• J&P Cycles

J&P Cycles

Write a Review

Overview

J&P Cycles has a rating of 4.7 stars from 9,308 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8764

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,213
Neutral
316
Negative
243

Instant Feedback

35,700 reviews

45
See all photos
How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,308)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user rachelr1278
1 review
0 helpful votes
  • Send Message
September 25th, 2024
Verified purchase

Very helpful in answering my product questions and shipped the product fast

Excellent. Very helpful

Reason I chose this business:

I've used J&P for 30 years

Reason I chose this product:

Reputation and first hand experience

Service
Quality
Thumbnail of user johnw8648
1 review
0 helpful votes
  • Send Message
September 25th, 2024
Verified purchase

Fast shipping, easy payment process and the website was easy to navigate.

Reason I chose this business:

Lowest price on the tires I was looking for.

Reason I chose this product:

Lowest price

Quality
Thumbnail of user jackc991
2 reviews
0 helpful votes
  • Send Message
September 21st, 2024
Verified purchase

Previous order.Tool Box…Does not function as it should.will Not lock…Junk

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com and provide the correct order number and one of our team can look into your issue.

Thumbnail of user renes208
2 reviews
0 helpful votes
  • Send Message
June 19th, 2024
Verified purchase

Ordered a seat (one of several orders over the years) had to cancel next day but the shippenment was fulfilled bu J & P sent me a return label and accepted the item back. Definitely my place to for my motorcycle needs.

Attentive responsive and full resolution.

Reason I chose this business:

Always can find what I need.

Reason I chose this product:

Always pleased with merchandise.

Service
Quality
Thumbnail of user michaelp7267
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

Very unhappy with the pushrods very hard to adjust. I couldn't believe that pushrod covers didn't come with o rings

Quality
Thumbnail of user tomb2604
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase
• Updated review

Everytime I order from this place it's quick and easy. I have no complaints!

Reason I chose this business:

Never have issues

Quality
Love this store!
August 20th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Easiest to order, quickest and good past experiences

Thumbnail of user gordons473
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

I had trouble navigating your website and was helped and received the correct part.

Bonnie was great.

Reason I chose this business:

I have used J&P in the past and always got the right parts.

Reason I chose this product:

I needed the parts and did not go to the Harley dealer. Harley wants the idiot price for parts, and it is very convenient.

Service
Quality
Thumbnail of user roberts11033
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

Another order received. Quality and parts were great and working as expected.

Reason I chose this business:

Easy to find what I need

Reason I chose this product:

They were the right parts for my build.

Quality
Thumbnail of user garyd627
2 reviews
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

Everything was as ordered and I was surprised at how quickly they arrived.

Reason I chose this business:

Great price,product and service.

Reason I chose this product:

The one I always use good quality.

Quality
Thumbnail of user geoffm153
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

Item is perfect. Very easy to install. Very happy with the results.

Reason I chose this business:

Quality product at a reasonable price.

Reason I chose this product:

Fit my needs.

Quality
Thumbnail of user jarinc1
2 reviews
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

Had a wide selection of tires. Some brands of items I wanted to look at was not offered, however there was products just as good and affordable as what I was looking for. Quick shipping, great price.

Reason I chose this business:

Partnered with affirm, so it's great to make payments for what you need now.

Reason I chose this product:

Needed a new back tire

Quality
Thumbnail of user matthewm3146
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

It works, adjuster isn't the easiest to get to but all in all a ok purchase

Quality
Thumbnail of user danielh3277
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase
• Updated review

The seat cushions make a long day on the road a comfortable ride to enjoy the scenery as you go.

Reason I chose this business:

Fast service

Reason I chose this product:

Good reviews

Quality
Cobra 909 mufflers
May 14th, 2024
Verified purchase
• Previous review

Always have what is needed.
The Cobra mufflers look great and have a nice tone.

Reason I chose this business:

Great customer service

Reason I chose this product:

Needed for trike

Quality
Thumbnail of user robertc8445
1 review
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase

Got my order pretty fast no complaints just filling space cause you need to do atleast 50 characters

Quality
Thumbnail of user roberts10875
1 review
0 helpful votes
  • Send Message
September 24th, 2024
Verified purchase
• Updated review

I am happy with my order and the care you take on delivery and follow up on my satisfaction!

