• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,356 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8811

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,254
Neutral
316
Negative
244

Instant Feedback

35,835 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,356)

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Reviews that mention popular keywords

customer service (1210) quality parts (220) right part (294) quality products (202) credit card (56)
Thumbnail of user dustinc315
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

It was just what I wanted. It was fast and friendly service. I also wanted a Honda Navy slip on exhaust and they told me they will let me know when it comes in stock. I would highly recommend them for anything.

Reason I chose this business:

The price was cheaper than any other place I found

Reason I chose this product:

The products from the group I’m on recommended it

Quality
Thumbnail of user coverton2011
2 reviews
1 helpful vote
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June 23rd, 2024
Verified purchase

Suppose to be shipped overnight called customer see they took care of me! Not that impressed with product it is installed and not working. I will figure it out when I have more time

Quality
Thumbnail of user bruceh1275
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

Great product. Replaced my K&N. It works just as well, it's less expensive and it looks better

Reason I chose this product:

Needed a new filter

Quality
Thumbnail of user emmanuels266
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Great place to find the parts I need. Easy to find things using Google search. So I found what I needed fast.

Reason I chose this business:

Known company

Reason I chose this product:

Need to be safe on the road

Quality
Thumbnail of user pokeyd
2 reviews
0 helpful votes
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August 18th, 2024
Verified purchase

Got help from the staff and was shipped fast. The chat with the staff was great

Reason I chose this business:

You had what i was looking for

Reason I chose this product:

Only one i could find

Service
Thumbnail of user robertm9868
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Mostly just wanted to find a new set of luggage cases for my motorcycle. Site was fairly intuitive, ordering process was efficient and clean, and shipping time was pretty good. I'll keep them bookmarked if I want to grab a new set of hard cases in the future (purchased saddlebags for the time being).

Quality
Thumbnail of user juliec2744
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Purchased the wrong item. No problem with return & correct item received shortly after

Reason I chose this business:

Price & availability

Reason I chose this product:

Voltage regulator Needed replaced

Quality
Thumbnail of user kenm1260
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Finding my part was a little harder than the payment process and delivery

Reason I chose this business:

Trusted name

Reason I chose this product:

Because it was needed

Quality
Thumbnail of user sarahb3697
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Great place fast delivery good pricing easy-to-use check out

Reason I chose this business:

Iv used before

Reason I chose this product:

Needed a tire

Quality
Thumbnail of user terryt1007
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Been buying for close to 30 years*********************I expect better service than I got...

Service
Quality
Thumbnail of user waynew930
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Great product, easy to install, ordering was a breeze and simple

Reason I chose this business:

Have ordered from them before

Reason I chose this product:

Looked good great reviews

Quality
Thumbnail of user thomasm5389
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

My experience was very good wish you still had a catalog. I would probably buy more.

Reason I chose this business:

Price and worked with J&P many times always have great products.

Reason I chose this product:

Great name and product

Quality
Thumbnail of user brianm4612
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The store was out of stock on levers that would fit my 23 low rider but a counter man from the back got me the number and told me to take it to the checkout and they shipped the levers to my house with free shipping. I ordered the black levers and they are a perfect fit for the stock ones. They look great and saved me 80% over the Harley ones.

Reason I chose this business:

They have a good selection and next to the Harley dealer

Reason I chose this product:

The bike is blacked out but the levers are polished.,

Quality
Thumbnail of user terryo464
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Cool site. Lots of stuff! Happy to receive merchandise quickly.

Reason I chose this business:

Bought before.

Reason I chose this product:

Inexpensive.

Quality
Thumbnail of user danielk1887
3 reviews
0 helpful votes
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August 19th, 2024
Verified purchase

Arrived quickly.nice product.they have a great selection of products for my bike

Reason I chose this business:

Ordered before had great service

Reason I chose this product:

Quality products

Quality
Thumbnail of user charlesm3246
3 reviews
0 helpful votes
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August 18th, 2024
Verified purchase

Products as represented. Good experience. No problems. Will buy again.

Reason I chose this business:

Internet search

Reason I chose this product:

Know the products

Quality
Thumbnail of user charlesb3558
1 review
0 helpful votes
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August 19th, 2024
Verified purchase
• Updated review

Had everything in stock hopefully back on the road soon customer service was great

Reason I chose this product:

Recommend by chat man

Service
Quality
Book
May 24th, 2024
Verified purchase
• Previous review

On time when I needed it it much more to say back to the bike

Quality
You got it
December 28th, 2023
Verified site experience
• Previous review
Thumbnail of user lynnef205
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Husband needed supports for a project. Seems well made, does the job.

Reason I chose this business:

Used them before

Reason I chose this product:

Looked like it would work

Quality
Thumbnail of user glenm438
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Great service!…shipping was fast! I would buy free m here again.

Quality
Thumbnail of user danielt1905
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I searched time though for the correct baffle for my Pro pipe exhaust. Once I clicked on JP Cycles I found it right away. Exactly what it looked like in the picture in my exhaust sounds amazing. Thanks folks

Reason I chose this business:

Because I've had very good luck in the past with them. The product is exactly what it says it is great description and long-lasting

Reason I chose this product:

Other people recommended them

Quality
Thumbnail of user davidv2447
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Looked good but would have liked to have some mounting directions.

Reason I chose this business:

Have used for all motorcycle parts.

Reason I chose this product:

Looked good and was supposed to be a direct fit for the bike.

Quality
Thumbnail of user dl670
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I'm overall satisfied with the helmet that I bought, it has all the bells and whistles that I wanted. The only disappointment i was met with is the shipping time was not what the site promised. I only ordered from this site because of the great costs and promised fast shipping.

Reason I chose this business:

Low prices and promised 24 hour shipping

Reason I chose this product:

Full face at a decent price

Quality
Thumbnail of user anthonyf1587
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

The website was great to visit but the product was not what I ordered. I ordered a chrome top air filter set and received a black top air filter.

Reason I chose this business:

Because I can always count on quality and great customer service!

Reason I chose this product:

Because I trust making purchases from J&P Cycles and tried purchasing the same product some where else, waited 50 days and ended up getting an refund from the vendor. For some reason they could not get this product. I will stay with J& P Cycles from now on.

Quality
Thumbnail of user phillipc569
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

This cable was the perfect replacement for my bike. Fitment was right on the money, and with some minor adjustments necessary for a new clutch cable, I was back on the road.
Delivery was quick.

Quality
Thumbnail of user scottf1824
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Easy to find the right parts and fast shipping and great prices.

Reason I chose this product:

They are what we needed for the bike

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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