• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1271
  • Quality
    8861

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,287
Neutral
317
Negative
243

Instant Feedback

35,956 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,406)

Rating

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user johnk6159
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

I'm in the Philippines and am happy now that I am able to get items for my Harley. Haven't installed all items yet but they seem to be of good quality and came sooner than I expected.

Very helpful and walked me through the overseas shipping

Reason I chose this business:

Have purchased from them before when I was still in the US and they always had a good reputation. I just wish they would ship larger items. I need a seat but they said they can't ship it. Don't quite understand that one even if the shipping costs are a little higher it would be nice to get all the things I need

Reason I chose this product:

That's what I needed to upgrade some items

Service
Quality
Thumbnail of user jeffh2072
2 reviews
0 helpful votes
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July 19th, 2024
Verified purchase

Your site said the part would fit my bike but it doesn't. The wire cover will not fit

Reason I chose this business:

Have bought from you before

Reason I chose this product:

Needed brake switch

Quality
Thumbnail of user austinr382
1 review
0 helpful votes
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June 19th, 2024
Verified purchase
• Updated review

Excellent product and great time on the shipping. I've never had to wait over a week to get my order

Reason I chose this business:

Always fast on shipping and great service

Reason I chose this product:

Best quality

Quality
Your guys are $#*!ing awesome 😎
April 21st, 2024
Verified site experience
• Previous review
Reason I chose this product:

I just got a new bike and needed some new bags and a t shirt

Thumbnail of user eduardoa249
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

I was traveling and used my phone to place an order as a gest and somehow I got the wrong address and did not noticed until it was already on its way.
I wrote you an email, and you responded quickly

Reason I chose this business:

I have bought before

Reason I chose this product:

I have used them before

Service
Quality
You are ok
February 13th, 2024
Verified purchase
• Previous review

I like to buy from you because I can choose for an specific motorcycle, since I order from outside the USA, I have to be sure that I got the right parts, otherwise is not worth it to return it

Reason I chose this business:

You have a lot of parts for Harleys

Reason I chose this product:

Seems that you sell quality parts

Quality
Thumbnail of user caryr276
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Due to a mistake on my part, I lost part of my rear turn signal on my Peter Fonda Honda. I was afraid that I would have to replace my turn signals.

Reason I chose this business:

J&P had a light that looked exactly like it, and it worked. I only had to replace the lens.

Reason I chose this product:

Explained above

Quality
Thumbnail of user krisb416
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Ordered my tires on a Tuesday and they were on my porch on Thursday. Been a loyal customer for years and not going anywhere. These guys have the right parts at the right price and ship them lightening fast. Why shop anywhere else? Thanks again J&P!

Reason I chose this business:

They are my go to for parts

Reason I chose this product:

Value / performance

Quality
Thumbnail of user travisl358
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Love your store…………………:::………………,,,,……………………………………………….

Quality
Thumbnail of user jeffk1527
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Ordered my tires with free shipping which I appreciate, and had them in a week

Reason I chose this business:

Price was good and I had a rebate coupon

Reason I chose this product:

Same reason

Quality
Thumbnail of user larryc1687
2 reviews
0 helpful votes
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July 19th, 2024
Verified purchase

Very good! No issues. Order was shipped and received I. A timely manner.

Quality
Thumbnail of user regt13
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Shop there in Daytona at the store and online is great as well.

Reason I chose this business:

Repeat customer

Reason I chose this product:

Needed grips found a few other things I liked

Quality
Thumbnail of user markt2732
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Always have what I need. Rear tire and brakes. Quick delivery as well

Reason I chose this business:

Start and stop at j&p

Reason I chose this product:

It's what my bike needs

Quality
Thumbnail of user kevinf2074
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

The order was quick and easy. Tire came in less time than expected.

Reason I chose this business:

Regular ads sent and real motorcycle articles and garage builds.

Reason I chose this product:

One on already, need another.

Quality
Thumbnail of user michaelc10338
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Very easy to find what I need & place order. Received timely and in good shape

Reason I chose this business:

It was recommended by a friend

Reason I chose this product:

Also a recommendation

Quality
Thumbnail of user scottr2628
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Easy to order products online and fast shipping/delivery.

Reason I chose this business:

Availability of item.

Reason I chose this product:

For comfort upgrades

Quality
Thumbnail of user martinj441
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Great service and fast shipping, allowed for me to get on the road again soon.

Reason I chose this business:

Friend recommended.

Reason I chose this product:

Price and style.

Quality
Thumbnail of user robertg5836
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Part is great/\. Took some time to get here so shipping was a little slow.

Reason I chose this product:

Liked the light

Quality
Thumbnail of user lisab4932
2 reviews
0 helpful votes
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July 20th, 2024
Verified purchase

Smooth process that led to a happy customer. Thanks you for the quality product.

Reason I chose this business:

Great reviews

Reason I chose this product:

Quality product and and wanted a stage 1 upgrade for my bike

Quality
Thumbnail of user garyw2074
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Have ordered from you before, never had an issue, and received my orders very quickly!

Quality
Thumbnail of user tarynh46
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

No issues with ordering. Quick and fast delivery. Exactly what I needed.

Reason I chose this product:

Needed a new front tire for sons dirtbike

Quality
Thumbnail of user jeffw2050
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Fast shipping, actually arrived a day early. I'll be ready when the next oil change comes due.

Reason I chose this business:

Fast shipping

Reason I chose this product:

Package deal

Quality
Thumbnail of user jeffe868
2 reviews
0 helpful votes
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July 19th, 2024
Verified purchase

Been ordering from j p cycles over 40 years.have had little or no problems.

Quality
Thumbnail of user davidb12272
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

I received exactly what I ordered and it was shipped out fast.

Reason I chose this business:

They had the part I needed at a reasonable price.

Reason I chose this product:

To repair my motorcycle.

Quality
Thumbnail of user mikec3207
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Payment confirmation had some issues and the order was canceled once but we got it fixed and I reordered with a 25% discount so I am over all satisfied.
THANKS

Service
Quality
Thumbnail of user scottl2292
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase

Easy site to navigate and ensure I order the correct part. Part came as described with super fast shipping.

Reason I chose this business:

Military discount

Reason I chose this product:

Best product reviews

Quality
Thumbnail of user jasonr669
2 reviews
0 helpful votes
  • Send Message
June 29th, 2024
Verified purchase

I am a lifetime customer of j&p, competitive pricing, super fast shipping, and always have the items I'm looking for. Top notch

Reason I chose this business:

I’ve always had a great shopping experience with j&p.

Reason I chose this product:

Parts needed for my bikes, prices were perfect and shipping is alway quick

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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