• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,401 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8856

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,285
Neutral
317
Negative
243

Instant Feedback

35,938 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,401)

Rating

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user darrellc295
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Product was received on time and packaged well. Installed both items on the Harley and very satisfied. My clutch is very adjustable!

Quality
Thumbnail of user scotte1102
1 review
0 helpful votes
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July 4th, 2024
Verified purchase
• Updated review

Easy to find the right tire on the website. I've ordered all my tires for 2 motorcycles for the last several years.

Reason I chose this business:

Helpful and easy to deal with.

Reason I chose this product:

Needed a new front tire.

Quality
New Tire purchase
April 19th, 2024
Verified purchase
• Previous review

I've ordered tires from J & P multiple times now and it's always been easy and quick delivery.

Reason I chose this business:

I like the online options of products. I've also visited the store multiple times in Tennessee. Great selection of parts and accessories for my bikes.

Reason I chose this product:

My tires were worn and needed replacment.

Quality
Thumbnail of user adamo619
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

I received my parts quickly, the order was accurate and the quality excellent

Reason I chose this business:

Had the parts I needed at good prices

Reason I chose this product:

Price and quality

Quality
Thumbnail of user johnz1772
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

A+ no issues parts were as described. I am happy that I got to sit here and waste my time on this review.

Quality
Thumbnail of user veronicam915
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

I'm always surprised on how fast my items arrive. I'm content with the service and products.

Reason I chose this business:

Great experience everytime

Reason I chose this product:

Needed the product

Quality
Thumbnail of user masonl82
2 reviews
0 helpful votes
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July 19th, 2024
Verified purchase

Easy to find and purchase what I needed and it was delivered in 3 business days.

Quality
Thumbnail of user serged61
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

Quick delivery! While having problems with the inventory/computer! Good communication about that and also taking care of my order that need to be redone!

Reason I chose this business:

Good parts at a good price!

Reason I chose this product:

Heat shields for my exhaust!

Quality
Thumbnail of user davel1230
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

Thank you for the excellent response and service. This is my first order, but won't be my last. J&P Cycle has a large selection of HD accessories that I will definitely be interested in down the road.

Reason I chose this business:

J&P had what I needed.

Reason I chose this product:

It was what I needed to mount my new custom sissy bar and still be able to use my detachable bags.

Quality
Thumbnail of user mathewe37
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Ordered some tires. Got them. They are very nice! 👌
Look good
Ride good
All good

Reason I chose this business:

Good prices

Reason I chose this product:

Reccomended by my tire guy

Quality
Thumbnail of user gaylons5
1 review
0 helpful votes
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July 19th, 2024
Verified purchase
• Updated review

You guys took care of me, I wasn't quite sure what would work but they set me straight.

Service
Quality
Many choices, easy to navigate
March 3rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Best selection

Reason I chose this product:

Need it now

Thumbnail of user pamelay702
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Items were easy to search do someone that is a novice to fixing things. Prices were decent and the items arrived within a week.

Reason I chose this business:

Availability

Reason I chose this product:

Specific repair

Quality
Thumbnail of user brado142
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

I have always been happy with the pricing and service that I have received when buying motorcycle tires. Would highly recommend J&P.

Reason I chose this business:

Selection and price

Reason I chose this product:

Familiar with the brand

Quality
Thumbnail of user richardl3559
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Parts and a correct fit and exactly as described.so that was a plus.

Reason I chose this business:

Catalog of parts for my bike.
2014 Harley-Davidson FXDL.
Only with for more available parts.

Reason I chose this product:

Not an exact fit, but modification made it fit PERFECTLY.

Quality
Thumbnail of user janem1487
3 reviews
0 helpful votes
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June 25th, 2024
Verified purchase

Ordering was easy, delivery prompt & was exactly what I was looking for. Very happy with purchase. Would definitely order again from J& P cycle

Quality
Thumbnail of user christophera1411
1 review
0 helpful votes
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June 24th, 2024
Verified purchase
• Updated review

Products shipped out quickly, first time being an RPM member and it's worth it. Products are as described. No issues.

Quality
Found everything I need!
June 21st, 2024
Verified site experience
• Previous review
Thumbnail of user brendar2015
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Got it on time got the right items but whoever put it in its shipping box bent it in 2 places and ruined the primary gasket

It was easy but kinda stupid that i have to pay to return a the item they damaged

Reason I chose this business:

Always had good experiences with them till this one

Reason I chose this product:

Decent price good product till someone bent it

* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.

Thumbnail of user vishalr39
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

The windshield is a perfect fit. I can adjust the height of the windshield being closer to the headlight or raise it to block out more wind. The install took about an hour. The material is very durable and lightweight.

Reason I chose this business:

Great price with plenty of options

Reason I chose this product:

Needed proper height on windshield without an oversized look

Quality
Thumbnail of user nickm1584
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Awesome experience so far. Parts fit perfectly and the bike is looking better and better as the chrome goes away.

Quality
Thumbnail of user matthewh1552
5 reviews
0 helpful votes
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June 15th, 2024
Verified purchase

It all started when I went to the Google to search for Mirrors for my wife's bike, and J&P Cycles was one of the first links to pop up. I go to the site, I search for Mirrors for Yamaha Virago, it brings up tons of options. Oh wait... I need new mounting studs for them because I found out (the hard way) that the right side stud is reverse thread, and after taking an Impact Wrench to it, you can probably imagine what happened to it! Lol. Luckily, I only stripped the threads on the stud. So I search for the mounting studs with reverse threads... done like dinner, and ordered those too!

Bottom line, it was super easy to find the parts that I needed. You don't need to be super descriptive, just put in keywords and you'll find what you need. Look at the pictures, they're super good and show the details that you're looking for.

Note to buyers: If you buy Kuryakyn Zombie Skeleton Hand Mirrors #P*******, it will say in the description that hardware is included. This kit came with the studs that I needed to mount said mirrors, so I'm sure that other mirror kits of this brand come with the same thing. Keep that in mind.

Reason I chose this business:

Recommended from a friend, and I'm glad I took him up on his recommendation.

Reason I chose this product:

My woman needed mirrors, man! Lol

This was a very good, well packaged kit, that was also packaged in very good packaging! 🤣🤣

Quality
Thumbnail of user audreyb463
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

We go to JP for all bikes, consistently a good experience for many years and many parts!

Quality
Thumbnail of user bradyn29
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Easy to navigate website. Very good descriptions. Thank you

Reason I chose this product:

Heard they were good

Thumbnail of user michaelm14587
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

My parts came very quickly and were perfect. Priced cheaper than the shops.

Reason I chose this business:

Great parts and prices

Reason I chose this product:

Couldn't get it at my local shop.

Quality
Thumbnail of user joem3538
Joe
1 review
0 helpful votes
  • Send Message
July 25th, 2024
Verified purchase
• Updated review

I haven't had any problems so far. Products are working as promised.

Reason I chose this business:

Trusted name in motorcycle aftermarket.

Reason I chose this product:

Because I need them for my motorcycle

Quality
So far so good!
September 26th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Used in the past, reliable.

Reason I chose this product:

Cuz I wanted them

So far so good!
July 14th, 2024
Verified site experience
• Previous review

So far so good! Will let you know upon more usage!

Reason I chose this business:

Trusted name in motorcycle aftermarket.

Reason I chose this product:

Because I need them for my motorcycle

Thumbnail of user markm3052
2 reviews
0 helpful votes
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July 24th, 2024
Verified purchase

Very easy to navigate the website and review several options

Quality
Thumbnail of user alanb1654
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Received my order very quickly split between a Thursday and the following Monday.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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