• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,395 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8850

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,279
Neutral
317
Negative
243

Instant Feedback

35,937 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,395)

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Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user albertf372
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Awesome good fast delivery services gonna order in the near future

Quality
Thumbnail of user haroldt268
1 review
0 helpful votes
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July 29th, 2024
Verified purchase
• Updated review

$7.99 shipping for suck a small bleeder & repair fitting (2 pieces) to much

Quality
Was alittle tricky because it showed a prior address...
December 22nd, 2023
Verified site experience
• Previous review

Was alittle tricky because it showed a prior address but I was able to change to my new home address. All parts ordered showed IN STOCK,So I don't expect any different

Reason I chose this business:

I always use j&p cycles as my bike is old

Thumbnail of user georgem3181
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Perfect transaction. Good quality and packaging. Easy installation

Reason I chose this business:

Price and in stock

Reason I chose this product:

Name familiarity

Quality
Thumbnail of user stephenl1803
1 review
0 helpful votes
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July 29th, 2024
Verified purchase
• Updated review

Was lost in shipping but Jp cycles sent a replacement quickly

Thought it wasn’t the part I ordered. Was looking for a speedo that was slimmer then stock one. I assumed.440 tho meant total width but I was mistaken. Will have to modify but that’s what happens when you assume.

Reason I chose this business:

Returning customer

Reason I chose this product:

Need replacement part

Service
Quality
Great experience
June 13th, 2024
Verified site experience
• Previous review
Thumbnail of user anthonyw1904
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

It was great and shipping is always fast. Have a variety of quality parts and accessories to chose.

Reason I chose this business:

Well known and have great products.

Quality
Thumbnail of user christophern928
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Good website, fairly easy to navigate. Received products in a timely fashion.

Reason I chose this business:

Had the products needed

Reason I chose this product:

Correct for 1980 motorcycle.

Quality
Thumbnail of user joshual909
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

Pricing was fair. The shipping was really fast. Products were exactly what I ordered.

Reason I chose this business:

Had what I needed in one place and good pricing

Reason I chose this product:

What I needed and familiar with

Quality
Thumbnail of user briant968
3 reviews
0 helpful votes
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July 27th, 2024
Verified purchase
• Updated review

Great parts and service! Pipes sound great! Easy install! Very happy with my purchase!

Quality
Great service!
May 25th, 2024
Verified site experience
• Previous review
Easy to find products, competitive prices!
May 24th, 2024
Verified site experience
• Previous review
Reason I chose this business:

To find what I wanted, but available nor easy to find elsewhere!

Reason I chose this product:

Replacing small shift peg for longer one

Exhaust and air filter stage 1!
May 18th, 2024
Verified purchase
• Previous review

Easy to find the part, great price! Open box items are great.

Reason I chose this business:

Price shopping

Reason I chose this product:

Open box item made it affordable to get something I wouldn't have gotten yet.

Quality
Excellent!
October 19th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Refered by a friend

Thumbnail of user cindyw1236
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

The measurements of the bags were a little small. The material is thin. But they will do for the price.

Reason I chose this business:

I have been a customer for 10 years.

Reason I chose this product:

Need and price

Quality
Thumbnail of user jimm2908
1 review
0 helpful votes
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July 26th, 2024
Verified purchase
• Updated review

Products that I ordered where what I was looking for and a perfect fit

Reason I chose this business:

Price and service

Reason I chose this product:

They was for the application I was looking for

Quality
Great service
May 23rd, 2024
Verified site experience
• Previous review

Great service. Timely shipping

Reason I chose this business:

Great service

Reason I chose this product:

Price range

Thumbnail of user kevinc3597
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Order had to be sent in two parts, and the backlogged items took a little longer than I would have liked, but they followed through and got them to me.

Reason I chose this business:

Convenience, past experiences

Reason I chose this product:

It was what I needed at the right price.

Quality
Thumbnail of user johns16012
1 review
0 helpful votes
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July 28th, 2024
Verified purchase
• Updated review

Use J&P always and will continue to use them. Fair price, great service.

