• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,327 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8782

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,232
Neutral
316
Negative
243

Instant Feedback

35,772 reviews

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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,327)

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user johnb13583
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Quick easy to order and place, fast shipping. Package showed up undamaged. Product was as ordered.

Reason I chose this business:

Recommend by a family member

Reason I chose this product:

Never know when I will need it again, This is the same one my brother borrowed me.

Quality
Thumbnail of user georged1621
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Shift lever suddenly broke so ordered new that arrived in time for ride! Good service.

Quality
Thumbnail of user tommyt240
2 reviews
0 helpful votes
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September 7th, 2024
Verified purchase

Great price and fast shipping. I will defiantly be buying from you again

Reason I chose this business:

They had what I was looking for.

Reason I chose this product:

Price and quality.

Quality
Thumbnail of user keithc1268
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Got what I ordered in a timely manner. Bout 3 days. With ground fright.

Quality
Thumbnail of user paulb5596
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Ordered on-line from Canada, order showed up within a week and on schedule

Reason I chose this business:

Selection of Kuryakyn LED windshield lights

Reason I chose this product:

Saw the Kuryakyn LED windshield turning lights at a booth in Sturgis

Quality
Thumbnail of user jeffreyh1802
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Great experience!,,,,!,,'',,,,,,,,,,,,,,,,,………………..

Quality
Thumbnail of user haroldb621
1 review
0 helpful votes
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September 19th, 2024
Verified purchase
• Updated review

Great product and very fast shipping. I have never had any issues with products

Reason I chose this business:

Great product

Service
Quality
Very Good and quick
December 1st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Great product

Thumbnail of user craigt460
2 reviews
0 helpful votes
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September 7th, 2024
Verified purchase

Easy and simple transaction. Shipping was fast and informed.

Reason I chose this business:

Prior purchases.

Reason I chose this product:

Sale priced and availablity.

Quality
Thumbnail of user todh45
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Wonderful! It was a stress free experience. It was better than banging my old lady!

Quality
Thumbnail of user dianed2159
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I ordered a specific helmet lens with expedited shipping so I could have for a long ride, but it didn't arrive in a timely manner at all. I was refunded the expedited cost, but no where on the site did it indicate there may be an issue sending the lens out from their warehouse. I've been totally pleased with J & P in the past, so this was random, but a huge disappointment. On a lighter side, the lens is awesome!

I was refunded the cost of expedited shipping.

Reason I chose this business:

Theyv’e been reliable and have had stock as presented on the web.

Reason I chose this product:

J & P had it in stock where others did not.

Service
Quality
Thumbnail of user philipm1121
2 reviews
0 helpful votes
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September 18th, 2024
Verified purchase
• Updated review

Everything is easy, delivery is prompt, follow up service is great

Reason I chose this business:

They have always catered for my needs

Reason I chose this product:

I wanted it

Quality
Wrong part...
May 26th, 2024
Verified purchase
• Previous review

Have never had an issue with J&P, my go-to site for Harley parts until now, due to being an international address now I am expected to pay the freight for return plus get the right part delivered

Reason I chose this business:

I always do

Quality
Thumbnail of user jasonp2227
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Just what I ordered, great packaging, and fast shipping. I will definitely order from them again.

Reason I chose this product:

Needed it to start motorcycle

Quality
Thumbnail of user edwardc1793
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Plastic bolts are not durable. Used metal bolts and big washers to adapt this to my H.D. Helmut.

Reason I chose this business:

Good service

Reason I chose this product:

Looked adaptable.

Quality
Thumbnail of user davidv2459
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

One of the few websites that had the mirrors in stock. The price was fair and delivered quickly.

Reason I chose this business:

Fair price and in stock

Reason I chose this product:

Looks great on my Indian

Quality
Thumbnail of user ericl1992
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Very fast shipping and perfectly reasonable shipping and quality

Reason I chose this product:

Ease of service

Quality
Thumbnail of user karenc4423
1 review
0 helpful votes
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September 5th, 2024
Verified purchase
• Updated review

Easy to order fast delivery times. Website navigation is easy.

Reason I chose this business:

Prior experience with ordering here.

Reason I chose this product:

Needed rebuild for carburetor.

Quality
Easy to find items based on model of bike
June 28th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Current customer

Reason I chose this product:

Trying to tune up new purchase

Thumbnail of user davidg7178
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Very good, never used chat before glad I did, didn't receive the correct plug wires rear cylinder wire couple inches too short

Reason I chose this business:

Always use J&P

Reason I chose this product:

Replacements

Quality
Thumbnail of user davidl7091
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

I'm not answering the survey questions just giving you the required characters

Great hence the five stars

Reason I chose this business:

Showed up in search

Reason I chose this product:

Cause I wanted them

Service
Quality
Thumbnail of user inocenciof3
2 reviews
0 helpful votes
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September 7th, 2024
Verified purchase
• Updated review

I didn't encounter any problems when using this website. Purchase was easy and straightforward.

Reason I chose this business:

I've used them before.

Reason I chose this product:

It was what I was looking for.

Quality
Easy to find products
September 21st, 2024
Verified site experience
• Previous review

Easy to find products. Quick and reliable service.

Reason I chose this business:

Have shopped with J&P before.

Reason I chose this product:

It was what I was looking for.

Thumbnail of user michelleb5110
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Very easy to place online order. Came quicker than expected.

Reason I chose this business:

Name and history of the business.

Reason I chose this product:

It’s what I needed.

Quality
Thumbnail of user brianr324
3 reviews
0 helpful votes
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September 6th, 2024
Verified purchase
• Updated review

The la choppers 10" handlebars are exactly what I wanted and a good price

Reason I chose this business:

Lots of parts and good prices

Reason I chose this product:

Exactly what I wanted

Quality
Good quality and good price
July 27th, 2024
Verified purchase
• Previous review

The wire extensions I ordered are good quality and a reasonable price. I do recommend this product.

Reason I chose this business:

I had ordered my handlebars and happy with them and impressed with shipping.

Reason I chose this product:

I trusted kst and needed them.

Quality
Thumbnail of user davidv2463
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Quick an easy order. Good quality parts. Very professional business

Quality
Thumbnail of user llj5
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

This is the only place I can find headbands that fit my head well.

Reason I chose this business:

We stopped bt the store on the way home from vacation and bought some items.

Reason I chose this product:

Good quality good price

Quality
Thumbnail of user jv277
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Would order from again. Tire was exactly as described. Great price!

Quality
Thumbnail of user grahameb8
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Partial shipment had large delay and I would have ordered elsewhere

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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