• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8860

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,288
Neutral
317
Negative
243

Instant Feedback

35,948 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,405)

Rating

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user johnc11957
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

Fantastic experience throughout the entire process! Great available information on tire,great price just an overall splendid, swell and fun event! Excellent company to have foe my motorcycle needs J&P has always delivered.

Reason I chose this business:

Returning customer

Reason I chose this product:

The Dunlap elite 4 is the BEST tire.

Quality
Thumbnail of user willards60
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase
• Updated review

Great company super fast delivery, great product and great website

Reason I chose this business:

I needed oil and filter

Quality
Great experience
February 20th, 2024
Verified purchase
• Previous review

Fast and easy. Fast delivery and great product. Thank you

Quality
Thumbnail of user jameso1801
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Exactly how it is supposed to be. Thank you. No complaints just what I needed.

Reason I chose this product:

Price and convenience

Quality
Thumbnail of user kevinf2075
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Part arrived quickly and as described. Unfortunately the threaded connection was wrong size.

Reason I chose this business:

Found online.

Reason I chose this product:

Fit what I was looking for at good price.

Quality
Thumbnail of user stevenb3666
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Was very pleased with service, and my crash bar, I will be shopping here again soon.Thank you.

Reason I chose this business:

Better selection of parts

Reason I chose this product:

Cheaper prices than Harley Davidson

Quality
Thumbnail of user aaronm1370
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

I ordered close to 5:00 pm and it was shipped within the hour. Very impressed! Thank you

Quality
Thumbnail of user dennisp1002
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Ordered 2 small American flags. Fit my flag holders perfectly

Reason I chose this product:

I need to replace flags

Quality
Thumbnail of user dalec672
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Great price for fender easy to locate part on web site place order fast delivery

Quality
Thumbnail of user brianm1459
2 reviews
0 helpful votes
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July 22nd, 2024
Verified purchase

Simple and easy to find parts for specific motorcycles. Great shipping options

Reason I chose this business:

Price, shipping, easy to use website

Reason I chose this product:

Brand name and price

Quality
Thumbnail of user jodyk184
2 reviews
0 helpful votes
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July 2nd, 2024
Verified purchase
• Updated review

I like to turn around time, pretty good service. Open box and closeouts fit my budget a little better.

Reason I chose this business:

I was just browsing

Reason I chose this product:

Great price

Quality
Really like the payment options available,helps me...
February 18th, 2024
Verified site experience
• Previous review

Really like the payment options available,helps me out quite a bit!

Reason I chose this business:

Quality products

Reason I chose this product:

Outstanding value

Quality parts, good prices
January 11th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Quality parts, good prices.

Love the free shipping
January 1st, 2024
Verified site experience
• Previous review

Love the free shipping. Pretty awesome closeout prices also! Thanks

Reason I chose this business:

Good business in the past.

Got a great price o Shinko tire!
December 7th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Been shopping off & on for close to 20yrs

Love the free shipping!
November 8th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Old school t-shirt I wanted.

I really like the free shipping on certain items
November 8th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Good prices and good experience as far as shipping times in the past.

Love to find parts for my EVO'S!
October 22nd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Have been shopping off and on with j&p cycles for over 20 years

Great to have access to parts for my "86" FLHTC
October 19th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Reliable, no Chinese crap that says "It will fit"! And sure enough, it doesn't.

Thumbnail of user adriennes250
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Great! Absolutely love my Cobra pipes. They sound great! Easy to install.

Reason I chose this business:

Shopped here before.

Reason I chose this product:

Wanted to change out my stock pipes.

Quality
Thumbnail of user dougc845
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

I think the use of Fed Ex for retail delivery is not a good choice.
Box was beat up and and the handlebars I purchased were hanging out of the box.
Thankfully there was no damaged. Otherwise the purchasing experience was very good

Reason I chose this business:

You had the part I wanted in stock

Reason I chose this product:

Upgrade part for motorcycle

Quality
Thumbnail of user caidenb2
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Was great as always. Jp always gets me out of being broke down and have never had a single trouble with an order!

