• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,366 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1269
  • Quality
    8821

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,265
Neutral
315
Negative
244

Instant Feedback

35,853 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,366)

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Reviews that mention popular keywords

customer service (1210) quality parts (220) right part (294) quality products (202) credit card (56)
Thumbnail of user jarrodd44
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Easy quick came fast boxed well no issues fit well no problems good quality parts

Reason I chose this business:

Always reliable

Reason I chose this product:

Always good quality

Quality
Thumbnail of user terriw576
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

I purchased a riding jacket that was too small. My return was processed quickly and they helped me make and informed decision on the new jacket. WHICH I LOVE!

Reason I chose this business:

Recommended by a friend

Reason I chose this product:

Guidance from customer service

Quality
Thumbnail of user sethh249
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Great shop and fantastic employees who were knowledgeable and helpful.

Reason I chose this product:

Thought it was a good deal for the money.

Quality
Thumbnail of user janj360
2 reviews
0 helpful votes
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August 13th, 2024
Verified purchase

We ordered, we received. Our experience was great. Definitely will order again.

Quality
Thumbnail of user paulk2715
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Easy to find the products that I wanted, fast checkout and fast delivery.

Reason I chose this business:

Past experience.

Reason I chose this product:

Past experience with Bel Ray products.

Thumbnail of user normanh306
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Had exactly what I needed and good price and free shipping right away.

Reason I chose this business:

Best deal I found.

Reason I chose this product:

Light weight belt drive for the Harley Davidson.

Quality
Thumbnail of user scotth3006
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Ordered some parts. Website said it fit and it didn't. It happens

Quality
Thumbnail of user jonf451
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Great experience fast service reliable fair great company

Service
Quality
Thumbnail of user earlg150
1 review
0 helpful votes
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August 14th, 2024
Verified purchase
• Updated review

Wed site is a little iffy at times but otherwise good experience

The pre packaged kuryakyn part i ordered had missing parts. After calling J& P the salesman i spoke with sent the missing parts and made sure i was satisfied completley. Great people!

Service
Quality
Review from the South
May 27th, 2024
Verified purchase
• Previous review

Part and prices are good. Parts are hard to find on the site. One day you find it the next day you cant. I have went several times just to find what i needed. Also used to get J and P stickers in the boxes, what happened there? Overall its the best aftermarket place to shop!

Reason I chose this business:

Always have

Reason I chose this product:

I needed them...

Quality
Good affordable parts shipped in a timely manner.
April 5th, 2024
Verified purchase
• Previous review

J&P has most any aftermarket part for all my Harleys, from 1979 thru 2007. I have been buying from J&P for many years without a single problem. I hope to continue to do so for many years to come.

Reason I chose this business:

The best parts and shipping time i have found.

Reason I chose this product:

Some general maintanence some just wanting upgraded parts.

Quality
Thumbnail of user noahh313
2 reviews
0 helpful votes
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August 14th, 2024
Verified purchase

Fast shipping, exactly what I needed. Straightforward service. Thank you

Quality
Thumbnail of user stevej1544
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Got exactly what I ordered, and it was shipped within two days.

Reason I chose this business:

Convenience

Reason I chose this product:

Availability

Quality
Thumbnail of user jimmyp350
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Great product and price. Thank you!…………………………………………………!

Reason I chose this business:

Great price and options

Reason I chose this product:

Price and compatibility

Quality
Thumbnail of user stevenv853
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Great website and always the proper fit when ordering parts

Reason I chose this business:

Always use J&P Cycles for all motorcycle parts

Reason I chose this product:

The reviews

Quality
Thumbnail of user victorg691
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Paid 39 dollars for next day delivery. It arrived 5 days later. I won't fall far that again.

Reason I chose this business:

Availability.

Reason I chose this product:

The right product for my project.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Please remember shipping is business days and weekends and holidays do not count. We looked at your order it was placed after hours on 7/18. It was processed the following day ( Friday) and shipped and delivered on Monday.

Thumbnail of user garyl1567
1 review
0 helpful votes
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August 13th, 2024
Verified purchase
• Updated review

Ordered a tire and received it in 2 days. Outstanding service.

Reason I chose this business:

Return customer. Pleased with their products.

Reason I chose this product:

I ordered the tire before and was pleased with it's performance.

Quality
Excellent service
December 27th, 2023
Verified site experience
• Previous review

Excellent service. Great products

Thumbnail of user robd585
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Would be nice to save frequently purchased items for each motorcycle in your account.

Reason I chose this business:

They have good prices.

Reason I chose this product:

Good prices.

Quality
Thumbnail of user claytonf82
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Customer service was awesome and easy to deal with about a shipping issue

Service
Quality
Thumbnail of user jayt881
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

Great deals and delivered on time. I would highly recommend J&P Cycles

Quality
Thumbnail of user charlesg2098
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Great company will always buy from them and like how fast I get the product

Quality
Thumbnail of user rforesythr
2 reviews
0 helpful votes
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August 14th, 2024
Verified purchase

Great parts along with quality and very competitive prices

Quality
Thumbnail of user charlesf1695
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Ordered a jiffy stand spring for my Road King and it was to big

Reason I chose this business:

I have had really good experiences before

Reason I chose this product:

Because I thought it would fit

Quality
Thumbnail of user gregw1213
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Product was as advertised, fast delivery, what can I say good company

Reason I chose this business:

Good Service

Reason I chose this product:

It was what I needed

Quality
Thumbnail of user michaelt4879
1 review
0 helpful votes
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August 12th, 2024
Verified purchase
• Updated review

It was great and easy and they have an easy process except having to fill this form out

Reason I chose this business:

They have what I like and received it a day earlier

Reason I chose this product:

Price size and material

Quality
Great easy to navigate
August 5th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Had what I think I wanted

Reason I chose this product:

Price and size

Thumbnail of user mattheww1803
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

User Friendly Website, keeps asking me for a review though.

Reason I chose this business:

No particular reason

Reason I chose this product:

Felt like changing things up, wanted an open faced helmet and new goggles.

Quality
Thumbnail of user danielg2984
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

The seat fit my 92 Softail custom perfectly. It is very comfortable. Took a while to get used to the width. Looks good on the bike.

Reason I chose this business:

JP cycle had the part I wanted in stock and from past experience I knew it would be shipped quickly.

Reason I chose this product:

Mustang seats are made in the US. They have a good warranty. Mustang is the only seat maker that had the size and appearance that I wanted in a new seat.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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