• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8755

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,206
Neutral
315
Negative
243

Instant Feedback

35,672 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,299)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user georged1579
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

The hazards of ordering online.
I select the item I need by the information provided by J&P Cycles and the incorrect part arrived. Maybe I missed the detail that it was for a single shifter peg, but it was the ONLY inner shifter lever for my bike that was listed.
I get everything apart, go to install the new, only to find that it isn't the right part. So I had to put all the old stuff back on until I get the right part.

The female handling my call was very courteous and helpful. I was missing a part with my delivery.

Reason I chose this business:

It popped up when searching for the parts I need.

Reason I chose this product:

Because YOUR site stated it was the part I need.

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user kiethv1
1 review
0 helpful votes
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July 24th, 2024
Verified purchase
• Updated review

Hard to get parts for a shovel head at the dealers, and there are a lot of older bikes out there, Thanks J&P for having a line of that hard to find, older bike stuff

Reason I chose this business:

Looking for a clutch and stuff, found them shopping on the internet, good prices, and had everything i needed so far

Reason I chose this product:

Available parts, Price

Quality
Did good finding correct parts, just not that computer...
July 19th, 2024
Verified site experience
• Previous review

Did good finding correct parts, just not that computer friendly

Reason I chose this business:

Others didnt have what was needed

Reason I chose this product:

Needed new clutch, bought from J&P recently,have not hesitated to buy parts and pieces from these guys

Thumbnail of user sharik117
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

It was a wonderful experience as it always is!
Will never use another place for parts!

Reason I chose this business:

Have always used them

Quality
Thumbnail of user zachf201
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Always happy with the product from jp cycles. Was hoping for faster 1 day shipping because I paid for it but still got here and was happy with it

Reason I chose this business:

Product quality and reliability

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user davida5574
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

I had a HD bike wreck and bought some saddlebags from J and P and they are great. So happy with the look and look like HD bags.

Reason I chose this business:

Recommended by a friend

Reason I chose this product:

It was the only source with reasonable priced saddlebags

Quality
Thumbnail of user dougm1061
2 reviews
0 helpful votes
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August 27th, 2024
Verified purchase

Easy to find what I needed for my bike. Just type in year, make and model and they guarantee fit.

Reason I chose this business:

Revzilla did not have matching sidewalls for front and rear tires

Reason I chose this product:

Direct replacement for my bike

Quality
Thumbnail of user eleazarm14
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

All the parts fit they way it should and good pricing
Was a little sad I didn't receive any jp cycles stickers

Reason I chose this business:

My dad shops here

Reason I chose this product:

Good prices

Quality
Thumbnail of user normanb412
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

I have been doing business with you for a while and I've never been disappointed thank you J&P Cycles

Reason I chose this business:

Needed parts for my first bike back in 2000 and have been using you all along

Reason I chose this product:

Quality replacement parts

Quality
Thumbnail of user paulw3198
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

I have a hard time getting it through my mind, o was so easy to go to Anamosa to se, feel and ask a live person about products! But not anymore!

Reason I chose this business:

I came up on search engine

Reason I chose this product:

That was what I wanted

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user alia1159
Ali
2 reviews
0 helpful votes
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August 11th, 2024
Verified purchase

The product was as described and shipping was fast. The J&P price was very reasonable and there website is very easy to navigate with.

Reason I chose this business:

Quick service and they got what I need under one ceiling

Quality
Thumbnail of user larrya836
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

When I received the box it was pretty beat up.Turned it over and there was a hole in the box with the plastic it was wapped ib sticking out.I could see through the hole it was damaged.I called and they couldn't replace it because they were out of stock.They were nice and refunded my money,but if it would have been packaged better it wound be on my bike now.

The guy was nice and friendly,but the item was out of stock for a replacement.I had to buy from someone else.They refunded my account.

Reason I chose this business:

Bought from them before and was very satisfied.

Reason I chose this product:

It was a saddlemen seat I researched and reviewed and wanted.

