• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,672 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user larryb2354
1 review
0 helpful votes
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September 1st, 2024
Verified purchase
• Updated review

It was a Great product but ordered a 90degree tube and got a straight tube and spent the extra money for 2 day delivery all on 1 oder but 2 items showed the second day 2 truckd that day and the 3rd item came on the 3rd day it was a day late but why would 1 full order be delivered by 3 trucks dont sound very economical?

Reason I chose this business:

Bought before

Quality
Great product
August 16th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Bought before

Thumbnail of user jarrode23
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Great products that fit every time as long as i shop for my individual bike. Love that when i need parts for one of my 3 bikes i just go into my garage and select that bike and start finding exactly what i need. They even have parts for my '49 Panhead...

Reason I chose this business:

They have a great website and a free shipping program for preferred members.

Reason I chose this product:

Because they were a factory fitment with wiring that matched the original equipment.

Quality
Thumbnail of user cheryls2368
1 review
0 helpful votes
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August 28th, 2024
Verified purchase
• Updated review

Had what I need, price was a bit high compared with other online dealers. I bought from J&P because of good past experiences.
The tire came sooner than expected and the quality was excellent.

Reason I chose this business:

Reliable and fast delivery, good return policy.

Reason I chose this product:

The right product for my Goldwing motorcycle.

Had what I need, price was a bit high compared with...
August 11th, 2024
Verified site experience
• Previous review

Had what I need, price was a bit high compared with other online dealers. I bought from J&P because of good past experiences.

Reason I chose this business:

Reliable and fast delivery, good return policy.

Reason I chose this product:

The right product for my Goldwing motorcycle.

Thumbnail of user erics3781
1 review
0 helpful votes
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August 5th, 2024
Verified purchase
• Updated review

Purchased Russel stainless steel front brake line, it was said it was in stock and ready to ship in the 1 business day. Turns out something happened and the manufacturer failed to send it out. Contacted customer service twice about it, quite helpful and apologetic for delay. One agent gave me $15 credit to use. The second agent was able to give me the information about what was going on and that they had been trying to get a response from the the manufacturer. He contacted them and at midnight that night I received a shipping notification. The item arrived promptly the following day.

Detailed in the summary above

Reason I chose this business:

The only place that I trusted where I was able to find this stainless braided line for my model bike and it was the cheapest by a large margin

Reason I chose this product:

Cheapest by a large margin

Service
Quality
Great help from Jacob on customer service team, provided...
September 26th, 2024
Verified site experience
• Previous review

Great help from Jacob on customer service team, provided fair refund for a mishap, was able to purchase more necessities for my bike. #1 spot for all my purchases. Thank you guys.

Reason I chose this business:

Convenience, selection, availability, reliability

Reason I chose this product:

Harley dealership quoted 6 weeks shipping for a kickstand spring, such a joke. My spring went bad and its the only thing currently needing repair. I wish you guys had more fuel tanks though

Thumbnail of user seanf595
1 review
0 helpful votes
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August 28th, 2024
Verified purchase
• Updated review

I love youre company just wish shipping and parts werent so much but i do know thats not youre fault. I appreciate you having old parts for my old bikes alot, its getting harder and harder to find stuff. Please don't stop having old Harley stuff.

Reason I chose this business:

Cause youre who i always use

Reason I chose this product:

My fxrs is a piece of $#*!

Quality
Love youre company
November 11th, 2023
Verified site experience
• Previous review

Love youre company. Fast shipping always gets here. I will always shop through you guys first.

Great stuff good prices and I always get it rather...
October 22nd, 2023
Verified site experience
• Previous review

Great stuff good prices and I always get it rather quick. $#*! Amazon! Hail jpcycles

Been shopping though you're company a long time and...
October 4th, 2023
Verified site experience
• Previous review

Been shopping though you're company a long time and appreciate you're service. Thank you guys very much for quick shipping and the right part. Good job

Thumbnail of user peterp1948
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

My front brake light switch was not working. J&P had the part, ordered it. Arrived a week later and installed within the hour of receiving it. Back on the road, with my 81 FXS/ WG. Thank you

Reason I chose this business:

Had the part in stock

Reason I chose this product:

One I needed

Quality
Thumbnail of user marky838
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

If you want a great tire that's not from some warehouse somewhere, go with a reputable dealer who sells a lot of tires like J. P. Cycle. They're the best!

Reason I chose this business:

Fast service, great tire

Quality
Thumbnail of user knocklesg
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Fast and easy. Just the way I like it. I had no problems at all getting my items. I will definitely use them again. Thank you all so much. God bless you.

Reason I chose this business:

Price and good vibes.

Reason I chose this product:

I needed it for a moped that I have.

Quality
Thumbnail of user rhondaf384
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

I've been shopping for my motorcycle needs at JP Cycles for many years. I recently ordered a battery for my Sportster and as always once ordered it was received very quickly. I have my bikes listed on their website so I know immediately whether or not the park will fit my motorcycle. It's very easy to order and if I have any questions their customer support is always available to help.

Reason I chose this business:

I've bought my motorcycle parts there for close to 15 years.

Reason I chose this product:

It's a battery for my Sportster. I purchased this battery in the past and was very happy with it.

Quality
Thumbnail of user mariop417
2 reviews
0 helpful votes
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August 14th, 2024
Verified purchase

I was installing ape hangers on my 2009 Road King Classic. I purchased wire extensions that the website said would fit but they did not. Not a huge deal they weren't super expensive and I ended up buying 16 gauge wire from advance auto. I also purchased drag specialties extended brake lines and a Barnett TBW extension. The drag specialties brake line kit worked great except the alignment hole was a bit off, I ended up removing the roll pin from the forks and used locktite on the mounting screw. But overall it was great they shipped super fast and even got some of the items the next day.

