• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,308 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8764

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,213
Neutral
316
Negative
243

Instant Feedback

35,700 reviews

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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,308)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user carloa57
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Always great long time repeat customer, ALWAYS HAPPY, HAPPY. I'm amazed at how fast it gets here, 1day this time, thats a record. Been a repeat customer for many years, my first to go to, all the time. Customer service "TOP GUN" communication in person the best. Only issue, repeat customers should be rewarded with tickets to Hawaii. Why NOT?

Reason I chose this business:

Why Not should I choose someone else?

Reason I chose this product:

Because you have it and ship fast and very professional all the time

Thumbnail of user eee6
3 reviews
5 helpful votes
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June 14th, 2024
Verified purchase

Purchased riding gloves. One was manufactured with defects. I called, (had to prove my case with photos, and wait for an email approving they will exchange them), received a return label, and then a new pair that fit great!

Quality
Thumbnail of user kevine1069
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

I am very pleased with my new grips but the Black Widow adhesive that came with each grip were both dried up rock solid. I had to go buy adhesive from the local hardware store to install them. Not a big deal, just a minor hiccup.

Quality
Thumbnail of user ronaldl1450
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

I my tire was delivered fast, I was pleased with the product and service.

Quality
Thumbnail of user nicolasa111
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Everything was excellent from the telephone communication, the shipping a 10

Excellent

Service
Quality
Thumbnail of user kyleb1175
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Had the right parts, on time. Browsing the website was easy as well as the checkout process.

Reason I chose this business:

Part availability

Reason I chose this product:

Price point

Quality
Thumbnail of user robertk4409
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

It only took 2 days for my new tire to arrive had a 400 mile ride on Saturday ordered on Tuesday and arrived on Thursday installed on Friday able to ride Saturday

Reason I chose this product:

Best available for my bike

Quality
Thumbnail of user timg966
2 reviews
0 helpful votes
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August 28th, 2024
Verified purchase

Good search feature. Fast efficient shipping. Good selection of hard to find items for older bikes

Quality
Thumbnail of user magicjuwis
1 review
0 helpful votes
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September 21st, 2024
Verified purchase

Easy navigating through the order process, quick delivery to Europe, flawless - excellent process!

Reason I chose this business:

Discounted product

Reason I chose this product:

Another great solution from Madstad

Quality
Thumbnail of user matthewh2250
2 reviews
0 helpful votes
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September 20th, 2024
Verified purchase
• Updated review

Nice part bearing was wrong but was a part number mistake no biggie

Awesome help

Service
Quality
Awesome people
June 19th, 2024
Verified site experience
• Previous review
Clutch basket
June 13th, 2024
Verified purchase
• Previous review

It is always well but clutch basket was out of box and retainer plate was bent this time

Service
Quality
Great experience
June 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Great people

Reason I chose this product:

I missed in earlier order I placed

Thumbnail of user richards6878
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

The only complaint that I have is the tire is not fresh. It's over a year old.

Quality
Thumbnail of user anthonyc3204
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

I got what I asked for. The product does what it's supposed to do.Thank you.

Quality
Thumbnail of user heatht36
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

First time ordering from J&P. Won't be my last time; in fact I have another order on the way now.

Easy to select parts based on bike model, no mistakes and worries.

Reason I chose this business:

Smooth process all the way, fantastic tracking updates.

Reason I chose this product:

Want my ride to look sick.

Quality
Thumbnail of user michaely1236
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Didn't open the product, not what I was needing. Will be sending it back to get what I need.

Reason I chose this business:

Good products

Reason I chose this product:

They're great!

Quality
Thumbnail of user charlesh3454
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Great service, the order was shipped in a timely manner and the correct part was shipped.

Reason I chose this business:

Internet advertisement

Reason I chose this product:

It was specifically used on Harley Davidson motorcycles.

Thumbnail of user michaels13563
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Placed my order with J&P Cycles on a Thursday and received my package by Saturday with standard shipping will use them again!

Reason I chose this business:

Great products

Reason I chose this product:

Loved the slash cut tips in the slip on exhaust I ordered

Quality
Thumbnail of user brianh3748
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Part arrived securely with free shipping earlier than date promised. Part replaced OEM product and vibration is reduced significantly. I recommend this product.

Reason I chose this business:

Product Selection, price and free shipping.

Reason I chose this product:

Drag Specialties reputation and other favorable reviews.

Quality
Thumbnail of user stephenf1743
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Quick, fast and in a hurry. My brother-in-law ordered from here, he said if you want great parts J&P is where you ordered from..

Reason I chose this business:

My Brother in law. You are the only place he ordered from, before cancer took him.

Reason I chose this product:

My brother-in-law, you are THE only place he ordered from before cancer took his life. He had 13 Harley's in his collection..

Quality
Thumbnail of user timothyf821
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

The website is easy to use and help you with what you need to find. Shipping is fast and easy.

Reason I chose this business:

I was told it’s the best company for motorcycle parts

Reason I chose this product:

Needed a tire for my Harley Davidson motorcycle

Quality
Thumbnail of user josephf2098
2 reviews
0 helpful votes
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September 18th, 2024
Verified purchase

Everything was as promised. Came as ordered. Haven't installed yet

Quality
Thumbnail of user kevinr2457
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Product arrived in the stated time range. Product was as expected.

Quality
Thumbnail of user paulb5600
1 review
0 helpful votes
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September 16th, 2024
Verified purchase
• Updated review

I ordered bells for people that I love...
The bells are well made...
Thank you...

Quality
Love those guardian bells...
September 16th, 2024
Verified site experience
• Previous review

Love those guardian bells... giving them out has gifts

Love the guardian bells
September 11th, 2024
Verified site experience
• Previous review
Thumbnail of user matthewh2503
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

Very easy and nice easy to understand the context have used this company many times before its nice because I have a older bike

Reason I chose this business:

I always use them

Quality
Thumbnail of user davidr7525
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

I have a 1973 sporster and it hard to find parts, yha had some great parts

Reason I chose this business:

Had the parts I needed and a good price

Reason I chose this product:

I need them

Quality
Thumbnail of user bobp1172
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase
• Updated review

Ordering was easy, with more selections than I expected, price was great and delivery was prompt

Reason I chose this business:

Known vendor

Reason I chose this product:

Critical safety item needed replaced.

Quality
Some issues getting through checkout, may be attributed...
September 4th, 2024
Verified site experience
• Previous review

Some issues getting through checkout, may be attributed to some auto-fill glitches.

Reason I chose this business:

Known vendor

Reason I chose this product:

Critical safety item needed replaced.

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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