• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,421 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1275
  • Quality
    8878

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,295
Neutral
317
Negative
244

Instant Feedback

35,998 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“GREAT PEOPLE TO DEAL WITH AAAAAAAAAAAA+++++++++++”

Harry T.
9/27/24

Nice discount for my first order. The exhaust was priced better than anywhere else I found. Quick shipping and top notch support when I ran into a question. These people got their act together. Planning to order again soon.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,421)

Rating

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Reviews that mention popular keywords

customer service (1215) quality parts (223) right part (295) quality products (207) credit card (57)
Thumbnail of user tiffanyg565
2 reviews
0 helpful votes
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June 3rd, 2024
Verified purchase

Easy to find what I wanted. I bought night vision goggles to wear over my glasses. But they are too close cut to my face and I feel like they're smashing my glasses

Quality
Thumbnail of user tonye644
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

I have been able to find the parts I need for my Harley on the website.

Reason I chose this business:

Name recognition

Reason I chose this product:

Need to repair the existing parts

Quality
Thumbnail of user joshk512
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Great selection of parts even for old bikes. Building a bobber out of an old generator shovel my old man gave me and I can find almost everything I need here.

Reason I chose this business:

Great selection of parts and accessories. Fast shipping.

Quality
Thumbnail of user joshuat720
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

Have used this for over 20 years now and still continue to use as needed now. Quality products with a plethora of options to choose from for each need

Reason I chose this business:

Product availability

Reason I chose this product:

Needed after helmet broken

Quality
Thumbnail of user herberth80
2 reviews
0 helpful votes
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May 15th, 2024
Verified purchase
• Updated review

Product was fine, but when I ordered a set of front brake pads, I assumed I was paying for 4 pads. The order from did not specify that I would only get 2 pads when I checked the quantity 1
Why would you send only 2 brake pads for a bike that has 2 front brake discs? Now I have to order 2 more pads. (frustrating)

Reason I chose this business:

Ease of ordering and fast delivery

Reason I chose this product:

Need new brake pads

Fast and easy
May 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Online advertisement

Reason I chose this product:

Need new brake pads

Thumbnail of user karenb5324
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Item I wanted was out of stock in desired size. They notified me as soon as it was available again and placing the order took less than a minute. Quick delivery. Great shirt.

Reason I chose this business:

They had a shirt design I knew my husband would love at a good price.

Reason I chose this product:

Great design in size 3x

Quality
Thumbnail of user raymondd397
2 reviews
0 helpful votes
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May 27th, 2024
Verified purchase

Order through JP Cycles when I can't seem to find the part that I need in a local shop they always seem to come through I have a newer bike and an older bike they provide parts for all been using these guys for 20 some odd years no problems

Service
Quality
Thumbnail of user barryh540
2 reviews
0 helpful votes
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May 13th, 2024
Verified purchase
• Updated review

Really like the shirt. I wear it to lift weights. It really supports the muscles and firms up the loose stuff.
Size up at least one size. I normally wear a medium T-shirt but bought a size large of the compression shirt. Wish the sleeves were a bit longer. I could probably wear an extra large.

Reason I chose this business:

I like the look of the shirt

Reason I chose this product:

I don't like the fit of the shirt I wore to the gym this morning

Quality
Quick and easy
April 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I like the look of the shirt

Reason I chose this product:

I don't like the fit of the shirt I wore to the gym this morning

Thumbnail of user robertk4336
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

I wish I never bought this rock hard seat, what a big waist of money, put my old seat back on Harley.

Reason I chose this business:

Thought they were ok.

Reason I chose this product:

Reviews that were fake.

Quality
Thumbnail of user sethp144
1 review
0 helpful votes
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June 11th, 2024
Verified purchase

Thank you for the great products, they were a perfect fit. I'll definitely shop again when I'm looking for similar items.

Reason I chose this business:

Had what I needed.

Reason I chose this product:

Blown out bulb

Quality
Thumbnail of user woodyx3
1 review
0 helpful votes
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June 19th, 2024
Verified purchase
• Updated review

Product unserviceable, but the return process worked well. I was stuck paying for secondary packaging but I had disposed of the original box.

Reason I chose this business:

Reputation and product selection.

Reason I chose this product:

Due to it being needed? Seems logical, huh?

Service
Quality
So far so good
June 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Reputation and product selection.

Reason I chose this product:

Due to it being needed? Seems logical, huh?

