• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8755

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,206
Neutral
315
Negative
243

Instant Feedback

35,671 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,299)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user donavina1
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Picked up a Simpson helmet at a deep (50%) discount, very happy!

Reason I chose this business:

Deal of the season

Reason I chose this product:

Simpson speaks for itself!

Quality
Thumbnail of user markusj19
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

On time! No problems no hassle no stress. I like the process!

Reason I chose this business:

Needing parts

Reason I chose this product:

Need more power

Quality
Thumbnail of user dereka239
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Search was not as easy as it could have been. Better sort/filter to limit items to specific query. Would have liked to know country of origin. I prefer to support American made businesses when they are available.

Reason I chose this business:

I have used J&P in the past.

Reason I chose this product:

They are what I needed.

Quality
Thumbnail of user paulb5542
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Great deals. Quality brands. Easy to navigate through all the stuff.

Reason I chose this business:

Quality and price.

Reason I chose this product:

Need my ride ready before cold sets in.

Service
Quality
Thumbnail of user wayner713
1 review
0 helpful votes
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August 10th, 2024
Verified purchase
• Updated review

So far going good! I was happy with the other stuff I've bought from you guys!
Thanks

Reason I chose this business:

Bought from before

Reason I chose this product:

Lowest price and it says it will fit my bike!

Service
Quality
They have the parts I need Thank you!
July 4th, 2024
Verified site experience
• Previous review

They have the parts I need
Thank you!

They have the parts I need
June 18th, 2024
Verified site experience
• Previous review
Reason I chose this business:

The right part

Reason I chose this product:

It’s what I needed

Thumbnail of user davidf5066
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

New tires(both front and rear tires needed) located fairly quickly once search was narrowed to my Honda model...and delivered in roughly 4 business days(using standard shipping.

Reason I chose this business:

Past experiences.

Quality
Thumbnail of user shawnp554
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Fast shipping good prices have bought from them before and have had good luck and fast shipping

Quality
Thumbnail of user anthonyh2091
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

The starter that I ordered doesn't fit my bike like it said it would.

Reason I chose this business:

The starter that I ordered was supposed to fit my Harley.

Reason I chose this product:

I needed a new starter for my bike

Quality
Thumbnail of user scottc2865
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

It was farely easy ordering. I didn't like the fact that i was made to answer the survey questions so i could place the order but everything else was good

Reason I chose this business:

Good luck in the past

Reason I chose this product:

I needed them

Quality
Thumbnail of user jamesg5533
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

It was kinda difficult to do comparative and/or side by shopping

Reason I chose this business:

Because I knew j&p would have what I needed.

Reason I chose this product:

Two dry rot tires

Quality
Thumbnail of user mr.w7
1 review
0 helpful votes
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June 4th, 2024
Verified purchase
• Updated review

The LED light set that I ordered for my HD, quickly arrived in good conditoon and they were easy to install. Plug & Play. The new LED lights create an electrical interference with radio and "old school: CB". I just added additional suppressor rings to the light wiring. All works well now.

Reason I chose this business:

I needed to order a light.

Reason I chose this product:

I need to order a light.

Quality
It took 2.5 hours to place an order
March 13th, 2024
Verified site experience
• Previous review

It took 2.5 hours to place an order. Way too long. I got logged off your site also.

Reason I chose this business:

I need to order a light.

Reason I chose this product:

I need to order a light.

Thumbnail of user orvillec37
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

J&P Cycles had the only luggage rack that fit my motorcycle and I am truly thankful, unfortunately for me it wasn't chrome and no other manufacturers had any chrome or otherwise
Thank You J&P Cycles

Reason I chose this business:

Only manufacturer with what I needed

Reason I chose this product:

It was what I needed for my motorcycle

Quality
Thumbnail of user matthewl1656
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Not sure if the part will fit my bike, not confident in the ordering process but I didn't have any other option

Reason I chose this business:

Only option for trusted ordering

Reason I chose this product:

No other options

Quality
Thumbnail of user shannong717
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Fast shipping and good customer service helped me get what I needed

Card issues on-line

Reason I chose this business:

They had what I was looking for.

