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J&P Cycles has a rating of 4.7 stars from 9,374 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,865 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Don't waste the time messing with other sites. J and P continues to be my only choice for parts.
Reliability
Need to finish the job
I rec'd a battery that had been slightly damaged, but is a battery ever 'slightly' damaged. One of the things in life that has to be right. The Ladies at J&P were courteous, gave clear directions to me what to do, and ordered a replacement battery for my 41 WLD (one of 455 made). Because of the years of buying from J&P, I never had a doubt they would come through for me.
J&P is dependable, considerate and professional.
J&P always comes through
Capitalizing on the invention of the wheel
Product was as described. Arrived on time and fit perfectly. Will buy again from J &P.
Wide range of products to choose from.
Liked the appearance.
I have always enjoyed my experiences with J&P. Thanks guys and gals!
Reliability
We all need skin
Very pleased with the pricing and availability of products.
Great source of parts, new shocks fixed my issues. JP cycles rocks baby!
Reputation and past experiences
Price and availability
Easy website typing this stupid review is annoying when I just want to say Good job and thank you in under 50 words!
Easy process,fast delivery, very satisfied as always, good
I've used them before
All that were available
Super fast shipping, website very easy to navigate. Decent pricing!
It's I'll ways a good feeling to receive exactly what I ordered
Everything was great, shipping quick and the whole process, 5 star
Youre the go to guys
Easy, if you pay attention.
We appreciate you guys & hope you have a blessed day.
Had a credit & they have a good price.
That's what the customer wanted.
I will be coming back as I was very happy with how quick it was.
Looking for a seat for my bike.
It was a good deal and I don't mind open box items.
J&P Cycles had what I wanted at the best price. Fast delivery sealed the deal
Best price and fast delivery
Read reviews and was impressed already with Metzeler Tires.
Needed to order some parts they had them in stock. Cool you did you job
Right on point received my order number got right to the message got a great understanding help me a great deal
Excellent
I love the customer service I know how to treat the customers
I needed it for my bike
I forgot how incredibly slow JP Cycles is with thier shipping service. I really needed my part to put my bike together and it's taken over a week to get them.
Used them in the past
They are what I needed to repair bike
Overall satisfaction; excellent.
Fit and finish of the product was outstanding.
Product purchase was quick and simple.
No installation instructions were included but the installation was a straight forward swap out.
Would highly recommend JP Cycles to a friend.
Thanks..
Came up when searching for product.
I was looking to replace my standard foot pegs with a mini floor board. JP Cycle offered a reasonably priced product to suit my needs.
The gloves I purchased were the wrong size. The right had was larger than the left hand.
She answered my question.
Picked up a Simpson helmet at a deep (50%) discount, very happy!
Deal of the season
Simpson speaks for itself!
Fast internet order great selection. Great store in Michigan
Levers and brake reservoir cover were a perfect fit and took all of ten minutes to install all. Always trust these guys
Parts always are fairly priced and fit without issue. Well made and standout products
My clutch lever was rattling and my brake lever was snapped partially when I bought the bike.
Super easy install and the difference is day and night. Took about ten minutes to install and after a little fine tuning my bike is running better than ever before!
Best price best reviews
Not looking for a full tuner and just wanted to take advantage of my exhaust and intake
If you can't exactly figure out what you need the chat with a J P member is the way to go, they're very knowledgeable!
Everything I needed in one stop!
Perfect item for me!
Lots of helmet brands are out of stock for mediums. I wanted a Scorpian but bought a Shoei. Good hemet just a little high priced.
Lots of choices
Lots of choices
Need a new sound
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.