:

Front tire for bike is worn out

Quality
Thumbnail of user georgeh2133
2 reviews
0 helpful votes
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August 8th, 2024
Verified purchase

Everything was good arrived on time, I've been shopping with them for a few years and always have a good experience

Quality
Thumbnail of user scotth2951
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

After days of research I decided to pull the trigger on the Saddleman Road Sofa. We were planning a 12 hr trip to FL and my Harley Hammock seat just wasn't comfortable anymore. The seat arrived 4 days after ordering it and I absolutely love it. It puts me in a better riding position, my broken tail bone doesn't hurt anymore and I can easily ride all day on it.

Reason I chose this business:

Great selection and website

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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