• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1269
  • Quality
    8755

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,206
Neutral
315
Negative
243

Instant Feedback

35,664 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,299)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user josephf2015
1 review
0 helpful votes
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September 4th, 2024
Verified purchase
• Updated review

Always a positive experience. They are willing to go that extra mile to make sure their customers are completely satified with the entire shopping experience... They are always my 1st and generaslly my only choice when buying replacement parts for my 3 Harley Davidson Motorcycles!

couldnt have received a better experience if I would have dictacted my wants, needs, and desires in advance!

Reason I chose this business:

Vast assortmernt of products, highly knowledgable, and always add that personal touch to all my orders

Reason I chose this product:

High quality, fair pricing

Service
Quality
It's always a pleasure
June 30th, 2024
Verified site experience
• Previous review
Reason I chose this business:

They are a team I can count plus, prices are reasonable

Reason I chose this product:

Replacining fuel systems on 2 of my bikes

She was extremely helpful
June 30th, 2024
Verified site experience
• Previous review
Reason I chose this business:

They are my go to Vender

Reason I chose this product:

Quality and price

Gets confusing when I view my cart then, try to continue...
May 7th, 2024
Verified site experience
• Previous review

Gets confusing when I view my cart then, try to continue to shop. You need to add an icon for that function

Reason I chose this business:

Alwats been satisfied

Reason I chose this product:

Good brands

Thumbnail of user davidf1232
2 reviews
0 helpful votes
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August 25th, 2024
Verified purchase

Good experience. Broke one of antennae's a while back. I decided to buy a lower profile chrome set. They were easy to install and look much better than the old ones. They look like they belong next to the chrome luggage rack they are installed next to.

Reason I chose this business:

Friend recommended.

Reason I chose this product:

Needed a new antennae.

Quality
Thumbnail of user neilt219
1 review
0 helpful votes
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August 28th, 2024
Verified purchase
• Updated review

I was able to quickly find what I wanted and, since I have bought several things from J&P and set up an account, check out even quicker. JP almost always ships the next day and I receive the item on our before the expected date. I always recommend J&P.

Reason I chose this business:

Selection and price

Reason I chose this product:

Was an exact match for my bike

Quality
Easy order and fast shipping
July 7th, 2024
Verified purchase
• Previous review

I ordered less than a week before we were leaving for vacation. The items arrived fast so I could secure them and install when I return. J&P hasn't disappointed.

Reason I chose this business:

Easy to use website and ordering

Reason I chose this product:

Motorcycle safety

Quality
Thumbnail of user johnb13487
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Great service, Great product, extremely fast shipping, but price was higher. I by from other company most the time because they have the same product, same good service, and same excellent shipping but lower price on same items.

Reason I chose this business:

Because my normal onl8ne company was out of stock this time and I needed the Tire.

Reason I chose this product:

I always buy Commander III for my tires, so much better on the road and curves. They don't last as long, but handle better

Quality
Thumbnail of user paulm5523
2 reviews
0 helpful votes
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August 15th, 2024
Verified purchase

I was at first optimistic but went and ordered anyway. Light delivered and excited to see what I purchased to find it was of excellent quality. Made of stainless steel which surprised myself, and installation was quite easy. Very bright fit nicely and shined as needed. You won't go wrong with this purchase.

Reason I chose this business:

Like the service and quality of the products provided.

Quality
Thumbnail of user paule1518
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Redoing an '02 road star 1600at and ordered this bc wanted the most light with old style look without having LED's. Works great and am happy with it. Received it within a week, so as usual.fast shipping.

Quality
Thumbnail of user minhn143
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Ordered a couple of tires, had it delivered to my cycle shop. Everything was easy from the ordering thru the delivery. Tracking was also easy access so I could call the shop to see if they received it when it was delivered and all I had to do was to bring it to the shop for them to replace the tires.

One suggestion is for an option for me to input my cycle type, make and model and what I need would show up for it. It was hard picking the right tires that are available for my bike.

Reason I chose this business:

Had used the site before and was satisfy with it and the prices were reasonable.

Reason I chose this product:

Relevant to the bike.

