• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,359 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8814

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,258
Neutral
315
Negative
244

Instant Feedback

35,843 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,359)

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Reviews that mention popular keywords

customer service (1210) quality parts (220) right part (294) quality products (202) credit card (56)
Thumbnail of user scottf1824
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Easy to find the right parts and fast shipping and great prices.

Reason I chose this product:

They are what we needed for the bike

Quality
Thumbnail of user joelg571
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Great site for all parts and fast shipping. Knowledgeable staff and quality parts.

Reason I chose this business:

Great selection

Quality
Thumbnail of user charlesv835
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase
• Updated review

I'm extremely happy with this part. It was $100 less than the Harley shop and it looks amazing.

Quality
Exhaust pirchase
March 8th, 2024
Verified purchase
• Previous review

I've been a client of JP cycles for years, and I've always been happy with the service and expertise of the staff

Quality
Thumbnail of user joshuao50
2 reviews
0 helpful votes
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August 6th, 2024
Verified purchase

Used to be when I ordered from j&p I'd get what I ordered in two days, this time I had to wait for what seems like forever

Reason I chose this business:

Out of loyalty because I always buy from j&p

Reason I chose this product:

I needed new slipons.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue

Thumbnail of user nathanh967
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Your fittment per part is off almost every time. Searching in the category is a pain.

Reason I chose this business:

Fast cheap overnight shipping.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user danielg2988
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Seamless ordering process and rapid delivery made it worth picking JP. So far satisfied with all parts ordered

Reason I chose this product:

I liked them

Quality
Thumbnail of user gregg1021
1 review
0 helpful votes
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July 24th, 2024
Verified purchase
• Updated review

Order my DynoJet tuner, good product and technical support. I've been shopping with J&P for the last few months and no problem with the products.

Ordered my item and I paid for 2 day shipping. I received it 3 days later. Called customer service and was refunded my charge for 2 day shipping. I asked why it wasn't shipped in two days with no response.

Reason I chose this business:

Good products and prices

Reason I chose this product:

Good product and reviews.

Service
Quality
Easy-to-use
July 6th, 2024
Verified site experience
• Previous review
Great service, great products!
May 8th, 2024
Verified purchase
• Previous review

First time shopper and I am very pleased with my purchase. Simple and easy ordering, fast shipping and installation.
Thank you!

Reason I chose this business:

Product and price.

Reason I chose this product:

Right price, fast shipping.

Quality
Thumbnail of user alexh1488
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Parts came on time and were good quality and a good fit on my project

Quality
Thumbnail of user zainem2
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

They look good and sound good not to happy there is cats in the pipes and if u want that Harley sound u need the baffles out other then that there alright

Quality
Thumbnail of user bradb967
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Website slow. Promotion code for signing up with new account didn't work. Took awhile to get product.

Reason I chose this product:

Needed replacement part

Quality
Thumbnail of user charlese1163
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

I've purchased several parts for my bike, and they always are descriptive and accurate in fitment. Typically my go-to when it comes to aftermarket parts and accessories.

Reason I chose this business:

Fair prices, decent shipping speed, always consistent.

Reason I chose this product:

They looked cool :)

Quality
Thumbnail of user michellel2774
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Site said order would be a certain amount of time, but it actually took twice as long to receive order.

Reason I chose this business:

Variety/price

Reason I chose this product:

It was what was needed.

Quality
Thumbnail of user douglash1157
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Part I needed. Clutch cable. Nothing exciting. It fit and it was promptly delivered.

Reason I chose this business:

Had the part I needed

Reason I chose this product:

Part I needed

Thumbnail of user jordana494
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Used them for years for my shovel head parts and no complaints from me

Quality
Thumbnail of user wadeh215
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Good product and received them quickly. I really enjoy J&P Cycles products and service.

Reason I chose this business:

They had the product when no one else did

Quality
Thumbnail of user hughm258
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Received a lot quicker than anticipated. Very happy with part.

Reason I chose this business:

Ordered from them before and was satisfied.

Quality
Thumbnail of user robertor458
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Great experience as always, just want to be updated on back order part when it's shipped.

Quality
Thumbnail of user brianm4736
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Easy and great prices. Happy with my experience. Fast service also

Reason I chose this business:

Fast service and quality products

Quality
Thumbnail of user nancyw825
2 reviews
0 helpful votes
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August 17th, 2024
Verified purchase

It was easy to order & my tire came in a reasonable amount of time

Reason I chose this business:

I found what I needed

Reason I chose this product:

I needed a tire for my motircycle

Quality
Thumbnail of user brentp333
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Everything went great will order from again in the near future

Quality
Thumbnail of user donaldl1087
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Order was placed and got a confirmations the next day stating the order was received. The email advised that I would get a norther email once it shipped That email did not come

Called to get shipping info on my order. They were able to look it up and advice on the date

Reason I chose this business:

Had the tire I needed

Service
Quality
Thumbnail of user darenk23
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Ordered a cup holder, with a partial gift card. Transaction was smooth, and easy. Communication was plentiful and item arrived as described. J&P Cycles has a great reputation and they continue with great service in each transaction.

Reason I chose this business:

I've used them many times because they provide the product as described and are a trusted parts dealer in the mc community.

Reason I chose this product:

Picked a ciro 3d cup holder because it rates high and so many others recommend it.

Quality
Thumbnail of user danielc4437
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The site was very user friendly and I found the exhaust I was looking for very quickly. Check out went very smooth and the pipes were delivered a couple days earlier than I thought they would be here. Well done!

Reason I chose this business:

Product choices

Reason I chose this product:

It was the brand name I wanted, the style that I wanted at a comparable price to other resources.

Quality
Thumbnail of user richardm5495
3 reviews
0 helpful votes
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August 10th, 2024
Verified purchase
• Updated review

MY GO TO shop for on-line ordering, always has my parts in stock, Quick and easy, with free shipping to boot, A++++++++++

Reason I chose this business:

My "go to" shop for motorcycle parts and tires

Reason I chose this product:

Time for new front tire, just hit 151,000 miles on my GL1800

Quality
BEST TIRE PRICING AROUND, FAST SHIPPING, GREAT CUSTOMER SERVICE
June 13th, 2024
Verified purchase
• Previous review
Quality
Thumbnail of user dawnm1784
1 review
0 helpful votes
  • Send Message
June 15th, 2024
Verified purchase

We were having trouble deciding on the best tires for our Goldwing so we turned to J&P cycles. I was able to chat with them online and the person that helped us out was very knowledgeable and got us set up with the correct tires. We recieved them sooner than expected and have an appointment to have them mounted and balanced. Thank you for the awesome customer support.

Excellent!!! Got us directed to the tires we needed also sent us the link through chat which made our purchase flawless.

Reason I chose this business:

Our motorcycle cycle mechanic recommended J&P Cycles

Reason I chose this product:

They were exactly what we were looking for and the price was right.

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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