• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,318 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1267
  • Quality
    8773

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,223
Neutral
316
Negative
243

Instant Feedback

35,736 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,318)

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user johnnyr535
1 review
0 helpful votes
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September 13th, 2024
Verified purchase
• Updated review

Fast service from folks you can trust. Weird shipping-one order may come on three different days.

Reason I chose this business:

Because i have a paper catalog to look at...do not like online only stores. And sometimes free stickers

Reason I chose this product:

Fair pricing and fast shipping

Quality
Like family
June 25th, 2024
Verified purchase
• Previous review

Fast and very helpful service-job well done. Old 1975 fxe is on the road again!

j and p helped me ,even when i messed up the order .very good to have someone on my side..thanks

Reason I chose this business:

Because i still have a paper catalog but worn thin.

Reason I chose this product:

Great service

Service
Quality
Thumbnail of user randye412
1 review
0 helpful votes
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September 22nd, 2024
Verified purchase

Good parts at good price. Customer service has always been helpful

Reason I chose this business:

Parts in stock and fast shipping

Reason I chose this product:

Have to rebuild carb on my ‘68 shovel

Quality
Thumbnail of user billyt366
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Love the shocks I bought. Changed how it feels riding my bike.

Reason I chose this business:

A friend of mine recommended ordering from J&P Cycles

Reason I chose this product:

Recommend by a friend

Quality
Thumbnail of user jordanm924
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Great service, fast shipping. Good product. I will definitely come back to shop with them!

Quality
Thumbnail of user beckyd335
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Received my product quickly
Exactly what I ordered
Extremely good quality
Product was packaged very well

Reason I chose this business:

They always have what I am looking for

Reason I chose this product:

Quality and price

Quality
Thumbnail of user travisc433
1 review
0 helpful votes
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September 11th, 2024
Verified purchase
• Updated review

The website is easy to use and I found the product that I wanted.

Reason I chose this business:

I always find what I want for a good price.

Reason I chose this product:

I need a new front tire.

Quality
I always get what I need...
August 20th, 2024
Verified site experience
• Previous review

I always get what I need...

Its been great
April 25th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Its my preferred store to shop.

Reason I chose this product:

I needed a new one.

I always find what I'm looking for
January 1st, 2024
Verified site experience
• Previous review
Reason I chose this business:

I needed parts.

Love the website and the product selections
December 6th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I always do.

Thumbnail of user robertk4471
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

So far, a good product it was plug in play, they said it was and it is.

Reason I chose this business:

For the price.

Quality
Thumbnail of user jamesq711
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

I ordered a clutch cable from J&P and had it installed in less time than it would have taken if it had been ordered from the local motorcycle shop.

Reason I chose this business:

J&P is a well-known parts distributor

Reason I chose this product:

The clutch cable broke and I wanted the correct parts replacement

Quality
Thumbnail of user johns16099
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

Quick and easy love it I've got a 47 year old harley and have had no problem getting parts and they all have fit perfectly

Reason I chose this business:

Old motorsicle, easy to find parts here

Quality
Thumbnail of user adamr1193
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I placed an order for a motorcycle cover and was super slow on shipping it out. I have ordered from J&P in the past for various parts and they would arrive at my house within a week. This time, however, it took two weeks to arrive.

I contacted them a week after ordering to inquire on why my item was still not showing any information on being shipped and was only told shipping takes 5-7 days. My item didn’t ship for another two days. No offer of help was made.

Reason I chose this business:

Slightly better prices

Reason I chose this product:

I needed it

Service
Quality
Thumbnail of user carln222
2 reviews
0 helpful votes
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September 12th, 2024
Verified purchase

I talk with them for years and I will continue to deal with them previous years.

Quality
Thumbnail of user travisc474
1 review
0 helpful votes
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September 22nd, 2024
Verified purchase
• Updated review

I got a what I needed. It is a nice part. I still need to get a plug for it.

Reason I chose this business:

Its where I shop for my bike parts.

Reason I chose this product:

I need a new one.

Quality
Good parts
July 7th, 2024
Verified purchase
• Previous review

I was able to find what I needed and payed for the part I needed.

Quality
Thumbnail of user edgaro96
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Great job. Delivery was as expected. Packaging was great and product arrived safe

Quality
Thumbnail of user curtisc520
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

They have fast shipping and smooth business options when ordering product online

Reason I chose this business:

Great products

Reason I chose this product:

It was what I needed for my Harley

Quality
Thumbnail of user marcosc177
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Great product, instructions were simple and straight forward. My item shipped same day, no hassle.

Reason I chose this business:

Best price for the item I was shopping for.

Reason I chose this product:

Lowest price and readily available.

Quality
Thumbnail of user joshuaj746
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Great price fast shipping I will do more business in the future

Reason I chose this product:

Best tire for my application

Quality
Thumbnail of user ricardot162
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

The covers fitted perfect my motorcycles, good quality, great and fast service.

10!

Reason I chose this business:

I know they have a great support.

Reason I chose this product:

Because price, quality and security.

Service
Quality
Thumbnail of user kolen
1 review
0 helpful votes
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September 13th, 2024
Verified purchase
• Updated review

Installation was a breeze. Read all instructions before you start and it's very easy.

Quality
Trusted service
July 4th, 2024
Verified purchase
• Previous review

J&P has always been my go to parts distributor 17+ years no complaints

Reason I chose this business:

It’s a name I trust

Reason I chose this product:

Gotta make the new bike loud

Quality
Thumbnail of user kevinw2644
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Great service, quick shipping and quality products. Highly recommend using this company.

Kevin

Quality
Thumbnail of user sousas2
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Great purchase and fast shipping. Will buy from again. Pleasure doing business with

Quality
Thumbnail of user darrellb376
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Slow to ship however it was free shipping. Usually have very good experience

Quality
Thumbnail of user danielw2782
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Fast delivery. Great efficient customer service. JP Cycles is the best.

Quality
Thumbnail of user adrianj203
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Received item very quickly, satisfied with order overall.

Reason I chose this business:

Trusted company

Reason I chose this product:

Supplies name brand items.

Quality
Thumbnail of user randyf693
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Will be doing more shopping here in the future and I would recommend to anyone

Quality
Thumbnail of user dalel389
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Was just what I expected and am happy with the overall product

Reason I chose this business:

Been using for years always had good customer service

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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