• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,397 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8852

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,281
Neutral
317
Negative
243

Instant Feedback

35,937 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,397)

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Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user roberth7510
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

Paid $20 extra To get my shipment faster, but it was still late. It wasn't worth the $20. Still will recommend…

Reason I chose this product:

Old-school look

Quality
Thumbnail of user kennethp1117
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

The service was good. The parts were the right ones and the delivery was right on time. I would recommend ordering from J And P cycles

Reason I chose this business:

The Harley shops didn’t have the right part and the price was too high

Reason I chose this product:

Was exactly what I wanted

Quality
Thumbnail of user seans1484
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

I found it very easy to find what i was looking for. It was easy to check out. You guys are great!

Reason I chose this business:

I was at Cannonball HD here in Terre Haute, IN. Talk with Brock Heaton & he gave me your information.

Reason I chose this product:

Shopped around. You had what i was looking for at the lowest cost but still great quality.

Quality
Thumbnail of user rays1071
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

Great experience,painless. The web site was easy to navigate.I'm going to order more products for my Harley Davidson.

Reason I chose this business:

Simple order

Reason I chose this product:

American made

Quality
Thumbnail of user nathanm1005
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

Ordered a visor thought it said mainframe helmet but it's the wrong one but they are taking care of it and I'll be back to shop here in the future

They got me fixed up

Service
Quality
Thumbnail of user tjb219
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Plug did not do what it said it would do. Now it will be more hassle than it's worth to get my money back.

Reason I chose this business:

Easy access fast shipping good products

Reason I chose this product:

I am having troubles with my LED lights

Quality
Thumbnail of user adamg1326
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Great online catalogue. I just wish there was less focus on model specific parts and I could be shown actual product dimensions to know if it will work for my bike or not.

Reason I chose this business:

Lowest price on the item I wanted from a vendor that had both front and rear matching tires. Known for fast order processing!

Reason I chose this product:

Top tier product with superb reviews all across the board

Quality
Thumbnail of user danielc4470
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

I was look for a Specific item, Speakers for my 2005 Electra-Glide. I used the search function and it quickly took me to the exact items I needed.

Reason I chose this business:

Recommended by my mechanic at DOA Motorcycles, Bullhead City. AZ

Reason I chose this product:

Need replacement speakers after a crash that broke the cones.

Service
Quality
Thumbnail of user adamc1598
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

The quality of my voltage regulator was nothing short of surprising through this company. The extra couple inches of connector length made installation and reconnection simple.

Quality
Thumbnail of user melvinb264
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Was able to get a replacement battery that fist my iron 883. Delivered on time works perfectly.

Reason I chose this business:

I have used them for all me HD ordering parts and upgrades.

Reason I chose this product:

Needed a new battery and I need to watch every dollar right now and was able to get a replacement battery that fits and works just as well as a HD battery.

Quality
Thumbnail of user johnf6157
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

So far, easy to order, fit perfectly. A bit smaller than stock but passed inspection.

Reason I chose this business:

Online reputation

Quality
Thumbnail of user daleh662
1 review
0 helpful votes
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July 27th, 2024
Verified purchase
• Updated review

Great service...except for the lengthy survey which I hate.

Quality
Great
May 24th, 2024
Verified purchase
• Previous review

Quick & Easy...,,,

Reason I chose this business:

New kick stand for my Harley

Reason I chose this product:

HAAAA... Because I needed one. Have a nice day.

Quality
Thumbnail of user rickk607
1 review
0 helpful votes
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July 27th, 2024
Verified purchase
• Updated review

Great website and easy ordering
Quick shipping. Always have good experience with them.

Reason I chose this product:

Like Metzler

Quality
Quick ordering
April 25th, 2024
Verified purchase
• Previous review

Quick ordering was impressed with the timely delivery.

Quality
Thumbnail of user johne3244
1 review
0 helpful votes
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July 27th, 2024
Verified purchase
• Updated review

Great product and fast shipping. Excellent customer service.

