• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,384 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8839

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,272
Neutral
317
Negative
243

Instant Feedback

35,905 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,384)

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Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user fbirdkingo
1 review
0 helpful votes
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June 1st, 2024
Verified purchase
• Updated review

Online shopping always worries me, for my reason mainly. I ordered a S&S carb, that the site siadi would fit my bike, but after getting the product it is not even close. I would have to buy another part (adapter), which is hard to find, to get this part o fix. I will be returning.

Reason I chose this business:

J&P usually has all the parts I need in stock and they ship fast.

Reason I chose this product:

I chose this carb because it was a direct fit and a good price. It did not fit.

Quality
Always have my parts
April 15th, 2024
Verified site experience
• Previous review
Easy shopping for hard to find parts
April 2nd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Hard to find my parts.

Reason I chose this product:

Bike needed upgrades.

Thumbnail of user neilm702
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

I ordered a Bell Pit Boss helmet size large. The box came and all the packing material said it was large. After I opened the box, I found a helmet that was XXXL

Kimberly was great. She guided me through the return process and sent me the correct helmet.

Service
Quality
Thumbnail of user shaneg113
2 reviews
0 helpful votes
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June 15th, 2024
Verified purchase

Voltage regulator was as described and the price was fair. Easy checkout and fast delivery. Will be installing in a couple of months after my custom chopper is reassembled.

Quality
Thumbnail of user roberte2594
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

I only really wanted one. I can understand a pair but your site would only let me order two. That's
Two pair. And a bit pricey for both sets.
But at least I got it.

Quality
Thumbnail of user sidb76
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The ordering process@ J & P was, And always is straight forward and simple. I received my product when I was told that I would. Back in the wind in no time. KICKSTAND UP~

Thanks, Once Again~!,
Sid Baker
N.C.

Reason I chose this business:

K & P is always my GO~TO for all of my Harleys' parts~

Reason I chose this product:

My ignition coil was spent, after acuminating 120,000+ miles on my 05' H-D, so the product basically chose me~.

Quality
Thumbnail of user michaels13270
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

J&P came thru like a champ! My order was processed and shipped the same day I placed the order. Couldn't be happier with this company. I will totally order thru them in the future

Reason I chose this business:

Chose J&P because their website is easy to navigate and their inventory is unmatched

Quality
Thumbnail of user berts101
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Knew what I wanted. Out of stock at Vance & Hines. Ordered here in 2 minutes. Great!
Showed up in 2 days. On my bike the next day. Sound and look Great!

Quality
Thumbnail of user vicm92
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Have been a J&P Cycle client for years and have yet to be disappointed in any aspect of their business. Have only had to return one item & that service was second to none.

Reason I chose this business:

Longevity of trust & great packaging & shipping

Reason I chose this product:

Trusted quality

Quality
Thumbnail of user jerryb1410
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Parts fit good and fast delivery.had good service before and i like parts easy to find.

Quality
Thumbnail of user chrisf1873
2 reviews
0 helpful votes
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July 23rd, 2024
Verified purchase

Any product I order no matter how big or small I'm always impressed with J&P Cycles customer service and prompt delivery service

Reason I chose this business:

Best customer service,
Availability of products

Reason I chose this product:

I needed/wanted it

Quality
Thumbnail of user joshuac1396
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

I ordered a new tire for my 99 Harley-Davidson Sportster. It arrived a day earlier than expected and is exactly what I wanted. Using the site was easy!

Reason I chose this business:

J&P is reputable with quality products.

Reason I chose this product:

It was the exact tire I had before.

Quality
Thumbnail of user jamesw7008
1 review
0 helpful votes
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August 4th, 2024
Verified purchase
• Updated review

Everything fit like it should on my motorcycle and it all worked

Reason I chose this business:

Internet search

Reason I chose this product:

Good prices

Quality
Found what I needed
July 24th, 2024
Verified site experience
• Previous review
Thumbnail of user stevenr2237
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

I ordered, they were shipped fast, the latches fit perfectly!
I would recommend J&P Cycles to anyone looking for a great customer experience.
(I wasn't paid to say this)😂

Reason I chose this business:

I found them through Google and every time I need to order anything for my 2005 Harley-Davidson I go straight to J&P Cycles.

