• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,421 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1275
  • Quality
    8878

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,295
Neutral
317
Negative
244

Instant Feedback

35,998 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,421)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user g.h.e
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Easy to navigate website with convenient ways to check and double check part correctness

Reason I chose this business:

Recommended by a fellow rider

Reason I chose this product:

I needed them lol

Quality
Thumbnail of user candyc94
2 reviews
0 helpful votes
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May 13th, 2024
Verified purchase

Thank you for the 10% discount and for a smooth ordering process! My
Items were all exactly as described. Shipping was fasted than I anticipated and I was very pleased! Each time I have ordered from J& P Cycles has exceeded my expectations! Thank you all!

Reason I chose this business:

Quality products and fast shipping

Reason I chose this product:

I needed to replace my fork seals on my H-D Road King

Quality
Thumbnail of user candicen71
1 review
0 helpful votes
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May 11th, 2024
Verified purchase

I was able to find the tires I needed. But in the end ended up going with a slight different approach to my rear tire. Ordered tires around 2:30pm on a Wednesday, received them both by Saturday of the same week. J&P is always quick to get you quality products that you need.

Reason I chose this business:

Previous purchases.

Reason I chose this product:

Needed tires.

Quality
Thumbnail of user williamg3588
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

They were very kind and knowledgeable and the parts were delivered when promise

The tech was very understanding and saw to my concerns immediately

Reason I chose this business:

Friends recommended them

Reason I chose this product:

To repair my Harley and with preparing friends and family's bike plus they are reliable parts

Service
Quality
Thumbnail of user ramonr258
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

I'm always a happy Customer, for years now. I have ordered parts that have changed my bike for more fun.

Reason I chose this business:

Word of mout.

Reason I chose this product:

To improve my bike.

Quality
Thumbnail of user williamc5424
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

We ordered a light bulb for the headlight in our Suzuki.
The bulb came quickly.
We appreciate the service!

Quality
Thumbnail of user briant1957
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Easy ordering and quick shipping. Got what I ordered. Thanks.

Quality
Thumbnail of user jamesm10575
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Label says it's right part, still tearing apart exhaust. What a $#*!.

Reason I chose this business:

Square deal.

Reason I chose this product:

Drag specialties/gates

Thumbnail of user dalea368
1 review
0 helpful votes
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July 10th, 2024
Verified purchase
• Updated review

Good experience except the first I ordered did not fit my bike as it was supposed to

Reason I chose this business:

I like their products

Reason I chose this product:

I needed them for my bike

Service
Quality
Quick and easy
July 4th, 2024
Verified site experience
• Previous review
Thumbnail of user troyw457
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Ordered cobra pipes and within two days they were at my that's awesome

Reason I chose this business:

Order from them before and was happy

Reason I chose this product:

Been looking for knew pipes for a while

Quality
Thumbnail of user theodoreh182
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Everytime I've order from here it's been very easy thanks for everything

Quality
Thumbnail of user bobf1402
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I had a new voltage regulator that failed and J&P made it right.

Quality
Thumbnail of user jonb1078
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

They had what I needed in stock, shipping was fast and free. Great experience.

I found it at a lower price and received a price adjustment.

Reason I chose this business:

Price and availability

Reason I chose this product:

Fit my needs and has positive reviews online

Service
Quality
Thumbnail of user kaitlynz26
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Needed new headlight for a friends bike, this one did the trick just fine!

Quality
Thumbnail of user dougt293
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

J&P has 99% of what I need to keep my Harley happy. All at prices that are affordable.

Reason I chose this business:

Convenience, and price.

Reason I chose this product:

Good value and quality.

Quality
Thumbnail of user cloyda3
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

I've ordered from J&P a few times and have never been disappointed.

Quality
Thumbnail of user klausp19
2 reviews
0 helpful votes
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July 10th, 2024
Verified purchase
• Updated review

As usual things came when you said and in great shape.

Thanks

Reason I chose this business:

Availability

Quality
Quick and painless
September 25th, 2024
Verified site experience
• Previous review
Reason I chose this business:

They are my go to!

Reason I chose this product:

Needed them

You're my custom bike parts go too!
May 25th, 2024
Verified site experience
• Previous review
Great as always!
May 24th, 2024
Verified site experience
• Previous review

Great as always! Thanks

Reason I chose this business:

My go to vender!

Have always enjoyed giving y'all my business!
April 30th, 2024
Verified site experience
• Previous review
Reason I chose this business:

You’re the best!

Reason I chose this product:

Building a 60’s Chopper

Great helpful service!
April 28th, 2024
Verified site experience
• Previous review

Great helpful service!
Thanks

Reason I chose this business:

That’s who I deal with!

Reason I chose this product:

Wanted chrome bolts!

Quick and easy just how I like it!
April 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Because that’s who I deal with!

Reason I chose this product:

For my new build!

Quick and easy thanks!
October 9th, 2023
Verified site experience
• Previous review
Thumbnail of user johna5906
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Shipped quickly and product quality as expected. Thank you!

Reason I chose this business:

Big fan and repeat buyer

Reason I chose this product:

Needed to complete project

Quality
Thumbnail of user jameys36
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

I ordered replacement bag locks for my Ultra Classic and an extra set for my Pops. Easy to install and fit perfectly.

Reason I chose this business:

Heard good reviews.

Reason I chose this product:

Needed new bag locks since one fell apart.

Quality
Thumbnail of user sandorr5
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

I had a chat with one of your employee, I give him all information about my Harley bike, told him exactly what I need, he told me you have the needed O-ring. I paid and O-ring arrived in three days to Romania (this is the good point, it arrived very fast) but the O-ring does not fit my bike….and I cannot return it to you because the shipping costs more than the O-ring price.

Reason I chose this business:

Because I considered it a serious website

Reason I chose this product:

Because I need to replace the existing one on my bike

Quality
Thumbnail of user edwardm2135
Ed
2 reviews
0 helpful votes
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June 21st, 2024
Verified purchase

Great experience everything went as expected. Excellent selection and you had the helmet I was looking for.

Reason I chose this business:

Good selection of helmets

Reason I chose this product:

It's what I was looking for

Quality
Thumbnail of user michaelg7136
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Needed more braking power. JP had the solution, oversized brake disc. Easy to order, showed up in two days. Very satisfied.

Reason I chose this business:

Saw product on your website.

Reason I chose this product:

Wanted more braking

Quality
Thumbnail of user robertk4347
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Sale and delivery were good...just not the part I wanted after seeing it in real life.
Free return was great

excellent

Service
Quality
Thumbnail of user michaelc10271
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

I went to J&P specifically looking for these combination lights for my 2018 Goldwing, they were easy to find.

Reason I chose this business:

History with J&P

Reason I chose this product:

Extra lighting on the back of the new to me Wing

Quality
Thumbnail of user nickp1086
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Nice for the price I just needed something to get started and these are great. Little adjustments to do on the wire screws

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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