Reason I chose this business:

Returning customer and I like your products.

Reason I chose this product:

I value your item description and they are what I need.

Quality
Awesome service and chat help!
August 14th, 2024
Verified purchase
• Previous review

Or was well packaged and shipped in a timely manner!
I had one issue with the saddle bag rest slot in the Fat bars being a little bent on two edges. Easy fix.

Reason I chose this business:

Past experience and assortment of parts that fit my bike. Harley just doesn't have some of the discontinued parts anymore.

Reason I chose this product:

It is hard findng parts for 2004 Road King Classic anymore.

Quality
Thumbnail of user devynm17
2 reviews
0 helpful votes
  • Send Message
July 15th, 2024
Verified purchase

My fairing arrive super fast, unfortunately it came scratched. However, the staff at J&P were super helpful arranging my return and discussing the issue. It was a pleasure speaking with your staff.

Fantastic and friendly. Quick and attentive.

Reason I chose this business:

I choose you because of the variety and pricing is the best from most moto sites I visit. For Harley stuff you’re the best.

Reason I chose this product:

Best design and price was sweet.

Service
Quality
Thumbnail of user richardm5120
1 review
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase
• Updated review

Shopping by saved motorcycle is fast. Michellin tires had a rebate incentive offer, and it helped me save even more money.

Reason I chose this business:

Visa reward card on Michelin tires.

Reason I chose this product:

They fit my bike.

Quality
Website is good for looking at each product and reading...
October 29th, 2023
Verified site experience
• Previous review

Website is good for looking at each product and reading the customer reviews and any problems they may have had. It's bad at shopping by your motorcycle only. I had to go back repeatedly and select my saved motorcycle and filter the site to only display products for my fitment.

Reason I chose this business:

Price, selection, and availability. I have more than one motorcycle (Indian, Harley, Buell) and can shop for more than one bike at a time with J&P!

Thumbnail of user robertg5967
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

Found the part ordered and had it within a few days. It was quick and easy

Quality
Thumbnail of user robertb10536
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

Item shipped quickly. Did not work for Suzuki motors but I modified it to make it work

Quality
Thumbnail of user adamr1179
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase
• Updated review

I was disappointed with the chrome finish on the seat bracket. Seemed a bit rough around the edges.

Reason I chose this business:

I always shop at JP great customer service.

Reason I chose this product:

Fit my seat.

Quality
Easy peazy, love JPC …
June 29th, 2024
Verified site experience
• Previous review
Reason I chose this business:

My go to. Never disappoints

Fast and easy with great selection and prices …
June 16th, 2024
Verified site experience
• Previous review
Excellent, never disappoints …
May 17th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Great parts Great service Decent price and selection …

Reason I chose this product:

Comfort and looks …

Perfect!
May 1st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Great selection.

Reason I chose this product:

Brand and fitment

Thumbnail of user stevenj1343
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

Had everything I needed to do my rebuild, and easy to follow instructions.

Reason I chose this business:

Always used them in the past

Reason I chose this product:

Heard good things from other riders and youtube.

Quality
Thumbnail of user omarm378
1 review
0 helpful votes
  • Send Message
September 24th, 2024
Verified purchase
• Updated review

Great thanks thank you for having what I needed for a reasonable price

Reason I chose this business:

Have what I need and easy shipping access

Reason I chose this product:

Need for my 4 speed kick only

Quality
Thank you still have parts I need for shovel heads
September 26th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Shovelhead parts

Reason I chose this product:

Needed for my bike

Thumbnail of user nicks1808
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

Order ship quickly and safely parts where correct and nicely packaged

Quality
Thumbnail of user deanw412
1 review
0 helpful votes
  • Send Message
September 21st, 2024
Verified purchase
• Updated review

Easy access to finding what you need. Very easy to order products. Awesome quick delivery.

Reason I chose this business:

Heard they are good

Reason I chose this product:

Original ones are worn out

Quality
That was quick
September 3rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Heard they are good

Reason I chose this product:

Original ones are worn out

Thumbnail of user stephenw2357
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

Easy to find well organized and got to me in a timely fashion.

Reason I chose this business:

A good site that I browse and prefer to use.

Reason I chose this product:

Well priced and perfect for what I wanted

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

How do I know I can trust these reviews about J&P Cycles?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about J&P Cycles?