Service
Quality
Thumbnail of user sharenea1
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Great easy and gregreat experiance and now i cc m tide agagim the price was right amd my order came fastat customer service

Reason I chose this business:

Get tire for my harley

Reason I chose this product:

Cause I love riding and needed a tire

Quality
Thumbnail of user jeffreys2917
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

The part I ordered was shown to be an exact fit for my motorcycle but when I received it the part was not going to fit. The coil I purchased was twice the space needed for the stock application. It was returned without any issues.

Wonderful

Reason I chose this business:

I have been purchasing from jp cycles since 1991 and they have always been rock solid.

Reason I chose this product:

Based on the description from jp cycles.

Service
Quality
Thumbnail of user thomass533
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

My experience with J&P cycle for years, no problem with J&P just only choice for elimination of twin cam 88 head venting.

Quality
Thumbnail of user markr4105
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Hard to find the lights I want. Search tool needs tweaking. Eventually found what i needed.

Reason I chose this business:

I knew John. (RIP)

Reason I chose this product:

Classic look to my Road King.

Quality
Thumbnail of user robertm10227
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

All parts I've gotten have been good quality, and priced right. And everything has shipped quickly.

Reason I chose this business:

Been shopping here for twenty years

Reason I chose this product:

Various reasons

Quality
Thumbnail of user davep1199
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Easy to find what I needed. Fast shipping. Fair price. It was easy to find what I wanted and place the order.

Reason I chose this business:

Previous experience

Reason I chose this product:

Need a spare replacement spark plug

Quality
Thumbnail of user emileb68
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

I can always find what I need when I shop with J&P. I can also find things that I didn't know I needed/wanted.

Reason I chose this business:

Popularity and reputation.

Reason I chose this product:

Price and rating.

Service
Quality
Thumbnail of user simons509
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

There was plenty of selections to choose from for new Rear blinker lights but it was hard to find the just the lenses for those units.

Reason I chose this business:

I have used J&P Cycles before and always had decent pricing.

Quality
Thumbnail of user mikeg2608
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

The parts that were ordered were the parts that I received on the day that I was told to expect them.

Quality
Thumbnail of user ronniea106
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase
• Updated review

Easy quick and reliable shipping and service. Always very dependable when it comes to their products.

Reason I chose this business:

I like their products

Reason I chose this product:

I needed them.

Quality
Easy shopping
June 16th, 2024
Verified site experience
• Previous review
Reason I chose this product:

Needed a point cover

Excellent service and fast shipping.
March 30th, 2024
Verified purchase
• Previous review

I have had great service and fast shipping on the items I ordered. Prices are very reasonable as well.

Reason I chose this business:

There are very close to my area.

Reason I chose this product:

I always have received very reliable products from J&P Cycles.

Quality
Thumbnail of user nealw129
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

J&P cycles had the rear tire in stock and the price was lower than anyone else.

Reason I chose this business:

Price and very fast shipping.

Reason I chose this product:

Price and a very good product.

Quality
Thumbnail of user randyt577
1 review
0 helpful votes
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August 24th, 2024
Verified purchase
• Updated review

It was good so far. I just got my order so its a tad bit early to give an accurate review

Reason I chose this business:

It is a reliable company

Reason I chose this product:

It was made by the same manufacturer as my exhaust

Quality
Awsome company
May 8th, 2024
Verified purchase
• Previous review

Good selections and fast shipping. J&p is my go to

Reason I chose this business:

Always have what i am looking for

Quality
Thumbnail of user thomasb4965
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Experience with your team has been real good but when I recieved the kit it was missing all the small parts, spacers ect. I sent in a picture of what I received and am waiting for a reply.

Service
Quality
Thumbnail of user steveb3553
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

I ordered a windshield from Memphis shades, which was less than it was on the Memphis shades website. Which turned out to be the tax I paid. Thanks J&P plus free shipping. It arrived in about 3 days (fast). That's why they've been in business 45 years! Quality and Service.

Reason I chose this business:

Quality, Service and a fair price.

Reason I chose this product:

I had a Memphis shades windshield on my 97 springer. It was a quality product then and still is today.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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