Reason I chose this product:

Wanted them

Quality
Use J&P always
July 13th, 2024
Verified site experience
• Previous review
Reason I chose this product:

Wanted them

Thumbnail of user robertt4167
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Read above it should have more hardware with it now i've got to $#*! around to kind the pedals to fit it

Quality
Thumbnail of user deniseh1536
1 review
0 helpful votes
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June 11th, 2024
Verified purchase

J&P cycles i great! I had inquired first about the speakers I just purchased to ensure it would work on my bike. I received a quick response & positive answer

Reason I chose this business:

They had what I wanted at the price I was willing to apy

Quality
Thumbnail of user justinv382
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

I got a email saying that one of the part I've been waiting on for well over a couple of months was back in stock but come to find out it wasn't and they had to mail it from the manufacturer witch didn't get the (gold club member) 2 day shipping.

Reason I chose this business:

Because had good service with them in the past

Reason I chose this product:

Because one of the parts broke on my motorcycle

Quality
Thumbnail of user clayb187
1 review
0 helpful votes
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July 29th, 2024
Verified purchase
• Updated review

It was super easy to find the part I was looking for and to make the necessary purchase

Quality
Correct product
September 25th, 2024
Verified purchase
• Previous review

The item I purchased was easy and quick to the product I received was the one I wanted

Quality
Thumbnail of user roberts10559
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

They were the only supplier with the product I needed in stock, so I didn't have a choice. Prices are higher, the military/1st Responder discount is a paltry 5%, and it cost me $8 to have an envelope shipped to me with a 3 ounce harness in it.

Reason I chose this business:

They were the only company that had what I needed in stock because their prices are so high. I had no alternative.

Reason I chose this product:

Had no choice. It was an immediate need for a client.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate your honest opinion and feedback. Thank you for taking the time to share your opinion with us.

Thumbnail of user keithe547
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

I couldn't have done the order without the help of your customer support staff! Thank You!

Reason I chose this business:

Because of the chat and excellent help answering my questions.

Reason I chose this product:

Through the help of your customer service expertise

Quality
Thumbnail of user craigm1377
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

It was exactly what I ordered and a received it in a speedy time

Reason I chose this business:

J&P is good place to order from

Reason I chose this product:

It was what I needed

Quality
Thumbnail of user dakotar75
1 review
0 helpful votes
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June 15th, 2024
Verified purchase
• Updated review

I have ordered a few part that have tended to fail within the first few uses, or items that don't mount properly, but great prices and a fairly decent selection

Reason I chose this business:

You had decent prices for the part or no one else carried what I was looking for

Reason I chose this product:

Was in need of replacement

Service
Quality
Great selection of parts but sadly my bike is limited...
February 28th, 2024
Verified site experience
• Previous review

Great selection of parts but sadly my bike is limited to sertian parts besides that great site prices, just sad I don't have the extra funds to finish up the project till later on, but def exited

Reason I chose this business:

Because you are the only place that carried forward controls that fit my bikes 2 bolt control mount

Reason I chose this product:

Bike crashed last year and the parts are needed for replacement or repairs

Thumbnail of user chuckt167
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Got a led headlight and new bucket for my 2024 street bob.
Didn't fit sent the bucket back and put the light in my sportster

Reason I chose this business:

Because they where at the event

Reason I chose this product:

Because they where at the event

Quality
Thumbnail of user mikew2799
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Good service good people fast speedy. Thank you for the service

Quality
Thumbnail of user miket2198
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

It was a nice experience was nice experience for a first time buyer

Reason I chose this business:

Because of the 10% discount for first time buyer

Reason I chose this product:

To be able to adjust my brake and clutch levers

Quality
Thumbnail of user scottm3716
2 reviews
0 helpful votes
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July 27th, 2024
Verified purchase

Very easy to order and quick response. Great with communication and notifications.

Reason I chose this business:

I have purchased many times from you.

Reason I chose this product:

Always wanted these bars.

Quality
Thumbnail of user justint766
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Overall a great experience. Shipping was fast and reasonable. The product itself was of decent quality, my issue was that it didn't work out for my application which is my own fault.

Reason I chose this business:

Came up top on google search, and seemed to have what I needed.

Reason I chose this product:

Looked like it would work from the picture. But even with modifications it was too different unfortunately.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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