• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,321 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1267
  • Quality
    8776

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,226
Neutral
316
Negative
243

Instant Feedback

35,756 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,321)

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Timeframe

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user jamess10187
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

Thanks to Bonnie on the chat line for helping me out!
Order arrived a day early and all
Is good.

Reason I chose this business:

Bought from j&p before

Reason I chose this product:

I use KN filters.

Quality
Thumbnail of user marlinq69
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Correct part was exactly as ordered. Shipping was efficient.

Reason I chose this business:

Had the part needed at a good price.

Reason I chose this product:

Needed rear shifter that was longer to utilize full length of the floorboard.

Quality
Thumbnail of user lillians250
2 reviews
0 helpful votes
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September 17th, 2024
Verified purchase

I just found out about the extended brake pedal, and you have it! At a reasonable price too.

Quality
Thumbnail of user brucem1516
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Happy with parts and fits as should, great quality, service and delivery.

Reason I chose this business:

Great products, prices, and service

Reason I chose this product:

Needed new ones.

Quality
Thumbnail of user michaels13226
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Purchased a clutch cable that was obviously a return package was taped shut grease all over the cable, not sure if it was supposed to come with the clip, also was longer than the stock cable that came with the bike, only good thing is I wascablecto get rid of my cable extender,and I still have slack left, this part should have been sold in one of your discount sales

Reason I chose this business:

Great service in the past

Quality
Thumbnail of user jamest4124
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Speedy delivery, exactly what I ordered. I would highly recommend this company.

Reason I chose this business:

They had the item I needed for an affordable price.

Reason I chose this product:

Excellent reviews

Quality
Thumbnail of user austinn233
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Great it was easy to make a order thank you the order I got is great

Reason I chose this business:

I always use j&p cycles

Service
Quality
Thumbnail of user chrisl2699
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Easy to order delivered on time great price excellent quality looks great

Reason I chose this business:

Seen lots of good feedback

Reason I chose this product:

Looking for additional foot position

Quality
Thumbnail of user timl980
2 reviews
0 helpful votes
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September 16th, 2024
Verified purchase

Great product as always. Keep up the good work. Thank you for the great customer service.

Reason I chose this business:

I have used before.

Reason I chose this product:

It's what I need.

Quality
Thumbnail of user lillyv23
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

It was easy to order and the delivery was quick it was here when it was supposed to be

Quality
Thumbnail of user carlose349
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Easy to buy, good item quality, very good price. Received item very fast.

Reason I chose this business:

Is the only one who has what I’m looking.

Reason I chose this product:

Because I need them for my bike

Quality
Thumbnail of user jeffreyr1433
1 review
0 helpful votes
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July 21st, 2024
Verified purchase
• Updated review

Everything I have received from j&p cycles has been great quality! And never takes very long to get to me.

Reason I chose this business:

I’ve been ordering parts from here a year or so

Reason I chose this product:

Hoping to get my 21” front wheel mounted up after the bracket gets here

Quality
The website is very user friendly as well as the items...
February 25th, 2024
Verified site experience
• Previous review

The website is very user friendly as well as the items I've ordered have come in a timely manner as well as have been some really nice products!

Reason I chose this business:

Have ordered from here in the past.

Reason I chose this product:

Everything I’ve ordered from this website has been great!

Thumbnail of user robertr5953
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

The website is easy to navigate giving you the power to make good purchases

Reason I chose this business:

Very fast shipping

Reason I chose this product:

Part has great feed back

Quality
Thumbnail of user christopherb1243
2 reviews
0 helpful votes
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August 25th, 2024
Verified purchase

Ordered my parts I needed for a sportster, the order came with in a few days.

Reason I chose this business:

They are close

Reason I chose this product:

Needed new clutch cable, throttle and idle cable, and they matched, good price.

Quality
Thumbnail of user timb1953
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Easy to search for my make and model and got the material in a few days

Had to return a windshield that did not fit my bike in the end - probably user error on my part. The return info was great - able to print out a prepaid Fed-X label - simple.

Only suggestion - instruct or remind users to put in the RMA inside the box

Reason I chose this business:

Heard of the name

Reason I chose this product:

Windshield - wanted less wind on my face and keep bugs out of my eyes.

Service
Quality
Thumbnail of user misterchuckm
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Easy to find items needed online, once ordered ship quickly received all items in good condition.

Reason I chose this business:

Price less than dealer

Quality
Thumbnail of user jeremyg746
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Seat came very fast and fit perfectly!
I love the way the softail looks now.

Reason I chose this business:

Because the parts always fit correctly

Reason I chose this product:

Because it is exactly what I wanted.

Quality
Thumbnail of user ians783
1 review
0 helpful votes
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August 7th, 2024
Verified purchase
• Updated review

Sp100 is a good quick wash. ******* miles worth of a beautiful bug collection is mostly hosed away. Now just a quick hand wash and back to normal.

Quality
Great as usual!
April 18th, 2024
Verified site experience
• Previous review
Reason I chose this product:

Good reviews

Always great!
October 13th, 2023
Verified site experience
• Previous review
Thumbnail of user johnnyb706
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

This is a replacement order. The first one I received did not work upon installation.

Reason I chose this business:

Ease of ordering

Reason I chose this product:

Fit my situation

Quality
Thumbnail of user deanb310
2 reviews
0 helpful votes
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September 20th, 2024
Verified purchase

Great smooth transaction with for an awesome bag that works perfectly

Reason I chose this product:

Need for trip

Quality
Thumbnail of user karlf184
1 review
0 helpful votes
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September 11th, 2024
Verified purchase
• Updated review

Did not fit my bike but was able to return and have ordered what should work

Understood my issue saw I had contacted them and gave me free return shipping since it was their fault

Reason I chose this business:

Had what I was looking for

Service
Quality
Had to reorder due to first one did not fit my bike,...
September 9th, 2024
Verified site experience
• Previous review

Had to reorder due to first one did not fit my bike, they allowed me to return due to I had chatted with them about which of the two I was looking at was best

Reason I chose this product:

Liked the look

Easy to find what I was looking for and chat worked...
August 31st, 2024
Verified site experience
• Previous review

Easy to find what I was looking for and chat worked for what you suggested for my bike

Reason I chose this business:

Had what I was looking for

Thumbnail of user debbied1083
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Just as expected and fast service, great products! Would definitely purchase from J & P again!

Quality
Thumbnail of user redbeards
1 review
0 helpful votes
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September 15th, 2024
Verified purchase
• Updated review

Been dealing with J&P for years and always have a good experience!

Reason I chose this business:

Dealt with before

Reason I chose this product:

Needed a new one

Quality
Been dealing with J & P for years & always have a great...
September 22nd, 2024
Verified site experience
• Previous review

Been dealing with J & P for years & always have a great experience!

Reason I chose this business:

Dealt with before

Thumbnail of user garyd1724
1 review
0 helpful votes
  • Send Message
September 22nd, 2024
Verified purchase

The battery cover fit perfectly. Thank you so much J&P Cycles!

Reason I chose this business:

Because you have a good reputation. I guess I will be the judge of that when my part arrives and actually fits my bike.

Reason I chose this product:

I lost my battery cover battery on my last ride so I need a new one.

Quality
Thumbnail of user dawns1893
1 review
0 helpful votes
  • Send Message
September 11th, 2024
Verified purchase

Great. No issues. Everyone is happy. Would buy from this company again

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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