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J&P Cycles has a rating of 4.7 stars from 10,071 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
38,063 reviews
Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.
Tried cancelling order prior to shipping notification. Was not granted. Have emails stating I ordered wrong programmer j&p said nah, you got the right one. A week passed, still no fp4. Emailed asking about it, received next day… wrong part. Now being charged 10 bucks to return… unreal. Yes, I have all documentation and although it's only 10 bucks, I won't be quiet about it. They were kind enough to send me a link for the proper FP4, the model I initially said I needed and a fed ex return label for 9.99. Woo
Always a great experience Items arrived quickly and well packed. I'm a customer for life!
Been shopping with them for over 25 years
Stopped into J&P store in sturgis and was looking accerories for my Indian motorcycle and found nothing on hand and had to educate the salesman that { Kuryakyn} they indeed make bag lights for my motorcycle. Did eventually find online and ordered online. They did arrive fairly quick.
A friend wanted to go there.
I had seen a video on you tube where somebody had installed them on their bike and they looked pretty good ya.
Ordering was easy shipping was fast and product fits perfectly and looks good
I'm a repeat customer
Was in need of a new oil cap
Great place to buy parts I buy from here and one outher a little more because they do have better prices without paying for club fees
When they have better prices
When you have better prices
The mirrors I purchased were way too small for any application in my opinion. I wouldn't put them on a bicycle, let alone a motorcycle. Not safe!
I bought a Saddlemen Explorer seat and was unable to attach the mount correctly. When inserting the bolts they would only go in halfway. The rivnut inside the seat just spun from that point making it unable to completely insert the bolt or remove it.
After contacting JP Cycles they said I over torqued the bolts and refused to replace the seat. How do you over torque a bolt that only goes in halfway?
I'll never buy from JP Cycles or their sister companies Revzilla or Cycle Gear again. I really like my local Cycle Gear shop too but bad customer service is a deal breaker.
Customer services was prompt and courteous.
Unfortunately, after contacting JP Cycles they said I over torqued the bolts and refused to replace the seat. How do you over torque a bolt that only goes in halfway?
I thought they were reputable. I was wrong.
Saddleman Explorer
Needed a blue dot tail light lens for my 88' Heritage and JP had it in stock. Looks and works great with the James gasket I ordered with it. Very pleased with my purchase as usual.
Long history with JP and no bad purchases yet.
The only blue dot lens on my bike I did not have.
They have great service and the shipping was there before they said it was great
Needed to return the phone chargers wouldn’t fit the phones
They had what I wanted
Couldn’t find it anywhere else and get it to me in time for vacation
Rating went to ZERO. Due to having to type a response!
Past experiences
What I was looking for
Bonnie Helped me with Tech info, price match and was a professional! JP keep up the good work with your Team!
Due to the online help
Lots of research
Ordered three products with this order. One primary bearing kit which I received very quickly 2 days from the manufacturer👍
Received my Cam cover gasket in 4 days that was folded in my mailbox. Gasket is now no good package should have had a sticker DO NOT FOLD 👎
Primary gasket set showed up on 7th day in a box no issues with product 👍
Fair prices
Needed quality products for my old 95 Soft tail
Great products and easy to deal with. Fast shipping and delivery
Because of their catalog makes it easy to find what I need
What I need for my project
Wonderful, i found what i want, as expected, delivered very fast
Good stuff at good price.and as I ordered.sent quickly and neat.
Performance
Pain free and on time correct parts delivered the first time.
Reliable company good price
That's the product I was looking for
Quick delivery! Good looking part! Going to ride check it soon!
Pain free transaction. Got what I ordered when promised. Will order again!
Great experience and fast shipping. It was really impressive
Delivery was great but a little expensive for the head unit and it doesn't have that many options
I’ve had good experiences with purchasing products
I’ve always been a fan of Rockford Fosgate equipment
Prices are reasonable and not breaking the pocket book
I liked the web site, it was easy to find needed items. Good price and quick delivery.
Overall a great experience. I will definitely recommend..
Hopefully all systems are a go. I love the products and the customer service that comes with j p cycles.Thanks a bunch
Not impressed with quality. One hole not drilled out so had to return.
Abundance of parts for 2002 Harley
Full chrome
I had a very positive experience. The item shipped quickly and with no issues.
In stock inventory
Maintenance and replacement parts
Had the tire I needed. Quick easy ordering. Shipment arrived in a timely manner.
Needed a tire
Price and in stock
Needed a tire
Gonna try it
I dealt with Stuart.
He was very pleasant, knowledgeable and handled my order promptly!
I've been very happy with all my past J&P products.
They're my go to company for my 81 shovelhead parts!
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know. We do offer a 90 day return policy. Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com