• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8860

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,288
Neutral
317
Negative
243

Instant Feedback

35,948 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,405)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user royc744
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Always liked JP… just wished you still had a paper back catalog to browse through.

Reason I chose this business:

Avalability

Reason I chose this product:

Replacements parts for the old hog

Quality
Thumbnail of user frankp1592
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase
• Updated review

As always when I called with a question they were very helpful

Reason I chose this business:

Because I always do

Reason I chose this product:

Dunlop American Elites are the Best Tires ever. I get about 14k miles on the rear and 16k-18k on the fronts

Service
Quality
Wasn't sure about which part I needed and the online...
April 22nd, 2024
Verified site experience
• Previous review

Wasn't sure about which part I needed and the online chat fixed me up right away

Reason I chose this business:

Been using J&P Cycles for years now... my go to

Reason I chose this product:

Recommendation from online chat

Thumbnail of user jordanh745
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

I've always had good luck with j&p, and will continue to use them.

Reason I chose this business:

Have been using them for 10 years now.

Reason I chose this product:

Needed a bright headlight

Quality
Thumbnail of user brady71
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

J&P always has what I need! Ordered some clutch parts and they came quick!

Reason I chose this business:

Your website is informative and helps make sure I get the right parts for my bike.

Service
Quality
Thumbnail of user michaelc10350
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Awesome company I always order my parts from j&p cycles thanks again

Reason I chose this business:

Great prices

Reason I chose this product:

They always have what I need

Quality
Thumbnail of user sarah1175
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Good but wrong part need to send it back having hard time returning

Reason I chose this business:

Only place to find part

Reason I chose this product:

Needed these products for fixing my bike

Quality
Thumbnail of user chrisa2356
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Good experience, fast shipping, good price, but I ordered the wrong part

Reason I chose this business:

Only carrier

Reason I chose this product:

Only ones I found

Quality
Thumbnail of user timothya730
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Everything went well just not what I wanted will be sending the Anabar grips back to JP cycles for a refund

Service
Quality
Thumbnail of user victorj250
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Good experience Will shop again soon you guys had many parts to choose from with good prices, definitely will shop again for parts for my bike. Thank you.

Quality
Thumbnail of user jesser234
2 reviews
0 helpful votes
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July 20th, 2024
Verified purchase
• Updated review

Is ok good parts but shipping takes long to get here to my home

Reason I chose this business:

Good to find parts

Reason I chose this product:

Price is good

Quality
Good ok
February 22nd, 2024
Verified purchase
• Previous review

Good easy to shop online found what I was looking for

Reason I chose this business:

Reliable services

Reason I chose this product:

Good for the money 💰 prices and reviews

Quality
Thumbnail of user briand2768
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Amazing experience flawless website hands down easiest shopping experience ever definitely pay for faster shipping took forever in the mail

Quality
Thumbnail of user jessef393
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I ordered my part overnight delivery on Sunday. I was expecting part on Tuesday. The part didn't even ship until Wednesday. I received part on Friday.

They never replied.

Reason I chose this business:

For the overnight shipping.

Reason I chose this product:

My customer needed part replaced.

Service
Quality
Thumbnail of user anthonyd1280
2 reviews
0 helpful votes
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May 20th, 2024
Verified purchase

Found a new Shorty helmet for my wife at a decent price and a sena com unit made to fit it. Been shopping with these guys for years and they are usually my go to place for riding parts and equipment. Pretty fast shipping on their part also.

Reason I chose this business:

Usually have good selection and sales that make my budget happy.

Reason I chose this product:

Wife picked the helmet she wanted and I surprised her with a intercom to go with it.
First ride using both coming up...will see how she likes.

Quality
Thumbnail of user jeffk1518
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

The product worked great. One person brake bleed is the best. Shipping to a little over a week, that could improve

Reason I chose this business:

Price and familiarity from previous purchases

Reason I chose this product:

Highly rated on many Harley forums

Quality
Thumbnail of user cedricg67
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

My experience was great. They ordered my part and it was received in a timely manner. With a great staff of people

Reason I chose this business:

I've heard about their service

Reason I chose this product:

My brother has the same part from J&P Cycles

Thumbnail of user christopherd2142
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

Easy to find what I was looking for, ordered and all was well packaged and delivered in just a couple days

Reason I chose this business:

Had all the parts I was looking for.

Reason I chose this product:

Did some research and S&S has been a leader in Harley performance parts for decades

Quality
Thumbnail of user shawne259
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

It was great until I took this survey. No news is good news with on line shopping.

Reason I chose this business:

Had the right part

Reason I chose this product:

I've used it before

Quality
Thumbnail of user robertl5538
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Quick and easy and exactly what I wanted the blue wires stand out on my black bike looks sharp

Reason I chose this business:

I always shop at J&P

Reason I chose this product:

Needed new plug wires

Quality
Thumbnail of user scottf1769
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

My order shipped out the same day I placed it.
I was looking for the most cost effective products I could and found a lot of items out of stock.
I eventually found the 2 items although not the cheapest price ones J&P carries

Reason I chose this business:

Price and they had what I needed in stock

Quality
Thumbnail of user panheadmarkw
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Have the parts I need for my classic 49. I will looking into some more parts for my pan.

Reason I chose this business:

As mentioned above

Reason I chose this product:

Can't find this type anywhere else for the price.

Quality
Thumbnail of user johns16053
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Found what I was after and bought it. Was everything I had dreamed it would be.

Reason I chose this business:

Dealt with them for years always been happy with them

Thumbnail of user kyleb1152
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Product was as described. It was packaged well and promptly shipped and delivered.

Reason I chose this business:

Product was sold out on companies page so I shopped around and found it in stock and ordered it.

Reason I chose this product:

I have used coworkers before and thought it was time to purchase my own for the shop.

Quality
Thumbnail of user damienz14
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Ordered some shocks and brake pads they were here quick and they're exactly what I ordered thank you

Reason I chose this business:

I get everything from here because of the service

Reason I chose this product:

I need lowering suspension for my Dyna and brake pads

Quality
Thumbnail of user michaelh8655
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

It was easy! I was very impressed with the flow of the website.

Reason I chose this business:

Location, price

Quality
Thumbnail of user sherinew5
1 review
0 helpful votes
  • Send Message
July 15th, 2024
Verified purchase

The guys at the Sturgis location were very helpful and was able to order exactly what we needed.

Reason I chose this business:

Had the product we wanted.

Reason I chose this product:

Couldn’t find the same product elsewhere.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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