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J&P Cycles has a rating of 4.7 stars from 9,393 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,935 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
The website is super easy to use and I got my kit in a matter of days! It has everything I needed and the price was very fair.
It’s what I needed
Great customer service. The product does come with all items needed to complete the job
I have been ordering from J&P for several years now and I always get the correct parts I order, for fair prices, and always in 2-3 days!
J&p is a leading motorcycle parts dealer for a reason. Time and again they deliver flawlessly. Wether at an event in person or online J&P is my favorite company to buy parts from.
Reputation and previous experience.
Just what i needed. Great part selection. Friendly Staff. Great service
Repeat customer
Great quality
Sportster Primary gasket works great. I have purchased this gasket before.
Previous customer
Price/availability
Always a great experience...
Great service, great parts
My experience was ok. I am technology impaired, so I prefer the old catalog method. However, I made it through. This time.
The folks are still righteous.
I will definitely order from you again.
Recommendation from my mechanic.
Closest I could find to stock
Arrived OK but took longer than usual. Glad I was able to take apart and clean the old one or my bike would have been down for 2 weeks.
Not much other choices and they usually deliver way faster than this time.
Old switch died. This is common with Harley ignition switches. Happened once on my Dyna and this is the 3rd time on my Heritage.
HJC Helmets are generally true to size and mine fit like a glove. Great value on the helmet and the online ordering was very user friendly. Received my package sooner than I expected.
Awesome, really helped me setup a quick checkout experience.
Saw an email add on my phone
I like HJC products and it had good reviews
Called in to because the throttle and idle cables came with the wrong size piece to attach the throttle tube too. Then they sent a Email to me to upload pictures to. Sent it in. Then they said I don't know what I am doing and won't exchange or warranty the item. Sent me to a tech. The tech hung up on me 2 times before I could give my email to him. Finally got the tech on the phone and they stated that I can't do what I am trying to do. They Don't work that way and started a refund. Well I am here telling you this has been done for the last 20 years. I have a 1990 sportster with a s&s carburetor with the right Cable Guide Assembly that you sell you can run cv style cables. They then asked me what harley davidson dealer I work for since I know so much and acting like I am stupid. For God sakes. S&S Cycle Cable Guide Assembly For S&S E / G Carburetor
Item: P******* SKU: ******* this allows you to run cv style cables. Long story short this is J&P Cycles Throttle Or Idle Cable Ferrule For Harley 1976-2017
Item: P******* SKU: ******* was to small to fit the cable. So I used the old ones and they fit and work. The ones that are supplied in the throttle cable bag and idle cable bag didn't fit and are to small. I also know sometimes the wrong ones get in the bag by mistake by the manufacturer. I will never use this company again. I will make sure everyone I know sees how your company treats customers. I have pictures and video and audio recordings of everything that has taken place. Worst experience with a parts company by far. 15 years ago this company was great. What happened?
Called in to because the throttle and idle cables came with the wrong size piece to attach the throttle tube too. Then they sent a Email to me to upload pictures to. Sent it in. Then they said I don't know what I am doing and won't exchange or warranty the item. Sent me to a tech. The tech hung up on me 2 times before I could give my email to him. Finally got the tech on the phone and they stated that I can't do what I am trying to do. They Don't work that way and started a refund. Well I am here telling you this has been done for the last 20 years. I have a 1990 sportster with a s&s carburetor with the right Cable Guide Assembly that you sell you can run cv style cables. They then asked me what harley davidson dealer I work for since I know so much and acting like I am stupid. For God sakes. S&S Cycle Cable Guide Assembly For S&S E / G Carburetor
Item: P******* SKU: ******* this allows you to run cv style cables. Long story short this is J&P Cycles Throttle Or Idle Cable Ferrule For Harley 1976-2017
Item: P******* SKU: ******* was to small to fit the cable. So I used the old ones and they fit and work. The ones that are supplied in the throttle cable bag and idle cable bag didn't fit and are to small. I also know sometimes the wrong ones get in the bag by mistake by the manufacturer. I will never use this company again. I will make sure everyone I know sees how your company treats customers. I have pictures and video and audio recordings of everything that has taken place. Worst experience with a parts company by far. 15 years ago this company was great. What happened?
Thought it was the same company it was 15 years ago.
Good brands
Easy process, item as described. Easy install, fitted great.
Had the part i was looking for
Been looking for this part. Discontinued by harley
You have what i was looking for
Ordered a touring seat and pipes. Both arrived quickly and as described. Love my new seat and pipes
J&P is always a great shopping experience. However, the parts that I ordered had the J&P Cycle guaranteed fit and did not fit. These levers will not fit a 2016 HD Softail Slim as it has a haydraulic clutch.
I love J&P and their service.
J&P said they'd fit.
Aways a pleasure to order from you guys and looks great on my Indian.
Order was processed in a timely manner and the product was priced well for what I was looking for.
Klock Works windshield
Great variety of products. Everything had god descriptions. Easy to choose what worked for me.
Prior great experiences ordering from them.
Great descriptions made it easy to choose what I wanted.
Customer service was on point and they treated my with kindness.
It came recommended by a friend.
Putting finishing touches on my Harley Davidson.
Love it. Every time.hard for me to stop shopping
Best quality and quantity
Building my Harley.need good parts
J&P always has what I need in stock. If I have questions, they know the answer.
Availability of products I need.
Was the right fit.
Found the correct seat for my sportster and verified by J&P agent.
Great selection, great prices, great service.
Mustang seats known for quality merchandise.
Was promised a refund but did not receive it for order # *******
Govx discount was not applied and was supposed to get a credit refund for that amount and did not receive it. Order# *******
Ease of ordering
Repair/rebuild of S&S carb
Gas cap fit and arrived in a timely manner. Thank you J&P Cycles.
Ease of purchase.
My gas cap rattled.
Ordering was simple, my parts came in two days.very satisfied
Returning custumer
Performance
Very good easy to work through website no problems getting my order processed
Prior customer
Recommended by friend
I have ordered many parts from you guys. Fast service and your knowledge of what I need saves me time and money. I really like dealing with Cody, He knows what I need and doesn't try to sell me China parts. He knows I'll pay extra for American made. Please don't change a thing.
I purchased a set of fuel tanks. They came in and had dents in them. I felt like the store they came from wasn't going to take them back. I called Cody and sent him the pictures of the tanks. I had a return label in minutes. You could say Cody is why I keep coming back!
Because you know bikes and you get it right.
I will always buy American made first!
Love the website so I can shop and compare parts.
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