Thumbnail of user jefferyf108
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I was happy they sent me the correct size the first time with no issues. Bearings fit properly and were proper one inch axle size

Service
Quality
Thumbnail of user josephv1177
1 review
0 helpful votes
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June 19th, 2024
Verified purchase
• Updated review

After getting frustrated with JP's website, I called and received excellent service from the customer service team. Easy and friendly.

Accurate, Easy and friendly

Reason I chose this business:

Recommended by mechanic

Reason I chose this product:

Great reviews

Service
Quality
EASY AND FRIENDLY
May 15th, 2024
Verified site experience
• Previous review
Thumbnail of user lloydm219
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

The six volt battery is perfect, charged right up and fit exactly in my 47 Knucklehead.

Reason I chose this business:

Reliability and great sense of urgency and quality of products.

Reason I chose this product:

I have purchased six volt battery from J&P in the past and it lasted years past my expectations

Quality
Thumbnail of user lanceb321
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

These things are heavy duty. Seem to put out a LOT of light (haven't run them at night yet). Only issue is the carriage bolts that come with the mount is a bit too short. When installed, the bolt only goes about half way into the nut when tightened and doesn't even contact the nylon lock ring. I'll be picking up some stainless bolts to replace them shortly, which will at least make me feel better about it. It's a minor issue, but be aware of it when installing these. Overall, I like them!

Reason I chose this product:

10 watt LED's. Looked to be pretty solid.

Quality
Thumbnail of user brandonv298
1 review
0 helpful votes
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July 10th, 2024
Verified purchase
• Updated review

Everything fit perfectly and was exactly as advertised. Will buy from JP again!

Reason I chose this business:

The convenience and customer service is great

Reason I chose this product:

Stage 1 upgrade.

Quality
Quick and easy
March 10th, 2024
Verified site experience
• Previous review
Thumbnail of user timothyb1928
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Ordered and was delivered in a timely manner with no issues.

Reason I chose this business:

Availability of the product I needed

Reason I chose this product:

Hopefully it serves my purpose

Quality
Thumbnail of user randyb1319
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Got what I needed in couple days. All good. Will use JP cycle again.

Quality
Thumbnail of user samanthaw1003
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

No problems! Fast shipping! Great email updates. Best prices as well

Reason I chose this business:

Fair prices and fast shipping

Reason I chose this product:

Bike needed new brakes.

Quality
Thumbnail of user joannec1179
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

Was very simple to place my order and get it within a reasonable amount of time.

Reason I chose this business:

Liked the maroon helmet. Never saw one that color before

Reason I chose this product:

Good reviews

Quality
Thumbnail of user roberto2013
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Always satisfied with the products I ordered. Everything is shipped on time and in good shape.

Reason I chose this business:

Always have what I need.

Reason I chose this product:

Good product

Quality
Thumbnail of user aarons1358
2 reviews
0 helpful votes
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June 14th, 2024
Verified purchase
• Updated review

Always a great experience here on J&P Cycles! I love how fast my parts get to my
Front door. Great choice in products also.

Reason I chose this business:

Wide Range Of Products.

Reason I chose this product:

Good quality & prices are decent.

Quality
Always Good
December 29th, 2023
Verified purchase
• Previous review

Always enjoy shopping with J&P Cycles! Happy New Year 2024!

Quality
Thumbnail of user ashn14
Ash
2 reviews
0 helpful votes
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July 9th, 2024
Verified purchase

Find everything pretty easy. Wish there was more photos to some parts but cool overall

Quality
Thumbnail of user rogelios28
2 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

Store employees over sold me products that were not needed and ended up returning them for correct item. Was painless and time was respected.

Reason I chose this business:

Proximity to home and product availability

Quality
Thumbnail of user jordant389
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I ordered some brake lines and one set did not include all of the hardware it was supposed to. Customer service has been giving me a hard time trying to get the hardware which is probably worth 10 cents, but I have to either order it or buy it from a dealer for about 12 dollars. I'm not sure why they think I'm lying about 10 cents worth of missing hardware on a 400 dollar order. A tad frustrated with them.

Crush washers missing from package and they want a picture of all the contents of the package and keep acting like I'm trying to do something dishonest. I have sent all the pictures and haven't heard back. I went to the dealership and bought some because I don't have time to keep up with this back and forth. It's been several days for what is a simple issue and I need my lines installed for a trip. I don't have hardware that is supposed to be included, they can't do anything till they have pictures showing what's missing, which I provide, and then nothing.

Reason I chose this business:

History of ordering from JP for close to 15 years. Always been pleased.

Reason I chose this product:

Because they were what I needed to repair my bike and were US made parts.

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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