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J&P Cycles has a rating of 4.7 stars from 9,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,671 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
After days of research I decided to pull the trigger on the Saddleman Road Sofa. We were planning a 12 hr trip to FL and my Harley Hammock seat just wasn't comfortable anymore. The seat arrived 4 days after ordering it and I absolutely love it. It puts me in a better riding position, my broken tail bone doesn't hurt anymore and I can easily ride all day on it.
Great selection and website
Offered 2 day shipping via RPM...multiple day delays on two separate orders due to Fed Ex!
Dumb question!
Always decent! THATS why I keep coming back! :)
I have had a great experience with service and over the phone even when I had to return product was very easy
Just like the products and ext
Stripped inspection window bolts
Ordering from the online catalog was a breeze. Received the Brake line in a timely manor and installed on my Fat Boy. Perfect.
Looking for a better quality part and fittment.
I've tried 2 each Custom Chrome 42" Universal Lines. Purchased from HD parts counter in Canada. First broke in my hand. Returned it and the replacement one leaks at the fitting.
I'm done and looking for a Brake line that'll fit and function safely.
I've read the Russell brake line reviews on several supplier sites and want to try their product.
I've always recieved quality parts and it's time to re-visit J&P Cycles.
Had to go through customer service a few times, they went out of their way to help and much knowledge of parts offered
Very helpful and knowledgeable
First chose jp cycles because of catalog, I truly miss the paper catalog
Very good as always, out of all the times I have ordered stuff I haven't ever had a problem
Excellent service products always arrive on time or ahead of time
Because I like them
Very quick and easy, will see how the rest goes in the past i have had nothing but good experiences
Thats who i always use
Passenger seat pad
The website is very easy to use, quick delivery, of quality parts! Definitely would recommend to friends and fellow bikers..
I'm a past happy customer
Need docking bolts for a detachable backrest for my ole lady to ride with me! Lol
Great shipping. Arrived I. 2 days. The seat is exactly what I wanted and it looks great on the bike!
I’ve been satisfied with purchases in the past.
Matches the OEM seat, with an upgrade in comfort.
Linda at the Sevierville location was a great help when I was looking for some saddle bags for my Harley. She knew her stuff and I got exactly what I needed!
Good overall history with J&P
Great quality product.
Product was good as I was hoping. Got my order delivered in just a couple days.
Check out was easy. Many products to choose from for my motorcycle.
Had good experience from past orders
Looking for some carry space until I can afford some nice saddle bags.
Didn't expect the seat to arrive as quickly as it did. Even the Saddleman sight said things may be delayed. Was looking for a seat to appease my wife. Had the weekend planned to ride and as I stated the seat came quickly so everything worked out.
Hoping it's not like all the other bull$#*! sites out there. Fingers crossed. Though disappointed I couldn't get 10%. It stated that this is not my first purchase. Maybe I bought something in the past but the memory isn't what it used to be
Hoping it will be comfy for my wife. She finally decided to try riding again
Awesome, even when there may be an unexpected delay or availability it is handled and solved fairly!
Supply and price
Supply and price
We love the service from BEGINNING to END! Thank you!
Service Plus
Help to service our customers as good as you do us.
The service is always fabulous! Mario Rocks
They have stock and aggressive pricing.
The site is always user friendly but doesn't beat the great phone service we get!
Lisa
Perfect as always with these guys. They get me what I want, need and do it consistantly and fast.
I'm a repeat customer
Ordered the parts I needed and as alway JP makes it super easy. Parts showed within 2 days of my order and I was ready to go.
Easy and convenience.
Upgrades and maintenance.
Products are great and service is great but your website went downhill when it was changed
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Be cautious. If it sounds too good to be true. Shipping next day is a waste.
None existent.
Just popped up on the internet.
Seemed to be what I was looking for.
Outer box was beat up but battery was fine no damage.shipper needs to be more careful
Website was easy to use and select the correct size tires for my bike at the best price!
Very satisfied with dealing with them in the past
I have tried many different tires for my bike and I have found Dunlop American Elites the best for me.
Purchased and received in a timely manner a rear battleaxe tire and a tube for my royal enfield interceptor. Parts were well packaged and I installed the same day.
Handles much better than the kenda that was on it.
Returning customer.
I must say, I liked j&p better back in the day.
My old account no longer functions. Have made a few purchases since as guest.
Many people on RE pages recommend the battle axe tires.
The products I bought for my Harley Davidson are perfect. Just as they are offered. Thank you
J&P carries the specialty motorcycle engine oil that I need for my motorcycle. Items are always "in stock" and available. The promptness of shipping is greatly appreciated.
Reliable service each time I need products
I have researched the oil which I feel is best for my motorcycle and J&P always have them in stock.
Experiences in past have been very good with J&P
Based upon my research of requirements for my motorcycle, the oil brand excels other brands.
FedEx put my package in someone else garage sent a pic of the box sitting on a concrete floor and confirmed it delivered. The pic they took could have been anywhere nothing to link it to my property. 2 days later my neighbor 3 houses down finds it at his place and brought it down. Good thing he's a honest man
Great past experiance
Ordered a part I needed for my sportster and it arrived promptly and mow I'm back on the road. Thanks J&P Cycles!
Needed help via chat, and Mike came through real quick and helped me right away and I got the right part
Always my go to
That is what I put on my bike
I ordered two sticker plates for our new Vespas...order was not only accurate, but it got to us extremely fast, which was a huge help! Thank you for the quick turnaround!
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.