Reason I chose this product:

It was the right fit

Service
Quality
Thumbnail of user stever2219
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

Nobody gets a 10.
It's delivery was quick and as ordered.
Blah, Blah, Blah.

Quality
Thumbnail of user lees1212
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

No problem with no effort easy to access website. Thank you for your service

Reason I chose this business:

Used them once before

Reason I chose this product:

Bought it once before

Quality
Thumbnail of user juanl735
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

I purchased a saddle man seat for 92 electra glide. The site says it fits but it comes up a little small. The nose of the seat doesn't cover a small area of the frame and it appears that the seat too small.

Reason I chose this business:

It's the only site that showed me if a seat was compatible for my bike.

Reason I chose this product:

The seat that wan in my bike was too big and I had to tip toe when sitting still on the bike

Quality
Thumbnail of user stepheng2232
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

J&P have a wide selection of parts, it's easy to navigate their website. My order was correct and came in the time frame it said. Overall it's what one would come to expect when ordering parts.

Reason I chose this business:

J&P Cycles has been a staple of my motorcycling life and will continue to be.

Reason I chose this product:

Price and style I was looking for.

Quality
Thumbnail of user danw1750
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

I ordered the wrong belt. I need to return the belt. Fast safe shipping happy with everything except I ordered the wrong belt.

Reason I chose this business:

They were the only place I could find a belt.

Reason I chose this product:

Because I thought it was the right belt but it's not.

Quality
Thumbnail of user tims2173
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Save me from buying a whole master cylinder. Used a you tube video for rebuilding tips

Quality
Thumbnail of user williamb6675
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Products that I ordered were exactly what I received. Items shipped quickly and arrived before the expected delivery estimate.

Reason I chose this business:

J&P is where I normally purchase my motorcycle related products.

Reason I chose this product:

Because I needed them.

Quality
Thumbnail of user lawrencej404
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

The order came as expected and a day early. Delivered to the door.

Reason I chose this product:

Price and availability

Quality
Thumbnail of user marcl529
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Straight forward. Product arrived as projected in five days.

Reason I chose this business:

Familiar with site from prior purchase

Reason I chose this product:

Recomedation by others as an upgrade

Quality
Thumbnail of user milwaukeej1
1 review
0 helpful votes
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June 15th, 2024
Verified purchase
• Updated review

J&P has been my go to parts store, but lately J&P has been using Fed Ex for shipping. Fed Ex is a horrible choice, not sometimes but always. If Fed Ex is going to be your shipping service I will be purchasing through DK.

Reason I chose this business:

Parts availability, shipping service and RPM member discount.

Quality
I really do not like that you have gone to FedEx
September 18th, 2024
Verified site experience
• Previous review

I really do not like that you have gone to FedEx. It is the worst carrier in my area. I have problems with my shipments from FedEx 70% of the time. If you continue with FedEx it will not be beneficial for me to continue with J&P as my primary MC parts source even with RPM. DK will become my primary source. I really hope enough people complain to at least offer a choice in carrier.

Reason I chose this business:

It is my primary MC parts source.

Reason I chose this product:

One of many projects J&P has help me in building

J&P has always been my go to shipping is fast and prices...
April 8th, 2024
Verified site experience
• Previous review

J&P has always been my go to shipping is fast and prices are always good and with RPM membership it awesome to see the discounts. Just do not start using Fed Ex or I will have to shop else where.

Reason I chose this business:

Availability

Reason I chose this product:

Researched and TMax is the right choice

J&P always has what I need,, and makes it easy
March 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I always choose J&P if item available.

Thumbnail of user joshuas1768
1 review
0 helpful votes
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May 30th, 2024
Verified purchase

As always, the products I offered were delivered quickly and in great condition. I did some pricing comparisons between sites and the cost was a bit higher than some other sites, but over the years I have come to trust JP Cycles, so it's worth a few extra bucks for peace of mind.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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