• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 10,071 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1354
  • Quality
    9519

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,693
Neutral
334
Negative
261

Instant Feedback

38,063 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Paying for sales mistake.”

Dan J.
9/26/24

Tried cancelling order prior to shipping notification. Was not granted. Have emails stating I ordered wrong programmer j&p said nah, you got the right one. A week passed, still no fp4. Emailed asking about it, received next day… wrong part. Now being charged 10 bucks to return… unreal. Yes, I have all documentation and although it's only 10 bucks, I won't be quiet about it. They were kind enough to send me a link for the proper FP4, the model I initially said I needed and a fed ex return label for 9.99. Woo

Reviews (10,071)

Rating

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Other

Reviews that mention popular keywords

customer service (1286) quality parts (237) right part (317) quality products (218) credit card (58)
Thumbnail of user michaelo2491
1 review
0 helpful votes
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August 27th, 2024
Verified purchase
• Updated review

Item was as described. Exactly what I expected fit is to size.

Quality
Battery fired right up straight out of the box
February 13th, 2024
Verified purchase
• Previous review

As with any other product I've bought this purchase has lived up to my expectations.

Reason I chose this business:

I get got parts and reliability

Reason I chose this product:

American made

Quality
Thumbnail of user rosss356
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

Ordered my tires they beat every body's price. Ordered on a Saturday showed up on my door on a Tuesday fast shipping and great service

Reason I chose this business:

Have bought from them before

Reason I chose this product:

Price and availability

Quality
Thumbnail of user damians168
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I needed a rear tire. The staff member was awesome he answered all my questions quickly and gave me some advice about what he has on his ride and I thought that was kool. Most other places kinda has a robotic feel to it or just told to stick with the script. I didn't get that feeling so it was kool. And I ask about a Front tire hooked me up right away going to purchase it this week.

Reason I chose this business:

Great prices always in stock.

Reason I chose this product:

Because it was what I needed

Quality
Thumbnail of user richj144
1 review
0 helpful votes
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August 12th, 2024
Verified purchase
• Updated review

You have what I need! Installed the kit and did not have time to try it out.

Reason I chose this business:

You have what I need!

Reason I chose this product:

You have what I need!

Quality
Good item.
April 25th, 2024
Verified purchase
• Previous review

Good site!

Quality
Fast and easy!
October 28th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Fast and easy!

Thumbnail of user codyt179
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

The looks and sounds of the slip on are great. Hard a really hard time installing on my 2005 Honda shadow 750

Quality
Thumbnail of user terrys2082
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

Just doing some maintenance and the had the parts I needed for my buddies old school bike.

Quality
Thumbnail of user davidt4578
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Delivery was quick, pack well and product was as described and fit perfect.

Reason I chose this business:

Past excellent service.

Quality
Thumbnail of user brads1130
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I bought this switch to clean up my handlebars and still have a dimmer switch. There's not a lot of options out there for a single toggle switch. This one broke immediately but since I hooked it up, they wouldn't refund or exchange it. The part is super cheap and isn't worth $20.

Reason I chose this business:

Because you have a store near me that I can go and talk to someone about what I need and they help me find the right part. Unfortunately this one was pretty much garbage.

Reason I chose this product:

Because it was the best option that was available with your store associates help

Quality
Thumbnail of user adamg1355
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

I've tried others, and they failed right out of the box, not these, they work awesome.

Reason I chose this business:

I've ordered stuff before, fast shipping.

Reason I chose this product:

I've got other Custom dynamic lights, they've never let me down

Quality
Thumbnail of user danas1081
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

No record to give. Nothing to add. Pleased with my delivery and product

Quality
Thumbnail of user christopherr1859
1 review
0 helpful votes
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August 26th, 2024
Verified purchase
• Updated review

Quick and easy. Everything arrived on time and was packaged well.

Quality
Great, love the company!
January 20th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Their the best

Thumbnail of user georgeo844
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Good experience. Had what I was looking for. Thank you very much.

Quality
Thumbnail of user robertd5778
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Quick and easy. Products that I ordered fit without any issues.

Quality
Thumbnail of user michaell7167
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Super fast delivery got just what I ordered love the new seat!

Reason I chose this business:

J&P cycles had what I was looking for.

Reason I chose this product:

It was the same brand as the double seat I already had on my bike.

Quality
Thumbnail of user richardc5212
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Ordered parts for an old bike(81 iron head) in stock and fast delivery.

Reason I chose this business:

In stock hard to find parts

Reason I chose this product:

Good quality

Quality
Thumbnail of user briank2644
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Ez shopping grips showed up in a timely manner. Got the product I ordered

Reason I chose this business:

Used them before

Reason I chose this product:

Had them in past wore them out

Quality
Thumbnail of user jamesp5843
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

I have purchased from Jp cycles many times and its always as described

Reason I chose this business:

I have ordered stuff before with good service

Reason I chose this product:

I needed a new tire

Quality
Thumbnail of user christopherd2181
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Waiting on out of stock item hoping I'll be contacted when back in stock!

Service
Quality
Thumbnail of user jerryk695
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

The products and pictures
were very helpful for making selections.

Quality
Thumbnail of user johni1395
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Fast shipping, good email notifications, and easy website to navigate

Quality
Thumbnail of user jamesv1391
2 reviews
0 helpful votes
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August 26th, 2024
Verified purchase
• Updated review

Like amber glasses best let's go! Bought these shades before and they held up well!

Reason I chose this business:

Needed new shades

Reason I chose this product:

Price and function

Quality
Righteous prices!
January 30th, 2024
Verified site experience
• Previous review
Prices good
January 20th, 2024
Verified site experience
• Previous review
So far JP cycles on time deliveries
October 29th, 2023
Verified site experience
• Previous review
Good prices
October 25th, 2023
Verified site experience
• Previous review
Thumbnail of user markw4496
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Always fast shipping. Always on time. I like that the parts always fit. They do their research

Reason I chose this business:

Like the value

Reason I chose this product:

Needed a clear windshield

Quality
Thumbnail of user rickp663
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Very extensive inventory as well as a good selection. Fitment is perfect.

Reason I chose this business:

Very reputable.

Reason I chose this product:

It fits my bike and the look I wanted.

Quality
Thumbnail of user margaretc2233
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Ordered parts got it when you said thank you,will suggest you and use again thanks,have a great day

Reason I chose this business:

Motorcycle parts

Reason I chose this product:

That's what we needed

Quality
Thumbnail of user howardp302
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Easy to find possible parts and easy to verify fitment. I know I can find the sheet metal in advance to paint fenders, etc. a different color.

Reason I chose this business:

Past experience

Reason I chose this product:

I need them

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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