Reason I chose this business:

They always have what I need

Reason I chose this product:

Need it for a project.

Quality
Thumbnail of user christopherb3118
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

I ordered a set of Baron Customs T bar for my 2007 yamaha v star 650, packaging was great, handlebar quality was great, install went smooth with no issues! Just ordered license plate frame and bracket

Reason I chose this business:

Recommended by friend

Reason I chose this product:

To customize my new bike!

Quality
Thumbnail of user williamf2700
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Quick fast, easy and simple. The product that I ordered was delivered on time. There was no damage to the product and I was extremely happy that you had what I was looking for in stock.

Reason I chose this business:

You had exactly what I was looking for and most importantly you had it in stock

Reason I chose this product:

Because it was exactly what I was looking for to get my dad for Father's Day.

Quality
Thumbnail of user eugenew363
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Ordered on line. Very easy and a good price. Will use J & P again. You get a good product for a fair price.

Reason I chose this business:

Used before very fast chipping.

Reason I chose this product:

Looks correct on a restoration

Quality
Thumbnail of user elv13
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

The Vans & Hines exhaust purchased were a great change from purchased stock exhaust. They sound great! These came in a matte black. Nice.

Reason I chose this business:

Availability of accessories.

Quality
Thumbnail of user vernonh163
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

Was a customer decades ago, then it seemed it went thru a change [owners?] so i gave it a few years. Now its been perfect once again.

Reason I chose this business:

Old source, good prices.

Reason I chose this product:

So i can ride again? LOL

Quality
Thumbnail of user nathanr641
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The site stated that the switches I ordered were a direct replacement. They were not. I needed an additional item. Which I ordered. That was almost $300.

Did not receive any help my call was after hours

Reason I chose this business:

Had what I "needed" in stock

Reason I chose this product:

Was in stock

Quality
Thumbnail of user leel624
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

No problems. No complaints. Looking at buying another tire when ready.

Reason I chose this business:

Had the product I wanted.

Reason I chose this product:

Fits my bike.

Quality
Thumbnail of user marka3454
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

It was great. I found what I was looking for. Now I am just adding words so I can move on.

Reason I chose this business:

They had what I wanted

Reason I chose this product:

They look great.

Quality
Thumbnail of user pauls5643
2 reviews
0 helpful votes
  • Send Message
May 16th, 2024
Verified purchase

I frequently buy things from JP because of the wide selection of aftermarket parts they have available. Great descriptions and parts matching to different bikes. They are a goto for me when buying online.

Reason I chose this business:

Large inventory of aftermarket parts

Reason I chose this product:

It’s perfect for this build and a great price

Quality
Thumbnail of user kennethw1470
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

It was fast n easy. It was also a well known brand name book. It's not perfect but can get you by.

Reason I chose this product:

I have 2 twin cams and want to learn more

Quality
Thumbnail of user nicolasv39
3 reviews
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

Called after delay in getting battery shipped. Attempted to canceled order for "taking too long to ship ", but was unable to even though it had not been shipped. Jp spent money to ship and spent money to have me ship back, along with hassle to return to UPS. Look for way to stop an order that has not shipped. Cost savings.

Reason I chose this business:

Easy to use website and competitive pricing.

Reason I chose this product:

Fast at shipping, except for battery, took 3 days from order to ship out.

Quality
Thumbnail of user joeo684
Joe
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase
• Updated review

I ordered a Dunlop D401 rear tire for my motorcycle 2006 softail standard. 200/55/17
They shipped it to me and it arrived promptly.
Could not be more satisfied with a business that does what they say they are going to do.

Reason I chose this business:

So far, they have the best professionalism in the game from my experience.

Reason I chose this product:

They were appropriate for my particular motorcycle.

Quality
Thank you
October 17th, 2023
Verified site experience
• Previous review

Thank you. Everything good as it should be

Reason I chose this business:

They had what I needed at a good price

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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