• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,409 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1272
  • Quality
    8864

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,288
Neutral
317
Negative
243

Instant Feedback

35,970 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,409)

Rating

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user justenm10
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

I looked at stuff, found stuff, and then bought stuff. Went as planned, two thumbs up.

Quality
Thumbnail of user zacharya317
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

Quality Parts and fast shipping! Got my parts a couple days early then estimated.

Quality
Thumbnail of user maxk217
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Very good service and product was what I was looking for.

Thank you.

Reason I chose this business:

Came up on Amazon

Reason I chose this product:

Helmet I was looking for.

Quality
Thumbnail of user jeffr1576
1 review
0 helpful votes
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July 17th, 2024
Verified purchase
• Updated review

Shopping made easy, it is just the delivery, never when they promise it.

Quality
Quick and easy
July 5th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Price and selection

Reason I chose this product:

Needed for Pipe that I bought that didn't have these parts

Easy and simple
June 13th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Easy and simple

Reason I chose this product:

Needed for bike

Shopping is pretty easy
January 28th, 2024
Verified site experience
• Previous review
Easy and quick
January 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Super Easy to shop

Simple and easy
December 26th, 2023
Verified site experience
• Previous review
Easy to find and easy to oder
December 8th, 2023
Verified site experience
• Previous review
Quick fast and easy
December 4th, 2023
Verified site experience
• Previous review
Reason I chose this business:

That's who I always go to when buying my parts

Thumbnail of user davidm11546
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Easy check out and fast delivery! If you need to return a product they are so easy to return

Reason I chose this business:

J&P has the most products to choose ftom

Reason I chose this product:

Great product

Quality
Thumbnail of user bridgetg228
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

VERY knowledgeable and helpful and chill.in a time of stress on my end.

Quality
Thumbnail of user charlesr2455
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

Had my parts shipped to a travel address...everything arrived on time or early. Haven't been able to install as of yet. Next week!

Quality
Thumbnail of user jamesb9857
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

Never had any issues with them been using them for years. Good prices usually things are in stock and shipping is quick

Quality
Thumbnail of user jamess9031
1 review
0 helpful votes
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July 1st, 2024
Verified purchase
• Updated review

As Usual I was able to find the parts I needed for a 73 Harley FLH, I know if I go here I'll find those hard to find parts and usually have them within days

Reason I chose this business:

Fast service, always the correct parts

Reason I chose this product:

Was advised to find a hard to find part for my wet Clutch,

Quality
Easy to navigate website, parts as advertised and genuine...
December 5th, 2023
Verified site experience
• Previous review

Easy to navigate website, parts as advertised and genuine replacement parts, fast Delivery

Reason I chose this business:

Rebuilding Clutches on my Antique Harley

Thumbnail of user jessez170
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

Easy to find on line and easy order. Arrived when promised. We ordered from J&P before and knew we would have a good buying experience.

Reason I chose this business:

Have bought from previously

Reason I chose this product:

Needed a new rear tire

Quality
Thumbnail of user franklinp105
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Well it was ok but I specifically called in to place my order so I would get the right part but still got the wrong part. I was pretty bummeed about that. Then after that I found out that I would have to pay to return the part which automatically pissed me off and I have decided to scratch you guys as viable vendors for any of my Bike needs!

Well I was simply just asked if I would like to return the part at a cost of 9.99 which is really bull$#*! since I didn't order the part by mistake and was told this is the part I needed and then come to find out you can't even get me the correct part I was pissed.

Service
Quality
Thumbnail of user roberth7431
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

The spark plugs were in the shipping bag, all 4 plugs were out of there boxes and loose in the bag without bubble wrap in the bag. I hope they will be ok. I don't see any broken porcelain.

Reason I chose this business:

I have done business with J&P Cycle part in the past and all was good.

Reason I chose this product:

To try these plugs out hopefully they wont foul out.

Quality
Thumbnail of user tristanp48
1 review
0 helpful votes
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June 18th, 2024
Verified purchase
• Updated review

Would definitely recommend buying the bolt kit. Kit fits good, I don't think there's a better place to get it from

Quality
Have a good day!
March 30th, 2024
Verified site experience
• Previous review
Thumbnail of user brianf2315
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Easy shopping experience. Awesome job. We'll done. Etc etc

Quality
Thumbnail of user jeremiahj141
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase
• Updated review

My experience has been awesome so far I was on the site the other week and found a bracelet I liked was not sure about the size the size I was going to go for was out of stock got the one that's one size up and turns out the 8.25 is just the right size I know someone who would like the same one just different size so I will be making another bracelet purchase

Quality
It was good can't wait for the item to arrive
May 11th, 2024
Verified site experience
• Previous review
Thumbnail of user donc1223
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

I have bought from J&P cycles a few times and I'm completely satisfied overall with quality of products and services

Reason I chose this business:

Prices and availability of parts

Reason I chose this product:

To replace and repair worn parts for my 2000 HD Dyna Super Glide

Quality
Thumbnail of user jeffg1806
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Was tracking down a rattle on my 06 Dyna, and thought it might be the ratcheting gas cap i had. Ordered a replacement cap and it came in 2 days. Unfortunately didn't fix the rattle, but looks great.

Reason I chose this business:

Selection and price

Quality
Thumbnail of user nickm1585
1 review
0 helpful votes
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July 19th, 2024
Verified purchase
• Updated review

I could not get the 10% first time butter discount. Otherwise, product is good.

Reason I chose this business:

Had the product I needed.

Reason I chose this product:

Hard to find seat.

Quality
I could not get the 10% first time butter discount
July 4th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Had the product I needed.

Reason I chose this product:

Hard to find seat.

Thumbnail of user danielc4489
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Items came two days earlier than promised so I'm happy.👍🏻

Reason I chose this business:

Used them before and had no problems with service or products.

Reason I chose this product:

Needed a good battery. One I bought seems to fit my needs. Needed a good cover. Last one I got (from J&P also) had bit the dust after several years.

Quality
Thumbnail of user brianp2575
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Outstanding customer service and quick response to emails.

Service
Quality
Thumbnail of user richardb6150
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Great experince,I received my order quick also I also ordered a wrong part,I called the office and Dewayne answered the phone and I explained my situation and he said no problem and sent me the right part right away I will always be getting my Harley parts from them, the customer service is outstanding thanks again Dewayne and Rachel also...

Service
Quality
Thumbnail of user lesliem1248
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Fantastic customer service! Fixed my issue without hesitation. Many thanks!

Service
Quality
Thumbnail of user georgeo814
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

Everything looks good have not installed the items yet. Have not contacted J&P cycles yet on any issues.

Quality
Thumbnail of user clarkn30
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Quick and easy! Seat was delivered in 3 days and fits perfectly.

Quality
Thumbnail of user pabloc218
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

I've been a JP Cycle customer for many years. I love their products and selection but they are slow on the delivery. Often times you can find what you need on Amazon and have it delivered a lot faster. My advice to JP, figure out next day or two day shipping or even three day shipping. Just get it done fast.

Reason I chose this business:

Long time customer.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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