• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,385 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8840

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,271
Neutral
317
Negative
243

Instant Feedback

35,915 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,385)

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Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user demiw28
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Reviews said to size up so I did, but it ended up being a size too big. Otherwise excellent product with great delivery time

Haven't received my refund yet but return process was easy

Service
Quality
Thumbnail of user christopherh2457
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

This place is good, prices are good, easy to ask questions about order through website chat. Just would like next day shipping or something like that /

great response time

Reason I chose this product:

Price and item

Service
Quality
Thumbnail of user robertl5599
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Medium cushion the right fit for H-D touring seat. So far great ride.

Reason I chose this business:

Previous purchases with out hassles.

Reason I chose this product:

Just what I needed@ the time.

Quality
Thumbnail of user michaelj4030
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Excellent customer service and easy of the website. This is my go to site.

Reason I chose this business:

Great customer service and inventory.

Reason I chose this product:

Highway pegs broke

Service
Quality
Thumbnail of user jamess3773
3 reviews
1 helpful vote
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August 4th, 2024
Verified purchase

Great selection, easy purchase, fair price and 20 more characters before it'll accept my review.

Reason I chose this business:

Had what I wanted

Reason I chose this product:

Price, size, availability

Quality
Thumbnail of user amanddat
3 reviews
0 helpful votes
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August 3rd, 2024
Verified purchase

Thank you for sending so quickly! I'm back on the road and loving it! Super easy to order :)

Reason I chose this business:

I’ve purchased my last tier here too.

Reason I chose this product:

I love the quality and the white walls! Makes my scooter shine!

Quality
Thumbnail of user billp1313
1 review
0 helpful votes
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July 21st, 2024
Verified purchase
• Updated review

Always awesome selection, prices, and quality! Customer service is UNBEATABLE! I;ve been a "repeat offender" for three decades now!

Reason I chose this business:

Amazing past experience

Reason I chose this product:

Just what my friend wanted/needed for his bike, which I'm helping him with

Quality
J&p is the best!
May 23rd, 2024
Verified purchase
• Previous review

Excellent products, service, selection, prompt shipping...EVERY TIME!

Reason I chose this business:

Prior positive experience

Reason I chose this product:

What I needed

Quality
J& P is the BEST!
May 11th, 2024
Verified site experience
• Previous review
Thumbnail of user robertg5867
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Quick and easy. No problems. J&P always have what I need to do my job.

Reason I chose this business:

I like the company

Reason I chose this product:

I need them

Quality
Thumbnail of user davidnwfloridas
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Good for more shopping. Thanks j&p you are #1 in my book.

Rev.

Reason I chose this product:

Needed them

Quality
Thumbnail of user kentm253
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Easy shopping. Very reliable merchant I have used for many years now

Reason I chose this business:

Tires ship free

Reason I chose this product:

Always available

Quality
Thumbnail of user levid328
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Shipped out fast and very happy with the exhaust I ordered. Would definitely order from them again.

I put the wrong address because my PayPal defaulted to my old address and they were able to re rout my shipment and get it to the right address.

Service
Quality
Thumbnail of user dannys727
1 review
0 helpful votes
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August 4th, 2024
Verified purchase
• Updated review

Excellent parts and good prices. J&P has been my go to for decades.

Reason I chose this business:

Convenience and quick delivery, also quality products.

Reason I chose this product:

Great brands to choose from.

Quality
Parts for my mistress!
June 13th, 2024
Verified purchase
• Previous review

Excellent,I have used j&p for years. I have always been impressed with the quality of their products. Also their prices.

Reason I chose this business:

I have used you for years.

Reason I chose this product:

I needed them.

Quality
Thumbnail of user williamw4727
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Perfect,everything was easy to order and fast shipping thanks

Reason I chose this business:

,been shopping here for years

Reason I chose this product:

For one of the two Harleys I owe

Quality
Thumbnail of user marcl529
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Straight forward. Product arrived as projected in five days.

Reason I chose this business:

Familiar with site from prior purchase

Reason I chose this product:

Recomedation by others as an upgrade

Quality
Thumbnail of user williamb6690
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Well satisfied with the whole experience. Would definitely recommend to a friend,with no regrets. Will definitely shop with them again.

Reason I chose this business:

Repeat customer,always great results

Reason I chose this product:

Exactly what I needed

Quality
Thumbnail of user marym8051
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

I ordered a lens for my 98 Sportster. It was easy to find the part and order it. The lens came within a few days an d fit wonderfully. It is so easy to find what you need and the site is user friendly. I will get all of my parts here.

Reason I chose this business:

I chose J&P cycles because they have all of the parts I need.

Reason I chose this product:

I chose what I did because of the price and the fit.

Quality
Thumbnail of user brianl1671
4 reviews
0 helpful votes
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July 15th, 2024
Verified purchase

First time rider and I ordered the
Street & Steel Mission Moto Shirt. Great fit comfortable everything I wanted in a riding shirt.

Reason I chose this business:

Great selection and prices

Reason I chose this product:

Get a riding shirt for a motorcycle safety course I was taking

Quality
Thumbnail of user troya252
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Hardest thing to do was pick a seat. Easy process to order. Quick delivery. Love it on my KING

Reason I chose this business:

Great company & OPTIONS & CUSTOMER SERVICE

Reason I chose this product:

The Quality & Price were the main reason for my decision to buy that seat

Quality
Thumbnail of user jasonj1462
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

Great price, easy ordering. The slip on is amazing but it was in the bracket upside down so I had to take it all apart to fix it.

Quality
Thumbnail of user joshuas1768
1 review
0 helpful votes
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May 30th, 2024
Verified purchase

As always, the products I offered were delivered quickly and in great condition. I did some pricing comparisons between sites and the cost was a bit higher than some other sites, but over the years I have come to trust JP Cycles, so it's worth a few extra bucks for peace of mind.

Quality
Thumbnail of user gregw1208
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Easy ordering and quick delivery. Good selection. Everything was correct and at a good price

Reason I chose this business:

Used before

Reason I chose this product:

Replacement

Quality
Thumbnail of user caseyu26
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Most of the time jp has what i need and most of the time they have everything i technically DONT NEED but buy anyways! Great to work with.

Reason I chose this business:

I know they have most of what i want

Reason I chose this product:

More black to my bike

Quality
Thumbnail of user seans1488
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

J&P cycles never lets me down. I get exactly what I order on the exact day they say I will.

Reason I chose this business:

Cheaper and better service than Harley

Quality
Thumbnail of user waylonw20
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Easy look up and purchase options. Too easy. Website was easy to navigate.

Quality
Thumbnail of user justinp958
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Order arrived within days. Products were just as described. I'm a 3 time return customer and will be returning when I need more Harley parts.

Reason I chose this business:

Was referred by a Harley tech/ mechanic

Reason I chose this product:

Needed to relocate my oil filter.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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