• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,365 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1269
  • Quality
    8820

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,264
Neutral
315
Negative
244

Instant Feedback

35,850 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,365)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1210) quality parts (220) right part (294) quality products (202) credit card (56)
Thumbnail of user chrisd2630
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Cosmetic rocker box gasket set listed as in stock in Daytona store. It was not in stock, had to be shipped delaying my repairs.

Reason I chose this product:

Always use cometic

Quality
Thumbnail of user ricardoo125
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

It was easy and affordable to get my project started. Stress free

Reason I chose this business:

Comfortable with the people and products

Reason I chose this product:

Wanted to change the color of my bike but still wanted to keep the original tank and fenders

Quality
Thumbnail of user miken1417
2 reviews
0 helpful votes
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August 13th, 2024
Verified purchase
• Updated review

Awesome as always,fast shipping,great products,will always return.

Reason I chose this business:

Quality,fast service,great customer service

Reason I chose this product:

I make bad financial decisions,lol

Quality
Top notch,great business as always
April 12th, 2024
Verified site experience
• Previous review
Thumbnail of user paulg3111
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Website is easy to navigate and fast shipping will definitely be ordering from them again.

Quality
Thumbnail of user chadh720
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

Would order again. The product was awesome and everything installed easy.

Quality
Thumbnail of user deanm666
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

Quality parts at a fair price and always helpful people to deal with

Reason I chose this business:

Select of parts

Quality
Thumbnail of user chadr412
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Great service, fast and exactly what was ordered, I'd recommend for sure

Reason I chose this business:

I've shopped with before

Reason I chose this product:

Need bike on rd

Quality
Thumbnail of user danielm5264
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Found tire I needed ordered that with tube received in a few days worked out great.

Quality
Thumbnail of user tomd1545
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Easy to negotiate website, lots of products offered with many known brand names.

Reason I chose this business:

Product price & availability

Quality
Thumbnail of user cowartm
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Great stuff, arrived quickly very pleased will continue to order from them

Reason I chose this business:

My brother told me to

Quality
Thumbnail of user antoniog424
1 review
0 helpful votes
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July 26th, 2024
Verified purchase
• Updated review

Searching for parts onsite is challenging at times
But my orders are always shipped on time returns are also easy the RPM membership is the way to go

Easy

Reason I chose this business:

A friend introduced me to it

Reason I chose this product:

The convenience and price

Service
Quality
Easy fast great
January 19th, 2024
Verified site experience
• Previous review
Thumbnail of user ebedm
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

When I first try to pay for my items, I tried using a discount code for being a first purchase, I was told that in order to receive the discount I needed to create an account, I did and at check out I was told that it had expired, first time purchase is first time purchase, anyway. I think that how this company operates.

Quality
Thumbnail of user carolew298
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Good company to work with. It took such a long time to get delivered that I had to find the part elsewhere.

Reason I chose this business:

Searching the internet.

Reason I chose this product:

Because that’s the part I needed asap so I could get to work.

Quality
Thumbnail of user patricko720
2 reviews
0 helpful votes
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August 11th, 2024
Verified purchase

Received order in a timely manner as was expected and was exactly what was ordered

Reason I chose this business:

Great price

Reason I chose this product:

What I needed for project

Quality
Thumbnail of user joei600
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase
• Updated review

I have had great service in the past with J&P, although on my last two orders I only received partial shipment. I'm hoping it's supply chain issues and not a sign J&P is having employee problems. I will continue to do business with J&P for sure!

Reason I chose this business:

Usually fast service, fair prices.

Reason I chose this product:

Need them for my current project bike.

Service
Quality
Easy site to navigate
December 20th, 2023
Verified site experience
• Previous review

Easy site to navigate. Love the garage feature.

Thumbnail of user dwaynes224
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Great found the item I needed quick and easy and shipping is super fast

Reason I chose this business:

Great prices and had exactly what I needed

Reason I chose this product:

It was the best priced out of any I looked at

Quality
Thumbnail of user alanl800
2 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

Bought many tires from you over the years always received tires in 2 to 3 business days. They were shipped FedEx or UPS this time shipped USPS. Received tire in ten days. Went from Ky. To La. To Dallas to Omaha back to Dallas to Amarillo 145 miles from me where it sat for five days. I know you have no control over the USPS but for us where I live it is a bad way to use for shipping.

Reason I chose this business:

Have used J&P for many items over the years always been satisfied with them. Satisfied with them this time other than shipping.

Reason I chose this product:

Have used Dunlop tires for many years.

Quality
Thumbnail of user andrewk1704
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

I received arlness mirror, one of mirror thread aren't great, I had to re tap it to make it work.

I received grips, throttle grip fits perfect but clutch grip didn't fit at all, I had to grind it to make it fit.

Reason I chose this business:

They have parts that I wanted.

Reason I chose this product:

Try something new

Quality
Thumbnail of user richardm5761
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Seat would not fit bike. The seat made the side panels on bike pop off and almost damaged the panels when attempting to install seat on 2023 1/2 Road Glide CVO. Never installed the seat. Will be returning the seat. Thanks

Reason I chose this product:

Customer service said seat would fit.

Quality
Thumbnail of user jeffreyg1161
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Not bad, except shipping info was not correct, usps problem.

Quality
Thumbnail of user amandaa1767
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Is very easy to install and they r comfy. I have carpal tunnel and they help out.

Reason I chose this business:

Always shop here

Reason I chose this product:

I have sever carpal tunnel

Quality
Thumbnail of user stevenk1715
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Ordered parts, in stock and received in timely fashion. Will order again.

Reason I chose this business:

Parts in stock, parts unique to J&P

Reason I chose this product:

Repair and personal style

Quality
Thumbnail of user stephenm3330
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Found exactly what I was looking for. No issues what so ever.

Reason I chose this business:

Past experience with company and customer service.

Reason I chose this product:

They stand up to everything unlike the other brands.

Quality
Thumbnail of user eddiem487
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

I received exactly what I ordered ahead of the anticipated delivery date.

Quality
Thumbnail of user kennethd1051
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Solid parts, solid price, solid customer service. No complaints. I'll be back.

Unfortunately the clutch cable from the Burly kit broke after installation so I requested a replacement, but I was told that I needed to contact burly myself.

Reason I chose this business:

Price and availability

Reason I chose this product:

Price and compatibility.

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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