• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8851

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,280
Neutral
317
Negative
243

Instant Feedback

35,938 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,396)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user justint766
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Overall a great experience. Shipping was fast and reasonable. The product itself was of decent quality, my issue was that it didn't work out for my application which is my own fault.

Reason I chose this business:

Came up top on google search, and seemed to have what I needed.

Reason I chose this product:

Looked like it would work from the picture. But even with modifications it was too different unfortunately.

Quality
Thumbnail of user joshuam1513
1 review
0 helpful votes
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July 27th, 2024
Verified purchase
• Updated review

Great place to shop, everything arrived fast in perfect condition, great quality.

Quality
J&P is my go to
October 6th, 2023
Verified site experience
• Previous review

J&P is my go to. Great products and services

Thumbnail of user nated117
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Ordered product and received as described.
I've gotta do 50 characters so now I'm rambling.

Reason I chose this business:

The first site to come up with what I’m looking for.

Reason I chose this product:

Looking to Dress up the ol girl.

Quality
Thumbnail of user pams1237
pam s.
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

JP was knowledgeable and confirmed correct part needed for a classic historical bike

fast and to the point

Reason I chose this business:

Great web site, makes it easy to save parts in my 'garage' cutomer service is fab

Reason I chose this product:

Like the look, the quality and the price

Service
Quality
Thumbnail of user gloriak501
2 reviews
0 helpful votes
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July 28th, 2024
Verified purchase

Thanks for the options.
I haven't tried it yet.
I'll let you know.

Quality
Thumbnail of user ianb1037
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

It was good. :) better than other places I shop on. But your search feature should be more precise.

It was good. The person I spoke to was very nice.

Reason I chose this business:

It was better priced and shipping was free. :)

Reason I chose this product:

Needed it lol

Service
Quality
Thumbnail of user johnn2849
1 review
0 helpful votes
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July 29th, 2024
Verified purchase
• Updated review

Always a great place for parts. Ordered rings but ends up being the wrong size,

Reason I chose this business:

They have it all. One stop shop.

Reason I chose this product:

Because I need them!

Service
Quality
Look here first folks and save yourself a bunch of time.
October 10th, 2023
Verified purchase
• Previous review

Love this company. Always a good experience shopping for the special things I need. Great selection. Fast shipping and good prices.

Reason I chose this business:

Always has what I need and they make it easy.

Quality
Always a good experience.
September 8th, 2023
Verified purchase
• Previous review

Every perches I ever done with JP has been positive. Good product easy returns and fast shipping.

Thumbnail of user donaldw1405
1 review
0 helpful votes
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July 28th, 2024
Verified purchase
• Updated review

Fast shipping on parts for old motorcycles that isn't carried by anyone else at a good quality.

Reason I chose this business:

Parts availability

Quality
I get what I need for old bikes, thanks
March 25th, 2024
Verified site experience
• Previous review
Thumbnail of user shannonb943
2 reviews
0 helpful votes
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July 29th, 2024
Verified purchase

Really wanted the drag specialties flame grips, but they're out.

Reason I chose this business:

I've shopped with y'all in the past and have had good experiences.

Reason I chose this product:

I needed new grips (current ones are old and sticky) and will now need new gloves because of the current sticky grips I will be replacing.

Quality
Thumbnail of user mileso9
2 reviews
0 helpful votes
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July 3rd, 2024
Verified purchase
• Updated review

I have been looking for bags that fit my 24 Fat Boy without relocating my rear lights. These are perfect for holding necessities for the road.

Reason I chose this business:

Prior satisfaction

Reason I chose this product:

They sound like the answer to my saddlebags problem. Getting bags that will fit without moving the tail lights.

Quality
The web page didn't refresh, took 8 tries to get the...
June 22nd, 2024
Verified site experience
• Previous review

The web page didn't refresh, took 8 tries to get the order placed. Now I am happy that my order went through.