Reason I chose this product:

Great quality every time.(made in the USA!

Quality
Thumbnail of user kennethr1279
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Ordered it on Saturday and received on Tuesday. That's some quick shipping and exactly what I ordered

Reason I chose this business:

Always have what I need

Reason I chose this product:

Needed it to finish my brake job

Quality
Thumbnail of user robertj3554
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Fast shipping. Good pricing. Definitely will order again from this site.

Quality
Thumbnail of user stevek2003
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Cathy in sales was very helpful and helped me find the correct parts!

Thumbnail of user dann849
2 reviews
0 helpful votes
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August 6th, 2024
Verified purchase
• Updated review

They had a tire that is very popular, and was actually out of stock in other places I looked.

Reason I chose this business:

I have bought from them once previously, and had a very satisfying experience, so I returned.

Reason I chose this product:

They were the only one that had it in stock.

Quality
Nothing to say...I bought some oil and a filter for my bike.
June 18th, 2024
Verified purchase
• Previous review

Abcdefghijklmnopqrstuvwxyz. Abcdefghijklmnopqrstuvwxyz

Reason I chose this business:

Just random decision.

Reason I chose this product:

Required for maintenance.

Quality
Thumbnail of user gilw34
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Order fuel filter for my 2000 road king, fast shipping and part was exactly the part I needed.

Reason I chose this business:

Recommend by friend and part was in stock.

Reason I chose this product:

Because it was the part I needed.

Quality
Thumbnail of user chadm687
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Got the mirrors, nice quality product, shipping was in the time frame quoted

Reason I chose this business:

Price and availability

Reason I chose this product:

The mirrors would look nice on my bike

Quality
Thumbnail of user danw1750
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

I ordered the wrong belt. I need to return the belt. Fast safe shipping happy with everything except I ordered the wrong belt.

Reason I chose this business:

They were the only place I could find a belt.

Reason I chose this product:

Because I thought it was the right belt but it's not.

Quality
Thumbnail of user mikek2106
1 review
0 helpful votes
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July 10th, 2024
Verified purchase
• Updated review

My lack of research and expirence with working on my harley led to buying parts that were not necessary. Mistakes were made lessons learned.

Helpful

Reason I chose this business:

Easy and quick

Reason I chose this product:

Fuel leak on my harley

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Fast easy and accurate
June 29th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Satisfied by my last purchase

Reason I chose this product:

Fuel leak on my harley

Thumbnail of user stana88
1 review
0 helpful votes
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August 4th, 2024
Verified purchase
• Updated review

The S&S gear is beautiful and of the highest quality

J&P sent it out immediately and the packaging was excellent

Well done

Reason I chose this business:

Long time customer

Reason I chose this product:

I've wanted this S&G air cleaner for years. I finally ran out of excuses

Quality
Thanks for always having the part i need for my Shovel
June 22nd, 2024
Verified site experience
• Previous review
Reason I chose this business:

You've been good to me over the years

I logged in to buy a tail light
June 17th, 2024
Verified site experience
• Previous review

I logged in to buy a tail light. So far, so good. I hit the Govx discount button to get my military discount then was sent to a J &P login screen. I logged in again and this time login failed. Twice. I backed up and bought the light because I need it but never got my discount. I can log in fine to pay full price but can't login to pay discounted price. Very disappointing

Thumbnail of user richardl3495
2 reviews
0 helpful votes
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August 2nd, 2024
Verified purchase

I'm building a Vicla style bike and this rear guards add a little protection plus chrome

Reason I chose this business:

Found what I was looking for

Reason I chose this product:

Looks and protection

Quality
Thumbnail of user glennd413
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Tires were delivered to my home faster than expected.
Tires were what I ordered, and not expensive.
I hope they perform as well as JP site claims.

Reason I chose this business:

Reco by a friend for tires, and I've used JP in prior years for parts.

Reason I chose this product:

JP claims "preferred" product, and Dunlop tires found locally were too pricey.

Quality
Thumbnail of user tims2173
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Save me from buying a whole master cylinder. Used a you tube video for rebuilding tips

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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