Quality
Thumbnail of user tylerc817
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Called in the night before i ordered and they said they had in stock so i asked to hold it, the person on the phone said they would, i drove from Jax to Daytona to be there by 9 am and it had been sold before i got there somehow lol so then i had to order it. My overall experience was $#*! but yeah i guess you guys shipped it quick good job 😑

Quality
Thumbnail of user johnb13568
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

My last order from you, I ordered a small part for my motorcycle. It was about 2" in length. It came in a plastic bag appropriate for the size of part. I also ordered 3 neck gators. Each came in an appropriately sized plastic bag. For whatever reason, my products were shipped in 2 separate boxes on different days. But even that is not the issue I have. The problem is that each of the boxes that arrived were approximately 14" x 18" x 12". I feel that the size of boxes used were WAAAAAY too big for the size of product that was ordered. I feel that your company needs to have a review in its shipping department and how they determine what size shipping boxes are used. I believe this could actually save your company money, and in turn save your customers money, and save on waste in our landfills.

If anyone actually reads this, thanks for listening.
JB.

Reason I chose this business:

No particular reason.

Quality
Thumbnail of user samm1737
1 review
0 helpful votes
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August 15th, 2024
Verified purchase
• Updated review

Went with the 2 pouch because my buddy has the 3 pouch but couldn't close the lid if he put his glasses in one. I can put glasses in no problem with plenty of room for other stuff. Only the center hole matches with the 3 windshield screws but once you get it all lined up and tightened, it stays where it's supposed to. Seems to be of good quality. Very happy with the purchase.

Reason I chose this business:

Bought other items with no issues. Always quality and price is usually on par, or better, than competitors.

Reason I chose this product:

Wanted 2 pouches instead of the typical 3 so large items (glasses, etc.) would fit and the lid still close.

Quality
Good product but pricy.
July 3rd, 2024
Verified purchase
• Previous review

Solid unit, well built. Don't use it near as much as I thought I would which makes the price seem not worth it to me. Found other, cheaper alternatives to bring engine temps down, just wish I would of done those before deciding to spend the money on the fans.

Quality
Thumbnail of user mikel2697
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Mounting tabs for headlight were farther back than stock part so didn't work for me. Purchased headlight didn't have ground wire as part of harness. Had positive and negative wires. Would have been better to have it sent with a male and female plug to connect to motorcycle.

Reason I chose this business:

Inexpensive easy to find parts.

Reason I chose this product:

Looked like it would work from picture on site, but didn’t.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user jimp1569
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

I was looking for a smoke lens taillight cover for my Harley-Davidson Duece and J&P Cycles was literally the only place I found one and it is sharp. Can't be more happier with the way it looks on my bike. Thanks everyone there, great company!

Quality
Thumbnail of user kkellyi
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

I received my helmet and was surprised with the fit. I did notice that the box was slightly crushed on one side but felt like it wasn't J&P but the delivery service instead. So I was well pleased with the service from J&P.

Reason I chose this business:

Great selection

Reason I chose this product:

Great quality

Quality
Thumbnail of user dylana262
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

These slip ons were exactly what I was looking for to add some noise to my 06 sportster.
The install was extremely smooth and simple, and the product arrived a day earlier than expected.
The pipes added the volume to the bike I wanted and they look much more sleek than the stock exhaust.

Quality
Thumbnail of user chrisc4272
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

I reached out to customer service and they responded within a few hours. The seat was shipped quickly. Extremely comfortable seat. Easy to install with the directions. Will buy from them again in the future.

Reason I chose this business:

J&P Cycles had the best prices on the web.

Reason I chose this product:

I chose the gel seat for the confort with riding on long rides.

Service
Quality
Thumbnail of user olafz4
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

I ordered a tire and it was the cheapest and was shipped to me within 3 days. I've experienced the same in the past with J&P cycles and will always go to you when I look for any product for my motorcycles. Totally impressed.