Reason I chose this business:

I chose J&P cycles / RevZilla because their websites and easy to use, they have a good amount of inventory, plenty of good reviews and shipping is fast.

Reason I chose this product:

I chose the products based on good customer reviews.

Quality
Thumbnail of user willief244
Willie F.
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Upon inspection the fender was perfect in every detail. I don't see any imperfections that might slow down the job. After cleaning it was ready for primer and paint. Made my life much easier. Thanks!

Quality
Thumbnail of user gregn369
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

With J&P you can rest assured that the parts you want will fit your ride. Competitive pricing, large inventory, and usually parts are in-stock and ready to ship.

Reason I chose this business:

Needed to order parts and J&P is my go to site for such things.

Reason I chose this product:

I need new grips, front suspension, and front master cylinder rebuild kit. J&P has them all in stock and ready to ship.

Quality
Thumbnail of user christophers3715
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Purchased a new TGS for my 08 Street Glide, perfect fit, working great! Easy to get and you can use affirm if you're in a pinch on funds! I will keep buying from J & P!

Reason I chose this business:

Price, availability and ease of service

Reason I chose this product:

Price and payment options

Quality
Thumbnail of user kennethakatheduded
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

I was totally satisfied with the overall service: product information, ease of ordering, timely delivery, assembly information and quality of the product. Also, I was pleased with confirmation of the order and followup on delivery.

Reason I chose this business:

I have ordered from them previously, and even with returns, their efficiency is superior.

Reason I chose this product:

It was exactly what I was looking for: quality highway pegs with easy mounting.

Quality
Thumbnail of user billm2239
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

I ordered my part on 9/1/24.The order said "in stock - 2 day shipping".
I received the part on 9/11/24. Not sure how that adds up and would love an explanation before I order again.

Reason I chose this business:

They had the part

Reason I chose this product:

I needed the part

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

I do apologize. Your order was shipped on 9/2 and should have delivered in the 2 day time frame. We apologize for the delayed delivery. Unfortunately, sometimes carriers do let us down on delivering timely. We do appreciate you taking the time to let us know about the issue.

Thumbnail of user seanc1311
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Nothing worse than waiting for a part you need to get back on the road but J&P was the only place I could find what I needed in stock.
Shipping was fairly quick and the item works as it should.

Reason I chose this business:

J & P was the only place I could find the right piece in stock.

Reason I chose this product:

My old petcock failed and I needed a new one.

Quality
Thumbnail of user carlw782
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

I was given way too many tracking numbers for the orders, it made it extremely difficult to schedule around these delivery times and a couple of tracking numbers weren't even correct. Overall it arrived in a reasonable time and undamaged. The tracking experience was frustrating. The products were what I expected and as described. Happy overall.

They did what they could, even if I wasn’t satisfied with the response, they couldn’t control that which they can’t do anything about.

Reason I chose this business:

Customer service, fast shipping.

Service
Quality
Thumbnail of user donb1353
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Bought these mirrors to replace the originals on my '93 Springer. The new mirrors fit perfectly. And had the same look and dimensions as the originals. Mirrors were well packed and arrived in perfect condition

Quality
Thumbnail of user aaronr844
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

The product arrived promptly, and the shipping materials were of exceptional quality. The costs were highly reasonable. I will certainly continue to make purchases from this establishment.

Reason I chose this business:

Best place to get older bike parts 👌.

Reason I chose this product:

While not an ideal fit for my requirements, they were sufficiently suitable to serve my purposes.

Quality
Thumbnail of user ivanv165
2 reviews
0 helpful votes
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September 7th, 2024
Verified purchase

I have been ordering from JP Cycles for years now. Everything you need is all right here. Their prices are fantastic and their customer service is very good. My go too for all my motorcycle needs.

Very friendly and professional

Reason I chose this business:

Has everything I need in one place and at a good price.

Service
Quality
Thumbnail of user chiefg7
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

I live on the East coast and JP delivered fast and easy to me here. I used to be a top sales guy with motosport in OR. They were out of all 18"s so i tried JP and im happy with all of it. Thanks

Reason I chose this product:

In stock uncommon 18"s for my Bmw RT

Quality
Thumbnail of user samj1027
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Excellent five star service & staff! Great priced merchandise and hours of operations are also great location is very important to me as well very close to my home.

Reason I chose this business:

Large selection and great value and friendly staff who are very knowledgeable.

Quality
Thumbnail of user justinc1395
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Only needed one only could find 5 pack then shipped in a huge box for $8 could have definitely been shipped better ridiculous waste. And it didn't solve the problem that's on me

Reason I chose this business:

Repeat customer

Reason I chose this product:

Trying cheaper fix first

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user culleng12
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

I placed my order. It said that it would ship within 3 to 5 business days two days later I received my order. It was back as well. Nothing was wrong with the product. It fit like a champ. I'm totally satisfied thank you.

Quality
Thumbnail of user williamm6567
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

I bought three shirts two short sleeve and a long sleeve. Have gotten compliments on the pow Mia and the J&P Cycle shirt. I live in t-shirts very comfortable sized perfect couldn't ask for a better product. Will definitely be buying more cool products from J&P Cycles had nothing but a great experience

Reason I chose this business:

Really like the style of the product

Reason I chose this product:

I wear t-shirts every day and I love to wear cool shirts that promote great and quality businesses

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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