• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,670 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user jeanpierreg25
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

I'M satisfied for all item on the web site, it's easy to find something

Quality
Thumbnail of user randyp744
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

My order was only supposed to be delivered in 2-3 days. The whole order took 9 days

Reason I chose this business:

The parts they have on most the time

Reason I chose this product:

Cause I needed them

Service
Quality
Thumbnail of user edwardd1060
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Awesome transaction! The item was delivered quick and was exactly as described.

Reason I chose this business:

Price and delivery

Reason I chose this product:

Want a more comfortable ride

Quality
Thumbnail of user dand1623
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Color match was very good, fit was not. Had to slot the holes to the fender attachments almost to the point where the rubber grommets were loose.
If you order these just go ahead and get a rotary file for your drill and order the slotted exhaust pipe brackets. You'll need them!

When I contacted J&P Cycles about the fit problem and sent them photos of how far off the connections were, their response was "well they don't just clip on!"

Reason I chose this business:

Good experiences in the past.

Reason I chose this product:

Wanted the look. Should have ordered from Advanblack, they have the pinstripe availability.

Service
Quality
Thumbnail of user johnw8620
2 reviews
0 helpful votes
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September 17th, 2024
Verified purchase

Easy to navigate the website, thankyou. More specs on the product would help.

Quality
Thumbnail of user terin73
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Not great, will look elsewhere. The last 3 orders have been incorrect.

Thumbnail of user bretw110
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Wind vest is awesome
Dakota Digital gauges very cool easy set up using the app

Reason I chose this business:

JP had what I was looking for. With fit ment guides.

Reason I chose this product:

Had to replace so I could use the bike

Quality
Thumbnail of user harveyw136
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Part fit well but way too high priced for what it was. Promped shipping was great

Reason I chose this business:

Used before

Reason I chose this product:

Fit my bike

Quality
Thumbnail of user ronnyb44
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Parts were easily looked up, located and with the garage section filled out, parts fit without a problem

Reason I chose this business:

Several riders I know use J&P for parts and were very impressed

Reason I chose this product:

Up grade parts for the bike.

Quality
Thumbnail of user paulb5596
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Ordered on-line from Canada, order showed up within a week and on schedule

Reason I chose this business:

Selection of Kuryakyn LED windshield lights

Reason I chose this product:

Saw the Kuryakyn LED windshield turning lights at a booth in Sturgis

Quality
Thumbnail of user keithc1268
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Got what I ordered in a timely manner. Bout 3 days. With ground fright.

Quality
Thumbnail of user dianed2159
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I ordered a specific helmet lens with expedited shipping so I could have for a long ride, but it didn't arrive in a timely manner at all. I was refunded the expedited cost, but no where on the site did it indicate there may be an issue sending the lens out from their warehouse. I've been totally pleased with J & P in the past, so this was random, but a huge disappointment. On a lighter side, the lens is awesome!

I was refunded the cost of expedited shipping.

Reason I chose this business:

Theyv’e been reliable and have had stock as presented on the web.

Reason I chose this product:

J & P had it in stock where others did not.

Service
Quality
Thumbnail of user davidl7091
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

I'm not answering the survey questions just giving you the required characters

Great hence the five stars

Reason I chose this business:

Showed up in search

Reason I chose this product:

Cause I wanted them

Service
Quality
Thumbnail of user mehril
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

I believe there was a system glitch or something when I was trying to order my tire. The one that arrived is not the one that we needed

Service
Quality
Thumbnail of user joshh717
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Easy to find what I was looking for and the chat opinion was very helpful.

Service
Quality
Thumbnail of user daleb855
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

The goggles looked great and the discription said that they would fit over my prescription glasses so I bought them. When I received them I immediatetly tried them on as I really wanted to go riding but low and behold they came nowhere close to even going on over my glasses. Alas I am still not riding my bike. Don't ever buy these for OTG Goggles, you'll be very disappointed.

They wanted just under $10 to print out a return label and I would still have to ship it back myself. I chose to send it myself and it was way under the $10 they wanted.

Reason I chose this business:

I've bought from them in the past and was happy.

Reason I chose this product:

The description sounded like it was just what I needed.

Service
Quality
Thumbnail of user renep201
2 reviews
0 helpful votes
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September 4th, 2024
Verified purchase

Got good product and it came quickly enough. I like the product lines and specialization.

Quality
Thumbnail of user martyp130
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

My experience was great the part I ordered was easy to locate and order

Reason I chose this business:

Its my go to vendor for HD parts

Reason I chose this product:

Because it fit my needs

Quality
Thumbnail of user rickm1308
1 review
0 helpful votes
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September 4th, 2024
Verified purchase
• Updated review

Well taken care of and good product. Not long wait for delivery.

Reason I chose this business:

Have used before

Reason I chose this product:

Close to stock

Quality
All good.thanks
May 25th, 2024
Verified site experience
• Previous review
Thumbnail of user zachr261
2 reviews
0 helpful votes
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August 24th, 2024
Verified purchase

The order shipped promptly, and none of the contents were damaged upon receipt. Very satisfied.

Reason I chose this business:

Never had a bad experience with y’all.

Reason I chose this product:

I needed what was in my order. (10K service soon)

Quality
Thumbnail of user johng7785
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Not always the least expensive; but always the most responsive

Reason I chose this business:

Good past service

Reason I chose this product:

Only ones to fit my 2005 FLHTCUI w/o mods to wiring

Quality
Thumbnail of user virginiah236
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

I find it is getting harder to find parts to fit my Evo and JP still support owners with parts that fit properly.

Reason I chose this business:

Had what I needed

Reason I chose this product:

Features and compatibility

Quality
Thumbnail of user lucal50
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Products I purchased worked great on my Road King. I only struggled to track the shipment and I was out of town when arrived.

Reason I chose this business:

To buy products and parts at a local store has become impossible. Prices are too high and rarely available.

Reason I chose this product:

To replace broken or missing parts on my motorcycle.

Quality
Thumbnail of user markn1696
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

My product came within a few days and was I ordered. I was surprised when I received notice of delivery. Overall experience was great.

Quality
Thumbnail of user denniss1911
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Easy to shop and fast delivery. Easy to get exact fitting parts as you can enter your make and model of motorcycle/

Reason I chose this business:

Had good results with them previously.

Reason I chose this product:

Needed them.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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