Reason I chose this business:

J&P cycles always provided excellent service before so it made sense to be a returning customer

Reason I chose this product:

Good experience with the tire in the past

Quality
Thumbnail of user danield2995
1 review
0 helpful votes
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September 22nd, 2024
Verified purchase

The Saddlemen backrest is first rate but, " will fit your motorcycle" only if you use a proper mounting device, such a device is not yet offered for my stock HD 2023 Freewheeler. I would like to use the stock HD seat in conjunction with the Saddlemen backrest. I feel I have been duped into waiting for the proper device to be made. The new device will probably have to be used with a new Saddlemen seat only. Go figure!

Reason I chose this product:

Money in the bank

Service
Quality
Thumbnail of user davidm11634
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

The item I order came quicker than expected. That's what she said lol. All in all the experience was awesome. The only reason for not giving 5 stars is cause no one deserves 5 stars there is always something that can be fixed. And I wish the military discount was easier to navigate.

Reason I chose this business:

They had the better prices on the item I was looking for.

Reason I chose this product:

I choose this product cause I needed it.

Quality
Thumbnail of user bryant550
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Always a treat to shop at JP Cycles! Ordered a rear tire and got it in a few days. Like the way they packaged it, you couldn't tell it was a motorcycle tire. That's good to keep the porch pirates away, LOL!

Quality
Thumbnail of user anthonym3655
1 review
0 helpful votes
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September 1st, 2024
Verified purchase
• Updated review

The kit was missing the small O rings and I didn't realize this until after I had opened the packaging. I tried to use a different O ring but it didn't work so I just waisted $40 and still have no rear brakes.

Reason I chose this business:

I have bought a lot of parts from J&P because they have a huge inventory

Reason I chose this product:

Performance machine master cylinder requires specific rebuild parts

Quality
Best site online
August 26th, 2024
Verified site experience
• Previous review
Thumbnail of user jacobm1505
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

I used your site to order the kruzer kaddy. I highly recommend this product, and your prices aren't bad at all. If only I could unsubscribe from your emails which I've been trying to do. You send way too many emails, if I'm looking for another product, I will check your site out. As of now, I got everything I need.

Reason I chose this business:

I googled the product that I wanted and you had one of the best prices

Quality
Thumbnail of user timothyh1578
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Battery went bad in my Dyna 2 hrs before a planned ride with my son to help him practice his slow maneuvering skills. Local auto stores did not have the battery I was looking for, and Harley was closed cause it was a Monday. Went online and you had it. Received it the next day! Thank you so much!

Reason I chose this business:

Previously had visited website

Reason I chose this product:

Good Reviews

Quality
Thumbnail of user rickm1359
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

Product info made the choices easy. Reviews are good. I love the new helmet and auto darkening goggles. I didn't know there were such things. Info on helmet sizing is also top notch. I received my purchase in a timely manner. Thank you.

Reason I chose this business:

Service, selection, price and timely delivery.
The People are nice too.

Reason I chose this product:

They were exactly what I wanted. I have been wearing a full face helmet since the 1980s it was time for a change. I wanted to ride with contact lenses. I needed to keep the wind out of my eyes also needed the auto darkening goggles because I ride day and nite, when commuting to and from work. Thank you all.

Quality
Thumbnail of user shaned401
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Ordered a lineup tool and called and asked about different adapters. No one knew anything about what I was asking and suggested I call the manufacturer of the product after telling me you didn't carry it. I found the adapters I was looking for on your website with the exception of one.

Staff was very friendly but not knowledgeable about products at all. Talked to 2 different people and neither knew you even carried the products I was asking about.

Reason I chose this business:

Free shipping

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

Thumbnail of user tonye657
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Just retired & picked up a '81 Ironhead, somebody did lots of changes to it long ago, to save time I'm taking everything apart so I can inspect the wiring, what I have seen so far needs fixed and new battery cables are a good starting place to branch out from(repair or replace)

Reason I chose this business:

I was looking through a Vintage Restoration Catalog 1929-84 that had this part listed in it

Reason I chose this product:

this bike is not running yet and it's been awhile since it's ran the way it looks, I want to check it all out and make it safe and rideable and dependable, repair, replace, repaint, make it more fit-form& functionally comfortable like get rid of tank hitting beach bars and full dress rear fender,possibly turn into a "divorced Sportster" with a weld on hardtail with a 4 or 5 speed big twin transmission just because

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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