Reason I chose this business:

Prior satisfaction

Reason I chose this product:

They sound like the answer to my saddlebags problem. Getting bags that will fit without moving the tail lights.

These pipes are sweet
April 22nd, 2024
Verified purchase
• Previous review

Easy install, sound great. I will get the street pro tuner soon.

Reason I chose this business:

Price is right. Quick delivery, excellent customer service.

Reason I chose this product:

I wanted loud pipes and they fit my bike nicely.

Quality
Thumbnail of user bryanp649
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Did not end up needing the rear master cylinder and will need to return. Will need info on returning.

Quality
Thumbnail of user monicaw577
2 reviews
0 helpful votes
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July 22nd, 2024
Verified purchase

Experience was good. Will order from them again. Item was well packaged and arrived on time.

Thumbnail of user frankt1206
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

The survey is annoying
I ordered 2 things
I got 1 so far
So?
I'm waiting.

Reason I chose this business:

Idk
Tall popped up when I searched for the parts I wanted.

Reason I chose this product:

I needed them

Thumbnail of user kristofferr1
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

Got my stuff. The filters suck $#*!. Look at a website like microcenter or newegg and see how the filter works perfectly compared to the trash y'all call a filter

Quality
Thumbnail of user vic9
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Easy and quick to find what I needed and ordering was easy as well

Reason I chose this business:

It came up first on google chrome

Reason I chose this product:

Replacement

Thumbnail of user francisw185
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

The tourpak latch was easy to search out and installed easily. It was a direct fit.

Reason I chose this business:

I have used them before

Reason I chose this product:

It was a direct replacement

Quality
Thumbnail of user roberth7510
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

Paid $20 extra To get my shipment faster, but it was still late. It wasn't worth the $20. Still will recommend…

Reason I chose this product:

Old-school look

Quality
Thumbnail of user seans1484
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

I found it very easy to find what i was looking for. It was easy to check out. You guys are great!

Reason I chose this business:

I was at Cannonball HD here in Terre Haute, IN. Talk with Brock Heaton & he gave me your information.

Reason I chose this product:

Shopped around. You had what i was looking for at the lowest cost but still great quality.

Quality
Thumbnail of user kennethp1117
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

The service was good. The parts were the right ones and the delivery was right on time. I would recommend ordering from J And P cycles

Reason I chose this business:

The Harley shops didn’t have the right part and the price was too high

Reason I chose this product:

Was exactly what I wanted

Quality
Thumbnail of user rays1071
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

Great experience,painless. The web site was easy to navigate.I'm going to order more products for my Harley Davidson.

Reason I chose this business:

Simple order

Reason I chose this product:

American made

Quality
Thumbnail of user nathanm1005
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

Ordered a visor thought it said mainframe helmet but it's the wrong one but they are taking care of it and I'll be back to shop here in the future

They got me fixed up

Service
Quality
Thumbnail of user tjb219
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Plug did not do what it said it would do. Now it will be more hassle than it's worth to get my money back.

Reason I chose this business:

Easy access fast shipping good products

Reason I chose this product:

I am having troubles with my LED lights

Quality
Thumbnail of user danielc4470
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

I was look for a Specific item, Speakers for my 2005 Electra-Glide. I used the search function and it quickly took me to the exact items I needed.

Reason I chose this business:

Recommended by my mechanic at DOA Motorcycles, Bullhead City. AZ

Reason I chose this product:

Need replacement speakers after a crash that broke the cones.

Service
Quality
Thumbnail of user adamg1326
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Great online catalogue. I just wish there was less focus on model specific parts and I could be shown actual product dimensions to know if it will work for my bike or not.

Reason I chose this business:

Lowest price on the item I wanted from a vendor that had both front and rear matching tires. Known for fast order processing!

Reason I chose this product:

Top tier product with superb reviews all across the board

Quality
Thumbnail of user adamc1598
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

The quality of my voltage regulator was nothing short of surprising through this company. The extra couple inches of connector length made installation and reconnection simple.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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