Reason I chose this business:

Best prices and products aroud.

Reason I chose this product:

Matches the turn signals I already have.

Quality
Great shopping experience
June 13th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Always order from this company.

Reason I chose this product:

Installing new pipes.

Thumbnail of user josephf2070
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

I like shopping from home, it's also nice that JPs lets me know the part will fit my bike.

Reason I chose this business:

I like shopping from home and JPs make it easy

Reason I chose this product:

Rear speakers

Quality
Thumbnail of user donnas2819
2 reviews
0 helpful votes
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June 26th, 2024
Verified purchase
• Updated review

As always, ordering was super easy. Gloves arrived really quick. They are true to size, and super soft. Very well made!

Reason I chose this business:

Always a pleasure to do business with. Never disappointed with anything I’ve bought.

Reason I chose this product:

Anniversary

Quality
I love doing business with you all
May 16th, 2024
Verified site experience
• Previous review
Reason I chose this business:

You are great to deal with!

Reason I chose this product:

Need new riding gloves.

Thumbnail of user stevew2627
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

My recent purchase was a very nice jacket. It is truly a gorgeous jacket for me. It has built in armor.
My wife thinks it is sexy on me! That's nice too.

Reason I chose this business:

Great service for a very wide variety of older parts.

Reason I chose this product:

My two older HD bikes drive my purchases.

Quality
Thumbnail of user lisat2724
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Fast…easy…. And great! BUT you got to be kidding me with these always 50 Characters though. If it wasn't for talk to text, you wouldn't have received a review

Quality
Thumbnail of user chrish3959
1 review
0 helpful votes
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May 27th, 2024
Verified purchase
• Updated review

The regulator I got did not come with a barrel connector on the hot wire.
Had to purchase that at autoparts store to complete wiring. Also the hot wire was almost too short to reach my connection block behind the battery.

Reason I chose this business:

Free shipping n Veterans discount

Reason I chose this product:

Drag Specialties supposed to be good product. Although the drag specialties stator I got last year went out in 15 months. Must of been a bad batch I received.

Quality
Outstanding!
May 19th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Free shipping n Veterans discount🇺🇸🪖👍🏼

Reason I chose this product:

I got a drag specialties stator n battery so figured I'd try the voltage regulator to get me back ridin

Thumbnail of user stevef1701
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Easy to order, and apply gift card to purchase, received within a week.

Reason I chose this business:

Have used them for years with very good service

Reason I chose this product:

Looks, matched the theme

Quality
Thumbnail of user jamieb1431
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

I love the comfort of this seat. I put it on my 23 street glide.

Quality
Thumbnail of user jasonl2135
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

Easy to find products that fit and replace old parts! Site was easy to navigate!

Reason I chose this product:

Need new ones

Quality
Thumbnail of user paulp2722
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

Order a pair of handle bar grips all ready put them on should have done this a couple years ago they seem to take some of vibration out.

Quality
Thumbnail of user jerryg1073
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

I needed tires for my Road Glide and within minutes I found them, verified their size and ordered them. The were here in less than a week. I'm super happy. This is the second set I've purchased from JP and will do it again!

Reason I chose this business:

Good price, good service. I'm never disappointed.

Reason I chose this product:

Excellent quality, comfort and ride.

Quality
Thumbnail of user jamesm10420
Jim
1 review
0 helpful votes
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May 27th, 2024
Verified purchase
• Updated review

The light easily mounted and the electric hookup was as expected, for the cost the turn signal should had been sequential. Overall the light is bright and adds a nice safety feature to wake up the zombies behind me.

Reason I chose this business:

Easy search for items which have been as expected quality items.

Reason I chose this product:

Wanted a clean factory looking highly visible tail light that was easy to install.

Quality
Nice to get notification of when item was in stock
March 7th, 2024
Verified site experience
• Previous review

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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